Cancel Life360: Easy Method

What is Life360

Overview

Life360 is a location-sharing and family-safety service that offers subscription plans, location alerts, driving reports, and optional hardware such as Tile or Jiobit trackers.

The app is used worldwide and in Nigeria to keep family members connected and to provide emergency notifications and location history.

How it works

Life360 runs on smartphones (iOS and Android) and via a web account for members who subscribe through the website.

Subscriptions and device purchases are managed through the platform used at the time of purchase (App Store, Google Play, or Life360.com).

How to cancel Life360

General rule

To cancel a Life360 subscription you must use the same platform you used to subscribe.

Deleting the Life360 app or deleting your Life360 account does not automatically stop a recurring subscription.

Step-by-step cancellation

• On iOS (App Store): Open Settings > [Your Name] > Subscriptions > Life360 > Cancel Subscription. See Life360 support.
• On Android (Google Play): Open Google Play > Payments & subscriptions > Subscriptions > Life360 > Cancel subscription. Monthly memberships can also be paused (1 - 3 months, up to 3 times per year). See pause policy.
• On the web (Life360.com): Log in, go to Manage Membership, then select Cancel Subscription. This option is only available if you originally subscribed via the website. See web cancellation.

What happens when you cancel

Access after cancellation

When you cancel, your subscription remains active until the end of the paid period.

You retain access to paid features for the duration you already paid for; features stop when that period ends.

Renewals and account data

Recurring billing stops after a successful cancellation on the original purchase platform.

Account data and history may remain in your Life360 account unless you delete your account; deleting the account does not cancel billing.

Will I get a refund?

Standard policy for subscriptions

Life360 generally does not provide refunds for unused subscription time; access continues until the paid period ends.

This is the default policy unless a different arrangement is made through Life360 or the platform provider.

Exceptions and hardware returns

• No automatic 14-day cooling-off right applies in Nigeria for digital subscriptions; the EU/UK 14-day right does not apply locally. See terms.
• Hardware purchased via Life360.com (Tile or Jiobit) may be returned within 30 days in original condition with an RMA; shipping costs are customer’s responsibility. See Tile returns.
• For Jiobit: request RMA within 30 days of delivery and return within 5 days; refund is issued to the original payment method within 14 business days; shipping costs are non‑refundable. See product terms.

Life360 plans and pricing

Pricing summary

Prices below are translated from Nigerian in-app prices (Naira) to Euros using a mid-market rate; they are approximate and may change.

Check the App Store or Google Play in Nigeria for the exact local price and billing currency.

Your consumer rights in Nigeria

Local legal position

There is no specific statutory right in Nigeria that grants a 14-day cooling-off period for digital subscriptions like Life360.

Refunds and cancellations therefore follow vendor and platform terms unless other consumer-protection laws apply.

Practical tips for Nigerian users

• Always cancel via the platform used to subscribe to stop recurring charges.
• Keep records of subscription receipts and cancellation confirmations to dispute billing if needed.

Customer experiences

Positive feedback

Many users praise Life360’s core safety features and emergency notifications, citing fast alerts after incidents.

Some reviews note reliable location updates in real emergencies and helpful driving incident notifications.

Negative feedback

• Frequent reports of inaccurate location tracking and incorrect arrival times.
• Complaints about customer service: reliance on bots, slow or unhelpful responses, and billing disputes.
• Hardware return delays and unclear refund processes have also been reported.
• Other common issues include intrusive ads, app instability, and privacy concerns over data handling.

Documentation checklist

What to gather before cancelling

• Proof of purchase: App Store/Google Play receipt or Life360.com order confirmation.
• Account details: Life360 account email and subscription plan name.
• Payment evidence: bank statement showing the charge (if disputing billing).

For hardware returns

• Original packaging and device in original condition.
• Order number, delivery date, and RMA number (request RMA from Life360 support before returning).
• Tracking number for returned shipment and proof of postage.

Common mistakes

Deleting the app or account thinking it cancels billing

Many users uninstall the Life360 app or delete their account but continue to be billed because the subscription was not cancelled through the purchase platform.

Always confirm cancellation via the App Store, Google Play, or Life360.com and keep a screenshot of the cancellation confirmation.

Cancelling the wrong account or forgetting family subscriptions

Users sometimes cancel a subscription under a different Apple ID or Google account, leaving the active subscription tied to another account.

Also check that family members' device subscriptions are cancelled if they were billed separately.

Comparative recap

Quick comparison

This table summarizes key differences in cancelling via Apple, Google, or Life360.com and the likely outcomes.

After cancelling

Immediate next steps

Keep a copy or screenshot of the cancellation confirmation and check your email for receipts or confirmation messages.

Monitor your bank or card statement to ensure recurring charges stop after the current paid period expires.

Further help and links

• Life360 cancellation and subscription help: support.life360.com
• Pause membership on Google Play: pause membership
• Tile returns: return my Tile order
• Life360 product and terms information: product terms

Address

Head office (postal)

Life360, Inc., 1900 S. Norfolk St., Ste 310, San Mateo, California 94403, United States.

There is no separate Nigeria postal address publicly available; most account and cancellation tasks are handled through the app, the website, or Life360 support channels.