Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Placeit service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Placeit: Complete Guide
What is Placeit
Overview
Placeit is an online design tool and mockup generator used to create visuals, logos, videos and mockups quickly.
It offers subscription plans that grant access to templates and downloads through a web interface and apps.
Who uses it
Placeit is commonly used by marketers, small businesses, designers and print‑on‑demand sellers to produce product images and marketing assets.
Users access templates, customize them, then download finished files while the subscription is active.
How to cancel Placeit
Cancel on the web (Placeit website)
- Sign in at the Placeit website and go to My Account.
- Scroll to the bottom of Account Information and click "Cancel my subscription".
- Choose a reason for cancelling and confirm the cancellation.
- The subscription remains active until the end of your current billing period; download any customized products before the plan expires.
- Reference: Placeit cancellation help.
Cancel via app stores
- If you subscribed through the Apple App Store or Google Play, manage or cancel the subscription through that app store.
- Placeit’s own documentation refers generally to subscription management but delegates platform‑specific cancellations to the respective stores.
- Reference: Placeit Terms of Use.
What happens when you cancel
Access after cancellation
After cancelling, your subscription typically remains active until the end of the paid billing period.
You can still access and download customized products during that remaining time.
Renewal and data
Auto‑renewal stops at the end of the billing cycle once cancellation is confirmed.
Account data and previously downloaded items are normally retained, but always save copies of important files before any plan expiry.
Will I get a refund?
General refund policy
Placeit generally does not offer refunds on subscriptions, except where changes to terms materially and adversely affect a user or where local law requires a refund.
Refund requests are reviewed case‑by‑case and may be declined for many reasons.
Common exceptions and timing
- Reasons refunds may be declined: change of mind, accidental purchase, lack of expertise, cancellation before billing period ends, template removal or suspension.
- If a refund is approved it is processed to the original payment method (e.g., 5 - 10 business days for card payments, 24 - 48 hours for PayPal).
- Reference: Placeit refunds article and Terms of Use.
Placeit plans and pricing
Available billing options
Placeit lists subscription options in USD on its site; regional or EUR pricing is not published for Nigeria.
Typical advertised amounts are shown below in USD as referenced by Placeit.
Pricing table
| Plan | Price (USD) | Notes |
|---|---|---|
| Monthly | $14.95 / month | Standard monthly billed plan (USD). |
| Annual | $89.69 / year | Annual billed plan (approx. $7.47/month equivalent). |
Your consumer rights in Nigeria
Local consumer protection
Nigerian consumer protections may apply to digital services, but Placeit’s published terms do not explicitly reference Nigerian law.
Relevant statutes include laws administered historically by the Consumer Protection Council framework, but application to online international services varies.
Practical implications
- Placeit does not advertise a statutory 14‑day cooling‑off period for digital services.
- If you believe Nigerian consumer law applies, you may need to raise the issue with consumer protection authorities or your payment provider.
- Placeit does reference certain legal entitlements (e.g., Australian consumer law) but not Nigerian law directly.
Customer experiences
Positive experiences
- Users praise a wide selection of mockup templates and ease of quickly creating visuals.
- Some reviewers report helpful customer service interactions resolving account or technical questions.
Negative experiences
- Common complaints include unexpected automatic charges, difficulties cancelling, and trouble obtaining refunds.
- Reports also mention continued billing after cancellation, delayed customer support responses, and occasional technical issues with downloads or integrations.
Documentation checklist
Essential items to gather
- Account email and username used for Placeit.
- Order ID, subscription invoice or payment receipt showing the charge.
- Dates of subscription start, renewal and cancellation confirmation.
- Screenshots of account settings and any cancellation confirmation screen or emails.
Optional supporting evidence
- Correspondence with Placeit support (tickets, emails).
- Bank or card statements highlighting the transaction for dispute purposes.
- Record of downloaded files (to show usage) if relevant to refund discussions.
Common mistakes
Not cancelling in the right place
One common error is attempting to cancel through the wrong platform. If you subscribed via Apple or Google, cancellation must be done via that app store.
Canceling on the website will not stop charges initiated through the App Store or Google Play.
Assuming immediate loss of access or automatic refunds
Some users expect immediate loss of access after cancellation or an automatic refund. In fact, access usually continues until the billing period ends and refunds are not guaranteed.
Always download needed files before expiry and keep cancellation confirmations for records.
Comparative recap
At‑a‑glance comparison
| Aspect | Placeit (web) | App Store / Google Play |
|---|---|---|
| How to cancel | My Account → "Cancel my subscription" on website | Manage subscriptions via Apple App Store or Google Play |
| Refunds | Generally no; case‑by‑case exceptions | Subject to app store policies and Placeit’s terms |
| Access after cancel | Access until end of billing period | Depends on app store billing cycle |
After cancelling
Download and backup
Download all customized assets and backups before the subscription ends to avoid losing work.
Keep copies of download receipts and exported files in case of future disputes.
Follow‑up steps and help
- If you need help with cancellation or refunds, consult the official cancellation guide: Placeit cancellation help.
- Review Placeit’s Terms of Use for refund and legal information: Terms of Use.
Address
Correspondence address
Envato Copyright Agent, PO Box 16122, Collins Street West, Melbourne, Victoria, Australia 8007.
Notes on contacting
No Nigeria‑specific postal address was found for cancellation requests; use the official correspondence address above if postal contact is required.
For quicker resolution, use the online Help Center links provided earlier in this guide.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.