Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Pixlr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Pixlr: Complete Guide
What is Pixlr
Overview
Pixlr is a web‑based and mobile image editor that offers free and paid tiers for photo editing, AI tools, templates and export options.
It is available through the Pixlr website and as mobile apps on iOS and Android, with subscription plans for premium features.
Main features
Pixlr provides tools such as remove background, object erase, filters, layers and templates suitable for casual and pro users.
Premium plans remove ads, unlock extra assets and advanced editing features across devices where the subscription applies.
How to cancel Pixlr
Cancel via Pixlr website (Web)
- Sign in at pixlr.com.
- Open "My Account" and locate your subscription or billing section.
- Choose cancel; you will keep premium access until the end of the current billing period.
Cancel via mobile app stores (iOS / Android)
- iPhone (App Store): Settings → Apple ID → Subscriptions → Pixlr → Cancel.
- Android (Google Play): Open Google Play Store → Payments & subscriptions → Subscriptions → Pixlr → Cancel.
- Subscriptions remain active until the paid period ends after cancellation.
What happens when you cancel
Access after cancellation
After cancelling on any platform, you retain access to premium features until the end of the paid billing period.
Once the paid period ends, your account will revert to the free tier and premium features will be removed.
Renewal and data
Automatic renewals stop after cancellation; you will not be charged for future periods if cancellation is completed correctly.
Your projects and uploads remain in your Pixlr account subject to Pixlr's storage and retention policies.
Will I get a refund?
Web subscriptions (Pixlr site)
Pixlr’s stated policy is that payments are non‑refundable once processed, except where required by applicable law.
Refund exceptions are rare and depend on legal requirements or specific circumstances; Pixlr’s Terms govern outcomes.
Mobile subscriptions (App Store / Google Play)
- Refunds for purchases made through Apple App Store must be requested from Apple via their support pages.
- Refunds for purchases made through Google Play must be requested from Google Play support.
- Pixlr does not directly issue refunds for purchases processed by Apple or Google.
Pixlr plans and pricing
Available plans (example in EUR for Nigeria)
Listed prices are shown in euros converted from Nigerian Naira; actual billed amounts can vary with exchange rates and platform pricing.
Use the table below for typical in‑app rates; check your app store or Pixlr billing page for the final local charge.
| Plan | Price (EUR) | Period | Key features |
|---|---|---|---|
| Pixlr Plus Monthly (in-app, Nigeria) | €2.94 | Monthly | Ad removal, basic premium features |
| Pixlr Premium Monthly (in-app, Nigeria) | €2.94 | Monthly | Full premium access |
| Pixlr Premium Weekly (in-app, Nigeria) | €5.94 | Weekly | Weekly premium access |
| Pixlr Premium Yearly (in-app, Nigeria) | €77.94 | Annual | Yearly premium access |
Your consumer rights in Nigeria
Legal context
Nigerian consumer protection for digital services is limited and does not explicitly provide a 14‑day statutory right to withdraw for digital content.
Pixlr’s policies will generally govern refunds and cancellations for Nigerian users unless local law provides otherwise.
Practical steps and dispute options
- If you believe a charge is unfair, contact your payment provider (card issuer, bank or PayPal) to dispute the transaction.
- For mobile purchases, request refunds through Apple or Google Play processes because Pixlr does not control those transactions.
- Consider contacting the Federal Competition and Consumer Protection Commission (FCCPC) for guidance on complex disputes.
Customer experiences
Positive feedback
Some users praise Pixlr for intuitive editing and good results for tasks like object removal and quick fixes.
Positive reviews often highlight ease of use and useful AI-assisted tools.
Negative feedback
Other users report frustrations with automatic renewals, denied refund requests and unclear trial handling.
Common complaints concern perceived unfair billing after trials and difficulty obtaining refunds for in‑app purchases.
Documentation checklist
Before you cancel
- Account email and username used to subscribe.
- Last receipt or transaction ID from Pixlr, Apple or Google Play.
- Date when the subscription renewed and the billing period end date.
If you need to dispute or request a refund
- Screenshots of subscription settings showing cancellation or billing entries.
- Copies of correspondence with Pixlr support or app store support.
- Bank or card statement entries showing the charge to be disputed.
Common mistakes
Assuming immediate loss of access
Some users cancel and expect premium features to stop instantly; in fact access continues until the paid period ends.
Always check the billing period end date after cancelling to avoid confusion.
Requesting refunds from the wrong place
Users sometimes ask Pixlr for refunds for App Store or Google Play purchases; those refunds must be handled by Apple or Google, not Pixlr.
For web purchases, users may expect an automatic refund policy that Pixlr does not provide; always review the Terms before assuming entitlement.
Comparative recap
Quick comparison
The table below compares cancellation and refund handling across platforms to help you choose the right route for action.
Keep this as a quick reference when preparing a cancellation or refund request.
| Platform | How to cancel | Refund handled by | Access after cancellation | Notes |
|---|---|---|---|---|
| Web (via Pixlr site) | My Account page on pixlr.com | Pixlr (generally non‑refundable; exceptions only as required by law) | Access until end of billing period | Payments are stated non‑refundable in Pixlr Terms |
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions → Pixlr | Apple App Store support | Access until end of paid period | Request refunds from Apple; Pixlr cannot issue them |
| Google Play (Android) | Google Play Store → Payments & subscriptions → Subscriptions → Pixlr | Google Play support | Access until end of paid period | Request refunds from Google; Pixlr does not handle Play refunds |
After cancelling
What to check
- Confirm cancellation in the relevant account (Pixlr, Apple ID or Google Play).
- Keep receipts and screenshots until the billing period ends and any dispute is resolved.
Helpful links
- Pixlr official site
- Manage subscriptions and refunds - Apple Support
- Cancel or request refunds - Google Play
- Federal Competition and Consumer Protection Commission (Nigeria)
Address
Primary address
Pixlr Pte. Ltd.
36 Robinson Road, #20-01 City House, Singapore 068877
Alternative address
30 Cecil Street, #19-08 Prudential Tower, Singapore 049712
For account issues, first follow in‑app or web cancellation steps and use app store support for mobile purchases.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.