Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Mylife service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel MyLife: Complete Guide
What is MyLife
Overview
MyLife is an online service and mobile app that aggregates public records and people-search information to provide profiles, background details, and contact information.
It offers subscription access to enhanced reports and removal options for personal data appearing in its directory.
Core features
Key features typically include people search, background summaries, score-like profiles, and subscription-based access to full reports.
Access methods include the MyLife website, an iOS app via the App Store, and an Android app via Google Play.
How to cancel MyLife
App Store (iOS) cancellation steps
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then choose Subscriptions.
- Select MyLife from the list and tap Cancel Subscription.
- Note: Deleting the app does not stop billing; you must cancel via Apple ID subscriptions.
Google Play (Android) cancellation steps
- Open the Google Play Store app and tap the menu (three lines) or your profile icon.
- Go to Subscriptions, find MyLife, and choose Cancel subscription.
- Cancel at least 24 hours before a trial ends to avoid being charged for the next period.
- Note: Deleting the app will not stop billing; cancel in Google Play subscriptions.
Web (MyLife website) cancellation steps
- Log into your MyLife account on the website and go to Account or Subscription settings.
- Follow the on-screen option to cancel auto-renewal or subscription.
- As an alternative, request cancellation by contacting MyLife support or send registered mail to the operations/correspondence address for proof.
What happens when you cancel
Access and renewals
Cancellation stops future automatic renewals but generally does not prorate or shorten your current paid period.
You typically retain access to the paid features through the end of the time you already paid for.
Data and account deletion
Account cancellation (stopping billing) is a separate process from data removal or deleting your profile from MyLife's directory.
If you want personal data removed, follow MyLife's data removal steps or contact support explicitly for account deletion.
Will I get a refund?
Platform refunds (App Store and Google Play)
Refund requests for purchases made through Apple or Google are handled by those platforms.
Refunds are possible but are subject to Apple’s or Google’s review and their refund policies.
Web purchases and exceptions
Refunds for subscriptions purchased directly on the MyLife website are inconsistent and are sometimes granted case-by-case at MyLife’s discretion.
If you believe you qualify for a refund after a web purchase, contact MyLife support and save all proof of purchase and correspondence.
MyLife plans and pricing
Available plans
Exact plan names and local prices for Nigeria were not available from the sources used for this guide.
If you purchased a plan, check your receipt or account billing page for the specific plan and billing frequency.
Pricing note
No definitive euro- or naira-denominated pricing for MyLife in Nigeria (2024/2025) was available from the referenced sources.
Use the account billing page or app store listing to view current local prices and billing cycles.
| Plan | Price | Billing |
|---|---|---|
| Varies | Varies | Varies |
Your consumer rights in Nigeria
Cancellation and auto-renewal rights
You have the right to cancel auto-renewal at any time using the platform where you subscribed (App Store, Google Play, or MyLife website).
Cancelling stops future billing while access usually continues through the prepaid period.
Refunds, data access, and escalation
You may request refunds through Apple or Google for in-app purchases, or request a case-by-case refund from MyLife for web purchases.
If you encounter unresolved billing or consumer issues, you can escalate to Nigeria’s Federal Competition and Consumer Protection Commission (FCCPC) or your bank for disputed charges.
Customer experiences
Common negative reports
Public reviews include repeated complaints about difficulty cancelling subscriptions and reports of billing continuing after cancellation attempts.
Users also report inaccurate or outdated information appearing in reports, hidden charges, and unresponsive customer support.
Balanced perspective and what to watch for
Some platform-based cancellations (via Apple/Google) are straightforward, but experiences vary and many users recommend saving cancellation proof.
Watch billing statements after cancellation and document all correspondence if you need to dispute charges.
Documentation checklist
What to save before and during cancellation
- Account email, username, and subscription receipts or order IDs.
- Screenshots of subscription status, cancellation confirmations, and app store subscription entries.
- Bank or card statements showing charges and dates.
How to format and keep proof
- Keep date-stamped screenshots and export emails as PDF where possible.
- If sending registered mail, keep tracking numbers and delivery confirmations as evidence.
- Record any support ticket numbers and whole email threads for disputes.
Common mistakes
Deleting the app instead of cancelling
Many users assume deleting the MyLife app stops billing; it does not. You must cancel through App Store, Google Play, or the website.
Always verify subscription status in the platform subscription manager after deleting an app.
Assuming cancellation deletes data or guarantees refunds
Cancelling billing does not automatically remove your profile or personal data from MyLife’s directory.
Also, refunds are not guaranteed - web purchases are handled inconsistently and platform purchases follow Apple/Google rules.
Comparative recap
Quick comparison table
| Platform | How to cancel | Refund handling | Common issues reported |
|---|---|---|---|
| App Store (iOS) | Apple ID Subscriptions: Settings → [Your Name] → Subscriptions → MyLife → Cancel | Apple handles refunds; possible but reviewed by Apple | Some users report continued billing after cancellation attempts |
| Google Play (Android) | Play Store → Menu/Profile → Subscriptions → MyLife → Cancel (cancel ≥24 hrs before trial end) | Google handles refunds; possible but reviewed by Google | Reports of billing after cancellation and difficulty removing payment data |
| Web (MyLife website) | Log in → Account/Subscription settings → Cancel; or contact support/send registered mail | Refunds inconsistent; case-by-case at MyLife’s discretion | Users report unresponsive support and variable refund outcomes |
Notes
Regardless of platform, save receipts and confirmation messages to support any future disputes.
Use platform refund processes first for purchases made through App Store or Google Play.
After cancelling
What to check immediately after cancellation
- Confirm you received a cancellation confirmation email or screenshot the subscription status page.
- Check your bank or card statement during the next billing cycle to ensure charges stopped.
- Request account data export or submit a data removal request if you want your profile taken down.
Helpful links
- MyLife website (account & support)
- Apple: manage subscriptions
- Google Play: cancel subscriptions
- Apple: request a refund
- Google: request a refund
- Nigeria FCCPC (consumer complaints)
Address
Corporate correspondence
No dedicated Nigerian postal address was found in the sources used for this guide.
For registered mail or formal correspondence, you may use the corporate correspondence address below; include account details and proof of purchase.
Correspondence address (from available public records)
907 Westwood Blvd. #359, Los Angeles, California 90024, United States
Note: Also use MyLife's website contact form for the fastest support and to obtain any specific operations address if required.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.