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Cancel MYIQ
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Myiq service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Myiq: Easy Method
What is Myiq
Service summary
Myiq is a subscription-based brain training and IQ testing service that offers short tests, progress tracking and membership features through an online portal and mobile apps.
The service typically launches a low-cost trial offer that converts into an auto‑renewing monthly subscription unless cancelled.
Main usage
Users take tests and receive IQ-related results and performance insights while subscribed.
Billing and membership management are handled through Myiq's account portal or the app store used to subscribe.
How to cancel Myiq
Cancel on the website (recommended)
- Log into your Myiq account on the Myiq cancellation portal.
- Find the subscription or membership section and select “Cancel subscription.”
- Confirm cancellation and keep a screenshot or confirmation message for your records.
- Service continues until the end of the current billing period after cancelling.
Cancel via App Store or Google Play
- If you subscribed through Apple or Google, manage and cancel subscriptions in your Apple ID or Google Play account settings.
- Myiq’s Help Center does not provide explicit store-specific steps, so use the store’s subscription management tools.
- After cancelling in the store, retain cancellation screenshots and any store confirmation emails.
Alternative contact methods
- If the portal or app cancellation fails, contact Myiq support in writing and include account details and transaction IDs.
- Use the mailing address below for registered correspondence if other channels are unresponsive.
What happens when you cancel
Access after cancellation
Once cancelled via the portal or store, your access generally continues until the end of the active billing period.
No immediate loss of previously paid service is expected; you retain access for the time already paid.
Renewals and billing
Cancelling stops future auto‑renewals; it does not typically refund the current period automatically.
If you subscribed via an app store, the store controls the recurring charge and must be used to stop renewals.
Account data
Account data and results are likely retained according to Myiq’s policies; request deletion or export through support if needed.
Keep records of cancellation confirmations in case of future billing disputes.
Will I get a refund?
Refund policy summary
Refunds are not automatic and appear to be discretionary under Myiq’s Terms (see Terms Section 7 for eligibility rules).
There is no explicit 14‑day statutory cooling‑off right stated in Myiq’s public Help Center or Terms.
Processing timeline
- Approved refunds typically take about 3 business days to process from approval.
- After processing, funds often appear in the user’s account within 1 - 2 business days.
- In some cases banks may take 5 - 10 business days to credit the refunded amount.
Exceptions and disputes
- Unexpected recurring charges and refund denials have been reported by users; documentation is essential.
- If Myiq refuses a refund and you believe a charge is unauthorized, consider disputing the charge with your bank or card issuer.
Myiq plans and pricing
Official plan overview
| Plan | Price | Billing period | Features | Notes |
|---|---|---|---|---|
| Trial → Subscription | €29.99/month | Monthly | IQ test results via 7-day trial at USD 0.99, then auto-renewing monthly membership | Official Nigeria-specific rates not published; user reports indicate recurring €29.99/month |
Details
Pricing listed above comes from available Help Center notes and consistent user reports of recurring charges.
Actual charge currency and amounts may vary by region and payment method.
Notes on Nigeria pricing
Myiq does not publish Nigeria-specific prices in the available official information.
Nigerian consumers should check the charge currency on their bank statement and any local taxes or FX fees that apply.
Your consumer rights in Nigeria
Relevant law and authority
Nigerian consumers are protected by national consumer protection laws enforced by the Federal Competition and Consumer Protection Commission (FCCPC).
FCCPC can accept complaints about unfair or deceptive commercial practices and billing disputes.
Recommended enforcement steps
- Collect evidence: receipts, screenshots, transaction IDs and communication logs.
- Contact your bank or card issuer promptly to dispute unauthorized or recurring charges.
- File a complaint with FCCPC if Myiq does not resolve the issue; include full documentation.
Practical tips
Read Terms and cancellation instructions before subscribing to avoid surprises.
Cancel trials promptly and monitor bank statements for unexpected renewals.
Customer experiences
Positive reviews
- Many users praise the tests as engaging, mentally stimulating and easy to use.
- Some users report improvements in reaction time, focus and mental clarity with regular use.
Negative reviews
- Numerous complaints report unexpected recurring charges and unclear subscription terms.
- Many users report difficulty cancelling subscriptions and unhelpful or automated support responses.
- There are repeated allegations of deceptive billing practices and the need to dispute charges with banks.
What this means
While the product experience can be positive, billing and customer support issues are a frequent cause of dissatisfaction.
Careful documentation and prompt cancellation reduce the likelihood of disputes.
Documentation checklist
What to collect
- Account email and username used to subscribe.
- Transaction IDs, receipts and bank statement lines showing the charge.
- Screenshots of subscription settings, trial offers, and cancellation confirmations.
- Copies of any messages or emails exchanged with Myiq support.
How to organize
- Save items in chronological order and label them clearly (date, time, action).
- Retain originals and make PDF copies for complaints to your bank or FCCPC.
Common mistakes
Mistakes before cancelling
Assuming a low trial fee will not convert into a full subscription is a common error.
Failing to check whether the subscription was created through the app store or directly with Myiq can block effective cancellation.
Mistakes during cancellation
Not saving a confirmation screenshot or email after cancelling makes disputes harder to prove.
Relying solely on in-app messages or chatbots without written confirmation can lead to continued billing.
Mistakes after cancelling
Not monitoring subsequent bank statements for further charges is another frequent problem.
Delaying a dispute with the bank or removing the payment method without documenting charges can complicate refunds.
Comparative recap
Summary table
| Aspect | Web portal (Myiq) | App Store / Google Play | User-reported outcome |
|---|---|---|---|
| Cancellation method | Cancel via Myiq cancellation portal by logging in | Cancel via Apple ID or Google Play subscription settings | Web cancellation documented; store cancellations not detailed by Myiq |
| Refund clarity | Refunds discretionary per Terms; no automatic 14-day right stated | Store refunds handled by Apple/Google policies | Refund timeline provided but approvals and denials reported |
| Common complaints | Difficulty using cancellation links or portal in some reports | No explicit guidance from Myiq; users must use store controls | Frequent reports of unexpected recurring charges and support issues |
| Access after cancel | Access usually continues until end of paid period | Store cancellations also allow access until period end | Users generally retain access for paid time but dispute records are needed |
After cancelling
Follow-up actions
- Keep cancellation confirmation, screenshots and transaction records for at least 90 days.
- Monitor bank statements for any further charges and report them immediately.
- If billed again, contact your bank to dispute the charge and provide your documentation.
Useful links
File a consumer complaint with Nigeria's FCCPC: https://fccpc.gov.ng.
Read and add reviews to public platforms to document your experience, for example: Trustpilot.
Address
Mailing address
Use this address for registered correspondence with Myiq (U.S. address provided by Myiq):
2093 Philadelphia Pike #3129, Claymont, DE 19703, United States
How to use the address
Send a clear written request including your account email, subscription details and desired outcome (cancellation or refund).
Send by tracked or registered mail and keep proof of postage; include copies of all supporting documentation.