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Cancellation service #1 in Nigeria
PosterMyWall is an online platform for creating graphics, flyers and social media content using templates and simple editing tools.
It offers free use with paid Premium plans for unlimited high‑resolution downloads, AI tools and other advanced features.
PosterMyWall is available on the web and through mobile app stores (Apple App Store and likely Google Play for Android).
Subscriptions may be handled directly by PosterMyWall (web) or via platform billing (Apple/Google) depending on how you subscribed.
When you cancel a PosterMyWall Premium subscription on the web, the subscription remains active through the end of your current billing cycle.
If you paused the subscription, access will stop and resume according to the pause duration you selected.
Cancelling prevents future automatic renewals but does not trigger immediate refunds for unused time, unless otherwise agreed by support.
Platform-managed subscriptions (Apple/Google) follow the respective store’s renewal and billing rules.
Your account, designs and uploads remain available after cancellation under the terms of PosterMyWall’s service unless you choose to delete them.
If you ask for account removal, follow PosterMyWall’s support process and keep copies of important files beforehand.
PosterMyWall’s refund policy focuses on defects or order errors; Customer Support may remake or fix defective orders.
Defective merchandise will be reprinted and shipped at no extra cost where applicable. See the refund policy.
iOS refunds and cancellations are handled by Apple according to Apple’s policies and processes.
Google Play subscribers should follow Google Play’s refund rules; PosterMyWall’s public pages do not provide a separate Google refund process.
Below are the known plans and in-app Store prices (NGN) for Nigeria where available.
EUR equivalents are estimates and may vary with exchange rates.
| Plan | Price (NGN) | Period | Key features |
|---|---|---|---|
| Premium Monthly | ₦19,900.00 (~€21.9 estimate) | Monthly (NGN) | Unlimited hi‑res downloads, AI tools, 3,000 email sends, etc. |
| Premium Plus Monthly | ₦49,900.00 (~€54.9 estimate) | Monthly (NGN) | All Premium features + more credits, 10,000 email sends, unlimited Brand Kits, etc. |
| Premium Yearly | ₦199,900.00 (~€219.9 estimate) | Annual (NGN) | Yearly Premium subscription features |
Nigerian consumer protection is governed by the Federal Competition and Consumer Protection Commission (FCCPC) under the Federal Competition and Consumer Protection Act 2018.
The FCCPC handles complaints about unfair practices, defective goods and misleading service terms.
If you cannot resolve an issue with PosterMyWall support, consider contacting your bank for a chargeback, your payment processor, or filing a complaint with the FCCPC.
Keep documentation and dates to support any complaint to Nigerian authorities or your bank.
PosterMyWall is valued for ease of design and templates, but a subset of users report support and cancellation friction.
Follow the clear cancellation steps and keep records to reduce the chance of disputes.
Many users expect cancellation to end service immediately. Web cancellations remain active until the billing period ends.
Example: cancelling mid‑month will usually keep Premium active until the next billing date.
Users sometimes contact PosterMyWall directly for platform‑managed subscriptions. For App Store purchases you must use Apple support instead.
Example: requesting an App Store refund from PosterMyWall rather than Apple may delay resolution.
Failing to save confirmation emails, screenshots or payment receipts makes disputes harder to win with banks or regulators.
Always keep clear records of cancellation attempts and correspondence.
The table below summarizes cancellation and refund expectations by subscription path.
| Subscription path | How to cancel | Refund likelihood | Best next step |
|---|---|---|---|
| Web (PosterMyWall) | Manage > Cancel on the Premium Billing page (help article) | Refunds handled case‑by‑case for defects; unused subscription time typically not refunded | Contact PosterMyWall Support with order details and evidence of defects |
| Apple App Store (iOS) | Cancel via Apple ID subscriptions in App Store or Apple Support | Refunds determined and processed by Apple per Apple policies | Request refund from Apple and provide any PosterMyWall usage data if asked |
| Google Play (Android) | Cancel via Google Play subscriptions (expect Google Play process) | Likely governed by Google Play refund rules; PosterMyWall does not list specifics | Manage in Google Play and contact Google support for refunds |
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Use the PosterMyWall Help Center links above for support articles or to locate contact forms within the site.
Keep your documentation ready when contacting support or your payment provider for faster resolution.
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Written by Chukwuma Igwe
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.