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Cancel Postermywall: Easy Method
What is Postermywall
Overview
PosterMyWall is an online design platform for creating posters, flyers, social media graphics and templates using a drag-and-drop editor.
Core uses
The service offers free and paid tiers, template marketplaces, and in‑app subscriptions on the iOS App Store with localized NZD pricing for some plans.
How to cancel Postermywall
Cancel via the web
- Sign in to PosterMyWall on the web and open the Premium Billing page.
- Click "Manage", then select "Cancel subscription".
- Confirm the cancellation through the on‑screen prompts and choose a reason if asked.
- Cancellation will take effect at the end of your current billing cycle; you retain access until then.
Pause option and other platforms
- On the web cancel interface you can choose "Pause subscription" for 1 to 3 months and resume anytime.
- No specific cancellation process for App Store or Google Play is listed by PosterMyWall; those platforms likely require cancellation through your device account settings.
What happens when you cancel
Access and renewal
When you cancel on the web, your subscription remains active until the end of the current billing period.
After that date, automatic renewals stop and paid features are removed from your account.
Data, templates and credits
Designs you saved to your PosterMyWall account generally remain available under your account, but access to premium assets or export options may be restricted after cancellation.
Any unused credits or time on a subscription are not refunded under PosterMyWall's stated policy (see refunds section).
Will I get a refund?
Company policy
PosterMyWall's Terms of Use state "You may cancel your account at any time; however, there are no refunds for cancellation."
This applies to unused subscription time, credits or data on the web platform.
Exceptions and merchandise
- Physical merchandise: refunds or merchandise credit may be offered for defective items if returned within 60 days.
- Shipping costs are refunded only when the return is due to PosterMyWall's error.
- No formal 14‑day cooling‑off period or New Zealand‑specific refund guarantee is mentioned in the company policies.
Postermywall plans and pricing
App Store NZ pricing
The iOS App Store lists localized NZD subscription prices for several plans. The official website uses USD and does not provide NZD pricing outside the App Store.
Pricing table
| Plan | Price (NZD) | Period | Features (summary) |
|---|---|---|---|
| Premium Monthly (App Store NZ) | NZ$19.99 | Monthly | Premium features per iOS app description |
| Premium Plus Monthly (App Store NZ) | NZ$49.99 | Monthly | Premium Plus features per iOS app description |
| Premium Monthly - Teams (App Store NZ) | NZ$99.90 | Monthly | Team plan - small team, per iOS app listings |
| Premium Plus Annual - Teams (App Store NZ) | NZ$999.99 | Annual | Premium Plus Teams annual plan |
Your consumer rights in New Zealand
General statutory rights
New Zealand consumers have protections under the Consumer Guarantees Act and the Fair Trading Act that may provide remedies when services are not delivered with reasonable care and skill.
How this relates to PosterMyWall
PosterMyWall's "no refunds" clause may not override statutory rights in New Zealand for faulty or misrepresented services.
If you believe NZ consumer rights apply, consider contacting the Commerce Commission or seeking legal advice for remedies.
Customer experiences
Positive feedback
- Users on Capterra NZ and SoftwareAdvice praise the drag‑and‑drop editor, ease of use, and social media integration.
- Positive comments highlight suitability for creating and selling customizable templates and improving engagement.
Negative feedback
- Trustpilot NZ shows lower scores and reports issues such as download failures, slow support responses, difficulty cancelling, and occasional loss of stored designs.
- Specific complaints include print/text errors on downloads and unresolved defect claims; some users report hardware concerns tied to the service with no resolution.
Documentation checklist
What to gather before contacting support
- Account email and username used on PosterMyWall.
- Subscription receipt or invoice showing plan, date and payment method.
- Order number and tracking info for any physical merchandise.
- Screenshots of billing page, subscription status, error messages or failed downloads.
- Copies of previous support tickets, replies and timestamps.
How to present evidence
- Provide concise timestamps and clear screenshots when reporting issues.
- Keep records of cancellation confirmation screens or emails for your files.
Common mistakes
Assuming immediate termination
Many users expect subscription access to stop immediately after cancelling. In fact, web cancellations usually remain active until the end of the current billing cycle.
Missing platform‑specific steps
Users sometimes try to cancel via PosterMyWall support when the subscription was purchased through the App Store or Google Play.
For in‑app purchases, cancellation is typically processed through the device's App Store / Play Store account settings rather than the PosterMyWall website.
Comparative recap
Quick comparison
| Aspect | Web (PosterMyWall) | App Store / Google Play |
|---|---|---|
| How to cancel | Premium Billing page → Manage → Cancel subscription | Likely via your device App Store / Play Store subscription settings |
| Refunds | Company policy: No refunds for cancellations; merchandise exceptions exist | Refunds governed by App Store / Play Store refund policies and their processes |
| Pause option | Pause subscription 1 - 3 months available on web cancel interface | Pause availability depends on platform/app implementation |
| Pricing currency | Official website uses USD; web billing typically USD | App Store shows localized NZD prices for in‑app subscriptions |
After cancelling
Immediate steps
- Save confirmation of cancellation and any emails received from PosterMyWall.
- Export or download important designs before premium features expire if you still have access.
Where to get help
- Cancellation article: How do I cancel my subscription?
- Terms of Use: PosterMyWall Terms of Use
- Refund policy for merchandise: PosterMyWall Refund Policy
- If you need NZ consumer advice: Commerce Commission New Zealand
Address
Corporate office
250 Mils LLC
6965 El Camino Real Suite 105 #518, Carlsbad, California 92009, United States
Notes about contacting by post
PosterMyWall does not list a separate New Zealand postal address; use the corporate address above for formal notices where required.
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Written by Eva Harris
Regulatory watch · 8 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 8 years to make sure every Postclic template is compliant and admissible in court.