Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Resolutty service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Resolutty: Step-by-Step Guide
What is Resolutty
Service description
Resolutty is an app-based subscription service referenced by users and review sites for productivity or ADHD-related content. Public information about the company, official terms, and a postal address is limited or not available.
Availability and distribution
Resolutty has been distributed through mobile app stores (App Store and Google Play) and via a web/PayPal gateway according to user reports.
How to cancel Resolutty
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name, then tap Subscriptions.
- Locate Resolutty in the list, tap it, then tap Cancel Subscription and confirm.
- Cancelling stops future billing; you keep access until the end of the current billing period.
Cancel via Google Play (Android)
- Open the Google Play Store app.
- Tap your profile icon, select Payments & subscriptions, then Subscriptions.
- Select Resolutty, tap Cancel Subscription and follow the prompts.
- Effect is similar to Apple: future billing stops but access remains until period end.
Cancel via Web / PayPal
- Log into your PayPal account and go to Settings.
- Open the Payments tab and click Manage Automatic Payments.
- Find Resolutty in the merchant list and click Cancel.
- This is the alternative cancellation route for web/PayPal users.
If you cannot cancel through the platform
- If platform cancellation fails, contact Resolutty support by email: support@resolutty.com.
- Support is email-only; users have reported no phone support is available.
What happens when you cancel
Access after cancellation
When you cancel a subscription through App Store or Google Play, future billing stops immediately.
You generally retain access to paid features until the end of your current billing period.
Automatic renewals and billing
Cancelling prevents automatic renewals going forward but does not retroactively refund past charges.
Users have reported instances of persistent or unexpected charging attempts; monitor your bank or card statements after cancellation.
Data and account content
There is no public, verifiable information about Resolutty's data retention or account-deletion procedures.
If you need data removed, contact support@resolutty.com and request account or data deletion; keep records of your request.
Will I get a refund?
Official refund policy
No explicit refund policy for Resolutty was found in public official terms during verification.
Because no clear policy is published, refunds are not guaranteed and depend on the payment platform or the company response.
User reports and exceptions
- A Reddit user reported Resolutty offered a partial refund only if the user could prove 30 days of app usage.
- Other users reported unauthorized or unexpected charges and difficulty managing payment details.
How to request a refund
- First, use the platform refund channels: Apple or Google Play “Report a Problem” or PayPal dispute mechanisms.
- If platform routes fail, email support@resolutty.com with your transaction details and request a refund.
- If you suspect unauthorized charges, contact your bank or card issuer to dispute the charge and consider blocking further charges.
Resolutty plans and pricing
Available pricing information
Public, verifiable information about Resolutty's subscription plans and pricing is not available.
Because official pricing details are absent from public records, the entry below uses a placeholder.
Summary table
| Plan | Price | Details |
|---|---|---|
| Varies | Varies | Public plan and pricing details not available |
Your consumer rights in Nigeria
Rights under Nigerian consumer protection
Nigerian consumer protection law (Consumer Protection Council Act and related frameworks) entitles consumers to clear contractual terms including refund and cancellation policies.
If a seller fails to provide clear terms, consumers may have grounds to complain to the appropriate regulators.
Platform and payment protections
- If you purchased via App Store or Google Play, use their refund/reporting tools within the platform timeframes.
- PayPal has dispute and chargeback procedures; use Manage Automatic Payments and dispute transactions if needed.
Bank disputes and escalation
Given reports of unauthorized charges, Nigerian consumers may dispute transactions through their bank or card issuer.
Keep documentation of charges, cancellation attempts, and all correspondence for escalations or regulator complaints.
Customer experiences
Summary of negative experiences
- Multiple users on Reddit and review sites described confusing UI, lack of dashboard or receipts, and poor content quality.
- There are reports of persistent or unexpected charges and difficulty managing payment details.
App Store and review signals
Third-party listings indicated the app was removed from the App Store and showed low ratings (around 1.5/5) with users reporting faults and refund issues.
These signals suggest caution and the need to monitor billing closely if you have an active subscription.
Balanced perspective
No verified positive reviews were found in the supplied data, and official company responses were not available for review.
Users seeking refunds or resolution should follow platform dispute channels and keep records of all interactions.
Documentation checklist
What to collect before cancelling
- Subscription receipts or transaction IDs from App Store, Google Play, PayPal, or your card statement.
- Account email, username, and the date you first subscribed.
What to keep after requesting cancellation
- Confirmation screenshots or emails showing cancellation or support correspondence.
- Records of any refund offers or payment disputes you file with the platform or bank.
Common mistakes
Not using the correct cancellation channel
Example: attempting to cancel inside the app when the subscription is billed via Apple or Google Play.
Always cancel through the platform that charged you (App Store, Google Play, or PayPal).
Failing to keep proof
Example: not saving receipts or cancellation confirmations, which weakens disputes with banks or platforms.
Save screenshots of subscription pages, cancellation confirmations, and all email correspondence.
Assuming immediate refunds
Example: expecting automatic refunds after cancelling; refunds are not guaranteed and depend on platform rules and vendor policies.
If you need a refund, use the platform dispute tools and contact support@resolutty.com with full documentation.
Comparative recap
Key aspects compared
| Aspect | Resolutty (verified) | Platform/Expected process |
|---|---|---|
| Cancellation | Done via App Store, Google Play, or PayPal; email support if platform fails. | Use platform subscription management screens or PayPal settings to cancel. |
| Refund clarity | No public official refund policy found; user reports of restrictive or inconsistent refunds. | Platform refunds handled by Apple/Google/PayPal subject to their policies. |
| User reviews | Multiple negative reports: confusing UI, billing issues, low ratings. | App Store/Play Store reviews and platform removal noted by third-party listings. |
How to act on the recap
Prioritise cancelling through the charging platform, gather documentation, and use platform dispute channels if refunds or unauthorized charges occur.
After cancelling
Immediate next steps
- Save confirmation of cancellation and check your access until the end of the billing period.
- Monitor bank and card statements for any further charges for at least one billing cycle.
Where to get help
- Contact Resolutty support by email: support@resolutty.com.
- Apple subscription support: Apple - manage subscriptions.
- Google Play subscriptions: Google Play - manage subscriptions.
- PayPal automatic payments: PayPal - cancel a subscription.
- Nigerian consumer authority: Federal Competition & Consumer Protection Commission (FCCPC).
Address
Postal and physical address
No verifiable postal or physical address for Resolutty was found in public records during verification.
Directory and scam-check sites reviewed did not list a reliable company address.
How to contact if you need a mailed response
Because no mailing address is available, contact must be attempted by email: support@resolutty.com.
If you need escalation, use bank dispute channels, platform reporting tools, or file a complaint with Nigerian consumer authorities with your documentation.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.