Cancel Resume Genius: Complete Guide

What is Resume Genius

Overview

Resume Genius is an online resume and cover letter builder that offers templates, downloads (PDF/Word), and AI-assisted tools to help users create professional job application documents.

The service commonly offers a short paid trial that auto-renews into a recurring subscription unless cancelled.

How it is delivered

Access is primarily through the web-based builder and account area where templates and downloads are provided.

Mobile subscriptions may be managed through App Store or Google Play for purchases made on those platforms, though Resume Genius typically manages web subscriptions directly.

How to cancel Resume Genius

Cancel on the web (recommended)

• Sign in to your Resume Genius account.
• Go to "My Account" → "My Subscription" → "Cancel Subscription".
• Follow the on-screen prompts to confirm cancellation; note cancellation usually applies at the end of the current billing period.

If you cannot find the cancellation option

• Some users report difficulty locating the cancellation control in the web interface.
• If needed, contact Resume Genius customer support by the contact method provided on their site or in your account for manual cancellation.

What happens when you cancel

Access after cancellation

When you cancel a Resume Genius subscription, access typically continues until the end of the current billing period.

You can still download and use any files you obtained during the active subscription period, subject to the service terms.

Renewal and account data

Auto-renewal stops at the next billing cycle after cancellation, so you should not be charged again after the period ends.

Account data such as saved resumes usually remain in your account; consult the account settings or support if you want data removed.

Will I get a refund?

Refunds during the trial

Resume Genius commonly offers a 14-day trial (cost often USD 2.95). A full refund is typically available if you contact customer service before the trial ends.

• Contact support promptly during the 14-day trial to request a potential full refund.

Refunds after the trial

After the trial period, refunds for remaining time are generally not provided according to available information.

• Many users report difficulties obtaining refunds for unexpected or renewed charges.
• App Store and Google Play subscriptions are usually managed by Apple/Google; refunds for those may need to be requested through the respective stores.

Resume Genius plans and pricing

Pricing summary

Below are the commonly reported plan types and approximate prices based on available conversions and user reports.

Details

Your consumer rights in Nigeria

Relevant law

Consumers in Nigeria are protected by the Federal Competition and Consumer Protection Act (FCCPA), 2018, which requires clear information and fair terms.

The law covers unfair, deceptive or misleading practices and gives consumers remedies for those harms.

How this applies to digital subscriptions

Trial transparency, clear disclosure of auto-renewal, and accessible cancellation mechanisms are core consumer protections under global principles and FCCPA.

• If charges were hidden or cancellation was unreasonably difficult, Nigerian consumers may have grounds to challenge the practice under FCCPA provisions.

Customer experiences

Positive feedback

Many users give high ratings for Resume Genius, praising the user-friendly interface, polished templates, and helpful support.

Trustpilot shows strong scores from tens of thousands of reviewers highlighting ease of use and good results.

Common complaints

Recurring issues include unexpected billing after trials, confusing cancellation processes, and difficulty obtaining refunds.

Some users report disputes on Reddit and complaints sites alleging automatic charges despite attempted cancellations.

Documentation checklist

Before you contact support

• Account email and username used with Resume Genius.
• Date and amount of the charge you want reversed.
• Order ID, transaction ID or billing reference if available.

Helpful attachments

• Screenshots of billing statements, subscription page, or cancellation attempt messages.
• Proof of payment method (redact sensitive numbers) and any correspondence with support.

Common mistakes

Assuming cancellation without confirming

Users sometimes click a cancel option without completing confirmation steps; always confirm that cancellation was accepted.

Check for confirmation emails or account status updates to ensure the subscription is cancelled.

Wrong channel for refunds

Purchases made via Apple App Store or Google Play must usually be managed through those stores; contacting Resume Genius directly may not produce a store refund.

If you purchased on the web, route refund requests to Resume Genius support and include the documentation checklist items.

Comparative recap

Quick comparison

The table below summarizes key items to help you decide and act quickly if you need to cancel or seek a refund.

Summary table

After cancelling

Check your bank and account

Monitor your card or bank account for any further charges for at least one billing cycle after cancellation.

If you see unexpected charges, gather documentation and contact the payment provider to dispute the charge if necessary.

Useful links and next steps

• Resume Genius website - sign in to manage your subscription and find support contact options.
• Manage subscriptions on Apple - for App Store purchases and refund requests.
• Manage subscriptions on Google Play - for Play Store purchases and refunds.
• Federal Competition and Consumer Protection Commission (FCCPC) - information on consumer rights in Nigeria.

Address

Registered postal address

Sonaga Tech Limited, Hamilton, Zweigniederlassung Luzern, Hertensteinstrasse 51, 6004 Lucerne, Switzerland.

Notes about local contact

No Nigeria-specific postal address for cancellations was found in available sources; use the online account and support channels for fastest resolution.