Cancel Krisp: Easy Method

What is Krisp

Product overview

Krisp is an AI-powered audio tool that removes background noise, offers transcription, and provides AI meeting notes and summaries for calls and recordings.

It is offered as a desktop and mobile app, plus subscription plans for individuals and teams.

Primary features

Key features reported by users include voice cancellation, transcription, accent conversion and AI meeting notes.

Plans vary by features such as daily minutes, storage and team/admin controls.

How to cancel Krisp

Web (direct via Krisp)

• Sign in to your Krisp account.
• Go to Settings → Billing → Plan Details → Manage Subscription → Downgrade.
• Your account remains active until the end of the current billing cycle.
• Reference: Krisp cancellation article.

Mobile (App Store and Google Play)

• iOS (App Store): Use iOS Settings → your name → Subscriptions → Krisp → Cancel. Apple handles App Store subscriptions and refunds.
• Android (Google Play): Open Play Store → Profile → Payments & subscriptions → Subscriptions → select Krisp → Cancel.
• For Google Play guidance, see a general Play Store cancellation guide: cancel via Google Play.

What happens when you cancel

Access and billing

When you cancel a direct Krisp subscription the account stays active until the end of the paid billing period.

There is no automatic partial refund unless Krisp’s Terms or special exceptions apply.

Data and account status

Krisp does not publicly provide detailed NZ-specific data-retention rules in the cancellation article.

To be safe, export any important recordings, transcripts or settings before cancelling and check account settings after cancellation.

Will I get a refund?

Krisp refund policy

Krisp’s Terms of Use state that fees are non-refundable unless expressly stated otherwise.

The Master Subscription Agreement confirms there are generally no refunds on termination except for material breach by the company that is not cured.

Sources: Krisp help, Master Subscription Agreement.

Possible exceptions and steps

• If you believe a refund is warranted (billing error, duplicate charge, or company breach) contact Krisp support with receipts and account details.
• For App Store or Google Play purchases, refunds are typically handled by Apple or Google - contact them directly for requests.
• There is no Krisp-documented 14‑day cooling off or automatic change‑of‑mind refund for New Zealand customers.

Krisp plans and pricing

Overview of common plans

Below are approximate plans and NZD price equivalents based on USD pricing converted at ~1 USD ≈ 1.65 NZD.

For exact NZD billing, view your subscription while signed in with a New Zealand billing address or check the App Store / Google Play listing.

Pricing table

Your consumer rights in New Zealand

Change of mind and refunds

Under New Zealand law businesses are not required to provide refunds simply because you change your mind.

There is no automatic right to a “change‑of‑mind” refund unless the seller’s own policy says so.

Reference: Consumer Protection - Change of Mind.

Service quality and guarantees

The Consumer Guarantees Act requires services to be of acceptable quality and fit for purpose.

If Krisp’s service is faulty or fails to meet reasonable standards you may have remedies under NZ consumer law; keep evidence of issues when you raise a claim.

Customer experiences

Positive feedback

Many users describe Krisp as "amazing", "game changing and affordable" and praise noise cancellation, AI notes and transcription features.

Positive reviews are visible on public review sites for reference.

Common complaints

Frequent negatives include slow or unresolved customer support, app instability and issues with audio device switching.

Users also report unclear auto‑renewal notifications and occasional high CPU usage or crashes.

Documentation checklist

What to prepare before cancelling

• Account email and user name used to subscribe.
• Subscription receipts or credit card statements showing the charge.
• Subscription ID or order number if available.
• Screenshots of subscription settings and billing page.

Where to check for records

• Krisp account Billing or Plan Details page.
• App Store or Google Play subscription history for mobile purchases.
• Support ticket copies or email correspondence with Krisp.

Common mistakes

Wrong platform cancellation

Many users try to cancel on the Krisp website when the subscription was billed through Apple or Google.

If you subscribed via the App Store or Play Store you must cancel through that store, not the Krisp web dashboard.

Assuming automatic refunds or immediate stop

Another mistake is assuming cancelling will trigger an immediate refund or stop access immediately.

With direct Krisp subscriptions access usually continues until the end of the billing period and refunds are not guaranteed.

Comparative recap

Quick comparison

Which route to choose

If you signed up directly on Krisp use the web cancellation path for fastest effect on the account settings.

If billed via Apple or Google use their subscription managers so future charges are stopped by the store.

After cancelling

Follow-up actions

• Confirm cancellation by checking your Krisp billing page and email for any confirmation message.
• Export or back up any transcripts, recordings, or settings before access ends.
• If you believe you are owed a refund, contact Krisp support and include receipts and account details.

Helpful links

• Krisp cancellation help: help.krisp.ai
• Master Subscription Agreement: krisp.ai
• Consumer rights (New Zealand): consumerprotection.govt.nz
• Google Play cancellation guide (general): Google Play guide
• Apple subscriptions help (general): Apple support - manage subscriptions

Address

Mailing address

Krisp Technologies, Inc. Attn: Cancellation / Termination Department

2150 Shattuck Ave, Penthouse 1300, Berkeley, CA 94704, United States

When to use this address

Use the physical mailing address only for formal written notices or if requested by Krisp; cancellations are normally completed online.

If you need to send documents by post, include account details and a clear statement of the action you request.