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I hereby notify you of my decision to terminate the contract relating to the Power Bi service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Power BI: Complete Guide
What is Power BI
Overview
Power BI is a Microsoft business analytics service that lets users visualize data and share insights across organisations or with individual users.
It combines data connectors, modelling, and interactive reports to support reporting, dashboards, and distribution.
Who uses it
Power BI is used by analysts, finance and operations teams, and managers who need to publish and share reports and dashboards.
It is available as individual subscriptions, organisational licenses, and through third‑party resellers in some regions.
How to cancel Power BI
Cancel via App Store (Apple)
- Open the Settings app on your Apple device and tap your name, then Subscriptions.
- Find the Power BI subscription and choose Cancel Subscription or Turn Off Automatic Renewal.
- If you need help with Apple billing specifically, manage it through your Apple ID support.
Cancel via Google Play
- Open the Google Play Store app and tap your profile, then Payments & subscriptions → Subscriptions.
- Locate Power BI and select Cancel subscription, then follow the on‑screen steps.
- Google Play manages the billing and refund flow for purchases made there.
Cancel via Microsoft (web / direct)
- For personal Microsoft account purchases: sign in to the Microsoft Services & Subscriptions page.
- Locate your Power BI subscription and choose “Cancel subscription” or turn off recurring billing.
- If you bought through Microsoft Marketplace or a reseller, follow their cancellation flow or contact them directly.
Cancel for organisational/business accounts
- Sign in to the Microsoft 365 Admin Center as an administrator.
- Go to Billing → Your products or Subscriptions, locate Power BI, then cancel or turn off recurring billing.
- Check with your tenant billing admin or reseller if the subscription was purchased on your behalf.
What happens when you cancel
Access and features
After cancellation, your access depends on the billing cycle and the purchase source.
Typically you keep access until the end of the paid period; features stop once the subscription term expires.
Renewal and billing
Cancelling prevents future renewals but does not always create an immediate refund or reverse past charges.
If cancellation was processed incorrectly, continued billing may indicate account synchronization or reseller issues.
Data and reports
Your reports and datasets remain in the tenant or account, but sharing, publishing, or premium features may be disabled after expiry.
Export important data and back up reports before the subscription ends to avoid loss of shared access.
Will I get a refund?
Microsoft direct and Marketplace rules
- Microsoft typically offers a prorated credit or refund if canceled within seven days after start or renewal. Source
- For Marketplace business apps (Dynamics 365 apps, Power BI visuals), full refunds may be available if canceled within seven days of purchase. Source
Azure and longer‑term subscriptions
- For one‑month Azure/Power BI subscriptions you can terminate at any time without a cancellation fee.
- Longer‑term Azure subscriptions: terminating within 30 days often means you pay only for the first 30 days; after that, no refund for the remainder is generally provided. Source
Exceptions and reseller purchases
Local reseller or academic pricing may follow different refund rules; reseller terms often apply instead of Microsoft’s direct policies.
If you believe a refund was mishandled, document charges and contact support or the reseller promptly.
Power BI plans and pricing
Official and local prices
Official Microsoft EUR list prices provide a baseline, but local reseller prices in Nigeria often differ and may include extra fees.
Use the table below for common reference prices; local currency conversions are indicative only.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Power BI Pro (official EUR list) | €14.00 | user/month (paid yearly) | Standard Pro features (publish & share reports) |
| Power BI Premium Per User (official EUR list) | €24.00 | user/month (paid yearly) | All Pro features plus larger model sizes and more frequent refresh |
| Power BI Pro (Nigeria reseller, academic, 1 month) | ≈€29.00 (NGN 27,544.68) | Monthly | Academic subscription via local reseller |
| Power BI Premium Per User (Nigeria reseller, yearly) | ≈€165.00 (NGN 157,320) | Yearly | Premium Per User add-on via local reseller |
Your consumer rights in Nigeria
Legal protection
Consumer rights in Nigeria are protected under the Federal Competition and Consumer Protection Act (FCCPA) 2018.
Unfair contract terms or continued billing after cancellation may be unlawful under local law.
Enforcement and recourse
If Microsoft’s global terms conflict with local protections, affected Nigerian users may seek recourse via local consumer protection authorities.
Collect documentation of billing, cancellation attempts, receipts, and correspondence when filing a complaint.
Customer experiences
Positive feedback
Users praise Power BI for scaling with larger data, ease of distribution and sharing, strong export options, and built‑in connectors.
Automation and team transparency are commonly cited benefits. Source
Negative feedback and issues
Common negatives include a learning curve, limited ad‑hoc flexibility compared with Excel, and slower iteration for some workflows.
There are reports of billing/account synchronization problems where cancellation was followed by continued charges for months. Source
Documentation checklist
What to prepare before contacting support
- Account email and tenant ID (if applicable).
- Subscription receipt or invoice showing purchase and renewal dates.
- Transaction IDs, payment method details, and currency used.
- Any cancellation confirmation emails or screenshots showing status.
- Reseller contract or purchase order if bought via a local partner.
When filing a complaint
- Compile a timeline of events: purchase, cancellation attempt, charges, and communications.
- Keep copies of all correspondence with Microsoft, reseller, Apple, or Google Play support.
Common mistakes
Not checking where you purchased
Many users try to cancel on Microsoft.com even when the purchase was made through Apple or Google Play.
Always confirm the purchase source - App Store and Google Play manage their own subscriptions and refunds.
Missing reseller terms and admin roles
When a reseller or tenant admin bought the subscription, individual users may not be able to cancel directly.
Failing to involve the billing admin or reseller can delay cancellation and refunds.
Comparative recap
Quick comparison
The table below summarises cancellation and refund behaviour by purchase platform to help choose the right path quickly.
Comparison table
| Topic | App Store (Apple) | Google Play | Microsoft (Web / Org) |
|---|---|---|---|
| Where to cancel | Apple ID Subscriptions settings | Google Play Subscriptions UI | Microsoft Services & Subscriptions or Microsoft 365 Admin Center |
| Refund window | Managed by Apple; policies vary | Managed by Google; policies vary | Prorated/full refund may be available within 7 days; Azure rules differ |
| Common issues | Must use Apple ID - Microsoft support cannot directly cancel | Must use Google account - Microsoft support cannot directly cancel | Reseller purchases and tenant admin roles can complicate cancellations |
After cancelling
Next steps
Export reports and back up datasets you need before the subscription term ends.
Confirm cancellation by saving confirmation emails or screenshots of the subscription status page.
Helpful links and contacts
- Microsoft Services & Subscriptions
- Microsoft Marketplace refund policies
- Microsoft cancellation guidance (community)
- Fabric community discussion on cancellation
Address
Microsoft Nigeria contact (alternative)
6th Floor, Civic Towers, Ozumba Mbadiwe Road (beside Caverton Helicopters), Victoria Island, Lagos, Nigeria.
Use this address only as a local alternative when reseller or local support is required; official account and billing actions are handled online.
Final note
Document all steps and keep receipts when cancelling. If local law is implicated, your consumer rights under the FCCPA 2018 may provide additional remedies.