Cancel RESTORO online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Restoro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Restoro: Easy Method
What is Restoro
Overview
Restoro is a Windows repair and system optimization product that offers one‑time and subscription licenses to fix system files, remove malware, and improve performance.
The company markets automated repair tools and technical support services; independent reviews report mixed results on effectiveness and support responsiveness.
Primary functions
Restoro scans Windows systems for damaged or missing files, attempts automated repairs, and claims to remove certain malware and restore system stability.
Licensing is offered as one‑time repairs or annual subscriptions for one or multiple PCs, with prices quoted in USD.
How to cancel Restoro
If you purchased via App Store or Google Play
- Do not try to cancel inside the Restoro program or website; platform rules require cancellations through the App Store (iOS) or Google Play (Android).
- Open the App Store or Google Play app, go to Subscriptions, find Restoro, and follow the store's cancellation steps.
- For general guidance on cancelling store subscriptions see this guide to cancelling mobile app store subscriptions.
If you purchased on the web or by desktop license
- Check your purchase confirmation email for order ID, purchase date, and the payment method used.
- Look for a subscription or account page on Restoro's website; note that verified checks found no clearly published in‑site cancellation interface.
- If no online cancellation option exists, contact Restoro support using the contact form or support links on their site and include order details and your cancellation request.
- If Restoro does not respond, use your payment provider (PayPal, card issuer) to request a refund or dispute recurring charges, and keep records of your requests.
What happens when you cancel
Access and renewal
Cancellation typically prevents future automatic renewals; whether you retain access until the paid period ends depends on the license type.
For annual subscriptions you usually keep access for the remainder of the paid term; for one‑time licenses cancelation may not apply the same way.
Data, license and account effects
Restoro does not appear to publish detailed, Nigeria‑specific rules about data retention or license deactivation on cancellation.
If you need assurance about license transfer, deactivation, or data deletion, request it in writing from Restoro support and keep copies of responses.
Will I get a refund?
Restoro's publicly available policy
No 14‑day money‑back guarantee or explicit refund policy for Nigeria was found on Restoro's site or Help Center in the verified sources.
Because Restoro does not clearly publish a standardized refund policy, refunds are not guaranteed by publicly available company statements.
Reported exceptions and user experiences
- Multiple users report being refused refunds, especially beyond 60 days, and poor communication from support.
- Purchases made through the App Store or Google Play may be subject to the store's refund policies rather than Restoro's.
- If you paid by PayPal or card, you can consider a payment dispute or chargeback if you cannot resolve the request with Restoro directly.
Restoro plans and pricing
Summary of available plans
The following plans and prices were found in USD. No Nigeria‑specific or EUR pricing was available in the verified data.
Price table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Basic (one-time) | $29.95 | One-time | One-time repair, full features |
| Premium (1-year, 1 PC) | $39.95 | Annual | Unlimited use for 1 year, 1 PC |
| Extended (1-year, 3 PCs) | $59.95 | Annual | Unlimited use for 1 year, up to 3 PCs |
| One-time repair (Best Review Guide) | $27.95 | One-time | Single-use repair license |
| 1-year, 1 license (Best Review Guide) | $41.95 | Annual | Unlimited use for 1 year, 1 license |
| 1-year, 3 licenses (Best Review Guide) | $58.95 | Annual | Unlimited use for 1 year, 3 licenses |
Your consumer rights in Nigeria
Legal context
Under Nigerian consumer protection principles, digital goods and services generally fall under broad consumer rights and fair‑trade rules, but specific statutory cooling‑off rules for online digital products were not identified in the verified data.
No Restoro‑specific alignment with a Nigeria 'cooling‑off' or mandatory 14‑day refund right was found in the available sources.
Practical advice for Nigerian buyers
- Verify terms, cancellation, and refund policies before buying; save receipts and transaction details.
- Consider payment methods with buyer protection (PayPal, credit card) to improve options for disputes or chargebacks.
- Keep records of all communications with Restoro and your payment provider if you later seek a refund or dispute a charge.
Customer experiences
Positive reports
Some users report successful malware removal and improved system performance after using Restoro.
There are also positive accounts of helpful individual support staff who assisted in cleanup and restoration tasks.
Negative reports
- Frequent complaints about difficulty cancelling subscriptions and obtaining refunds.
- Reports of unresponsive customer service, unexpected or recurring charges, and some users alleging harmful outcomes.
- Third‑party review sites contain several complaints; verify current reviews before purchasing.
Documentation checklist
What to gather before requesting cancellation or a refund
- Order confirmation email, transaction ID, purchase date and amount.
- Payment method details (last four digits of card, PayPal transaction ID, bank statement line).
- Screenshots of product page, receipts, and any interactions with Restoro support.
- Any error messages or logs from the software when relevant to the complaint.
How to present your request
- State clearly whether you want to cancel auto‑renewal, deactivate a license, or request a refund.
- Include order details, a concise reason, and the desired remedy (refund, credit, deactivation).
- Keep copies of all sent messages and note dates of attempted contact.
Common mistakes
Assuming you can cancel on the Restoro site
Many users assume in‑app or on‑site cancellation is available; verified checks found no clear in‑site cancellation interface for Restoro.
As a result, attempting to cancel only inside the software can leave subscriptions active if the purchase was handled by a store or payment processor.
Waiting too long to act or not keeping records
Waiting more than a few weeks to request a refund can make resolution harder; several reports state refunds were denied after 60 days.
Not saving receipts, confirmation emails, or screenshots reduces your ability to prove the transaction during disputes.
Comparative recap
Key comparison points
The table below summarizes verified strengths, risks, and recommended actions for Nigerian buyers considering Restoro.
Comparison table
| Feature | Restoro (verified summary) | Action for Nigerian buyers |
|---|---|---|
| Effectiveness | Some users report successful malware removal and repairs; results vary. | Test with trial or one‑time plan first; back up data before use. |
| Cancellation clarity | No clearly published Restoro‑specific cancellation instructions found; purchases via app stores must be cancelled via the store. | Confirm purchase channel and cancel via App Store/Google Play if applicable; keep receipts. |
| Refund policy | No public 14‑day refund guarantee for Nigeria found; many user reports of refused refunds. | Prefer payment methods with dispute options and act quickly on refund requests. |
| Customer support | Mixed reports: some helpful individual agents, but many complaints about unresponsiveness. | Document all contact attempts; escalate via payment provider if needed. |
| Pricing | Plans available in USD from ~$27.95 to $59.95 depending on plan and source. | Compare plans carefully and convert to NGN to check local costs before purchase. |
After cancelling
What to check immediately after cancellation
Confirm cancellation by checking your App Store/Google Play subscriptions or your payment provider's recurring payments list.
Save any confirmation screenshots or emails that show the subscription was ended or that future charges were stopped.
Helpful links and next steps
- Restoro main site: restoro.com
- General guide to cancelling app store subscriptions: How to cancel mobile app store subscriptions
- If you paid with PayPal or a card, review your payment provider's dispute/chargeback procedures and timelines.
Address
Registered corporate address
Restoro Limited
14-16 Nelson St. Sovereign House Douglas, Isle Of Man IM12AL United Kingdom
Notes on local contact
No Nigeria‑specific postal address was found in the verified English sources; use the corporate address or online support channels for formal requests.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.