Cancellation service #1 in United Arab Emirates
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Openai service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel OpenAI: Easy Method
What is OpenAI
Overview
OpenAI is a US-based organisation that provides AI products and services, including the ChatGPT subscription service (ChatGPT Plus) and API platforms.
Services are accessed via the web (chatgpt.com / platform.openai.com) and mobile apps distributed through Apple App Store and Google Play.
Core offerings
Main consumer offering is ChatGPT Plus (paid monthly plan) with priority access and advanced models.
Business and developer products include API access and platform features managed through OpenAI’s web portals.
How to cancel OpenAI
Web (chatgpt.com / platform.openai.com)
- Log in to your account on the web portal.
- Go to Manage Subscription or Billing settings.
- Click "Cancel Plan" to stop the recurring subscription; you keep access until the current billing cycle ends.
- See example guidance: popai.pro guide.
iOS (Apple App Store)
- Open your iPhone or iPad Settings and tap your Apple ID at the top.
- Tap Subscriptions, find ChatGPT and tap "Cancel Subscription", then confirm.
- Note: Deleting the app does not cancel the subscription; you must cancel via Apple.
- See a how-to reference: Apple cancellation guide.
Android (Google Play Store) and platform rule
- Open Google Play Store app → Menu (or Payments & Subscriptions) → Subscriptions → select ChatGPT → tap "Cancel Subscription" and confirm.
- Deleting the app will not cancel a subscription; subscriptions must be cancelled on the same platform where purchased.
- Community reports show attempts to cancel on a different platform often fail: platform-specific rule.
What happens when you cancel
Access and billing
When you cancel a paid plan, access typically continues until the end of your current billing cycle.
No new recurring charges should occur after cancellation, but keep records in case of disputes.
Account and data
Cancelling a subscription does not automatically delete your OpenAI account or stored conversation data.
If you want account deletion, follow OpenAI account deletion procedures separately from subscription cancellation.
Will I get a refund?
Web and Google Play refunds
- OpenAI may refund accidental web purchases if requested within 14 days; requests are handled via the Help Center chat widget.
- Google Play refunds for ChatGPT subscriptions are processed via OpenAI support through the Help Center; eligibility is reviewed and processing may take ~10 business days.
- Reference: OpenAI refund article.
Apple refunds and legal exceptions
- Apple (App Store) refunds must be requested directly from Apple via App Store support; OpenAI does not process Apple refunds.
- OpenAI’s Terms of Use state payments are non-refundable except where required by law; local consumer law may override this in some jurisdictions.
- EU/UK/Turkey: a 14-day cooling-off period typically applies; Nigeria does not have a similar statutory digital-subscription cooling-off guarantee.
OpenAI plans and pricing
Plans
| Plan | Price | Period | Features |
|---|---|---|---|
| ChatGPT Plus (Monthly) | €19.6 - €20.3 | Monthly | Priority access, faster responses, advanced models, image/file uploads |
Notes on pricing
Price shown is derived from Nigeria-inclusive NGN billing and converted to EUR using late-2025 exchange estimates.
No official EUR-denominated pricing is listed for Nigeria; local NGN price may include VAT and vary by date.
Your consumer rights in Nigeria
Local law summary
Nigeria does not have the same EU-style 14-day statutory cooling-off period for digital subscriptions by default.
Consumer protection claims in Nigeria depend on local frameworks and case-by-case enforcement by authorities.
OpenAI policy vs local rights
OpenAI’s Terms of Use say payments are non-refundable except where law requires otherwise.
In Nigeria any additional refund rights will depend on local law and OpenAI’s discretionary policies; no Nigeria-specific guarantee was found in the sources.
Customer experiences
Common complaints
Users report unexpected charges after cancelling, cancelled subscriptions still being billed, and difficulty receiving refunds.
Complaints include billing discrepancies, double charges, invoicing confusion, and slow or unresponsive support.
Positive feedback and balance
No explicit positive user reviews were found in the reviewed sources regarding cancellation or refund ease.
That said, successful cancellations and refunds are possible when following platform rules and providing evidence to support requests.
Documentation checklist
Essential items to gather
- Account email and username used to subscribe.
- Payment receipts or bank/credit-card statement entries showing the charge.
- Subscription confirmation emails or in-app purchase receipts.
- Screenshots of subscription status, cancellation confirmations, and error messages.
- Dates of charges and cancellations, and the platform used (Web / Apple / Google Play).
Supporting actions
- Keep copies of all messages with OpenAI support and any reference numbers.
- If charged after cancelling, note the billing dates and keep evidence to provide to bank or platform support if needed.
Common mistakes
Cancelling on the wrong platform
Many users try to cancel on a different platform than the one used to purchase the subscription.
Example: attempting to cancel a Play Store purchase on the web can fail - always cancel where you bought it.
Deleting the app but not the subscription
Removing the mobile app does not stop recurring billing; subscriptions must be cancelled through the App Store, Play Store, or web settings.
Always confirm you received a cancellation confirmation and retain it as proof.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund route | Typical processing time |
|---|---|---|---|
| Web (OpenAI) | Account → Manage Subscription/Billing → Cancel Plan | Request via OpenAI Help Center chat widget | Refunds (accidental) requested within 14 days; processed in ~5 - 7 business days |
| iOS (Apple App Store) | iPhone Settings → Apple ID → Subscriptions → Cancel Subscription | Request refund from Apple App Store support | Handled by Apple; timing per Apple policies |
| Android (Google Play) | Google Play → Menu/Payments & Subscriptions → Subscriptions → Cancel | OpenAI support via Help Center; eligibility reviewed | Refund review and processing ~10 business days |
Key takeaway
Cancel on the platform where you bought the subscription, keep proof, and use the appropriate refund route (OpenAI support or platform support).
If problems persist, you may need to escalate with your payment provider or platform support.
After cancelling
What to check immediately
Verify you received a cancellation confirmation email or on-screen confirmation, and keep a screenshot for records.
Check your next billing statement to ensure no further charges are made; follow up quickly if they appear.
Help and support links
OpenAI Help Center (refunds & subscriptions): OpenAI refund article.
OpenAI subscription cancellation help: Manage subscriptions (Help Center).
Address
Primary address
OpenAI - 1455 3rd Street, San Francisco, CA 94158, United States.
Notes
This is the most frequently cited primary address in official and registry sources; alternative addresses exist in various records.
For legal inquiries or notices, use the address listed in OpenAI’s official terms or contact page.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.