What is Resumebuilder
Product overview
Resumebuilder is an online and mobile resume creation service that provides templates, formatting tools, and export options to help users create professional CVs and cover letters.
The service is distributed as a web product and as mobile apps, with a Pro subscription that unlocks premium templates and features.
Who operates the service
Resumebuilder is operated by BOLD LLC, which manages billing, support and terms of service for the product.
For formal correspondence the company address is provided at the end of this guide.
How to cancel Resumebuilder
Cancel via Apple App Store (iOS)
- Open the App Store app on your iPhone or iPad.
- Tap your profile photo, then select "Subscriptions".
- Find "Resumebuilder" in the list and tap "Cancel Subscription".
- Confirm cancellation and keep the confirmation email or screenshot for your records.
Cancel via Google Play (Android) and web
- Google Play: Open the Play Store, tap your profile > Payments & subscriptions > Subscriptions > Resumebuilder > Cancel subscription.
- Web/direct: Log in to your Resumebuilder account on the website, go to Account or Subscription settings, and choose "Cancel" or "Manage subscription".
- If you cannot cancel online, contact support and provide your account email, order ID, and platform used for the purchase.
What happens when you cancel
Access and renewal
When you cancel, auto-renewal is turned off for the subscription so you will not be charged at the next billing date.
You typically retain access to Pro features until the end of the paid billing period.
Data and account status
Your account and created documents are usually kept according to the service's data retention policy.
If you want to remove data, export any files you need and request account deletion via the account settings or by contacting the operator.
Will I get a refund?
General refund policy
Refunds depend on where you purchased the subscription (Apple App Store, Google Play, or directly on the website).
Most providers treat cancellations as preventing future charges but do not automatically refund already-paid periods.
Exceptions and how to request a refund
- Apple/Google purchases: request a refund through Apple or Google first; these platforms handle billing and refunds for their purchases.
- Direct purchases: contact Resumebuilder support with proof of purchase if you purchased on the website; include order ID and reason.
- Document common exceptions: accidental multi-charges, unauthorized purchases, or technical issues may be eligible for refunds on a case-by-case basis.
Resumebuilder plans and pricing
Current plans
| Plan | Price | Period | Features |
| Pro Week | €1.29 | Weekly | Resume Builder Pro features (weekly subscription) |
| Pro Month | €2.64 | Monthly | Resume Builder Pro features (monthly subscription) |
| Pro Semester | €5.21 | Approximately 6 months | Resume Builder Pro features (semester subscription) |
Pricing notes
Prices shown are in euros as listed by the app stores or service and are converted from Nigerian Naira (₦) using ≈₦4,500 = €2.64 as of December 29, 2025.
Actual EUR charges by Apple or Google may vary slightly due to localized exchange rates and platform fees.
Your consumer rights in Nigeria
Basic consumer protections
Nigerian consumers have rights to accurate information, fair contract terms, and redress under the Federal Competition and Consumer Protection framework.
These rights apply to digital goods but specific remedies may differ for intangible services purchased via third-party stores.
Where to escalate complaints
For unresolved disputes, you may contact the Federal Competition and Consumer Protection Commission (FCCPC).
Data protection concerns can be raised with the National Information Technology Development Agency (NITDA) under the NDPR framework.
Customer experiences
Positive feedback
Many users appreciate Resumebuilder for its easy-to-use templates, quick formatting, and straightforward export options.
Users who buy short-term plans often value the low entry cost and trial-style flexibility.
Common issues reported
Some customers report confusion over auto-renewal and the need to request refunds through Apple/Google rather than the app vendor directly.
Others expect immediate refunds after cancellation and are surprised when access remains until the period ends.
Documentation checklist
Essential items to gather
- Account email and username used for the subscription.
- Order ID or subscription ID from App Store / Google Play / website receipt.
- Payment method details (last 4 digits of card) and transaction date.
Helpful supporting materials
- Screenshots of subscription page and cancellation confirmation.
- Bank or card statement showing the charge.
- Copies of any email correspondence with support or app store refund responses.
Common mistakes
Assuming cancellation equals refund
Many users cancel and assume a refund will follow automatically; cancellation usually only stops future renewals.
If you need a refund, request it explicitly through the platform or vendor and keep records.
Canceling in the wrong place
Purchases made through the App Store or Google Play must be managed via those stores; contacting the app maker alone may not stop billing.
Always check which platform processed your payment before attempting cancellation or refund requests.
Comparative recap
Summary table
| Purchase method | How to cancel | Refund handled by | Access after cancel |
| Apple App Store (iOS) | App Store > Profile > Subscriptions > Resumebuilder > Cancel | Apple handles refund requests and billing | Access typically remains until current billing period ends |
| Google Play (Android) | Play Store > Profile > Payments & subscriptions > Subscriptions > Cancel | Google handles refund requests and billing | Access typically remains until current billing period ends |
| Website / Direct | Log in to account > Subscription / Billing > Cancel or contact support | Resumebuilder (BOLD LLC) handles refunds for direct sales | Access typically remains until current billing period ends |
Key takeaways
Identify where you purchased the subscription first; that determines the cancellation and refund path.
Keep receipts and confirmation messages to support any refund or dispute request.
After cancelling
Practical next steps
Export your resumes and cover letters before the subscription expires or before requesting account deletion.
Monitor your bank or card statement in the weeks after cancellation for unexpected charges.
Useful links and resources
Address
Company address for formal correspondence
BOLD LLC
City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968, United States of America
How to use this address
Use the postal address for formal written complaints or certified mail if required by dispute procedures.
For faster resolution, include all documentation listed in the checklist and state your desired outcome clearly.