Cancel Resumaker: Easy Method

What is Resumemaker

Overview

Resumemaker is an online and in-app resume builder that offers both free and Pro (paid) features, including export and AI-assisted resume tools.

Main functions

The service provides templates, editing tools, and in-app purchase plans for short-term and long-term access.

Pro features are delivered through the web interface and mobile app in-app purchases; management of subscriptions depends on how you subscribed.

How to cancel Resumemaker

Cancel via Web (Help Center)

• Sign in to your Resumemaker account on the web.
• Go to the Help Center or account/subscription page and find the cancellation option.
• Follow the on-screen prompts to cancel; confirmation should be provided on-screen or by email.
• Note: Pro access continues until the end of the current paid period after cancellation.

Cancel via App Store or Google Play

• No verified Resumemaker-specific cancellation steps were found for App Store or Google Play in public materials.
• If you subscribed via Apple or Google, manage or cancel the subscription through your Apple ID or Google Play account settings.
• Use platform support pages if you cannot cancel from the device: Apple subscriptions, Google Play subscriptions.

What happens when you cancel

Access after cancellation

After cancelling a paid plan, Pro access remains active until the end of the current paid period.

Once the paid period ends, you will lose export and AI features but can still view your resumes in the account.

Renewal and billing

Automatic renewal stops at the end of the paid term once cancellation is processed.

If you subscribed via Apple or Google, billing and renewals are handled by those platforms and must be managed there.

Will I get a refund?

Company policy

Refunds are discretionary and handled case-by-case under Resumemaker's Terms of Service; there is no guaranteed refund policy.

The Terms limit liability and do not promise a statutory 14‑day cooling-off right in the service terms.

Practical exceptions and user reports

• Some users report being charged unexpectedly and having difficulty securing refunds.
• If you believe you were billed in error, contact support quickly and retain records (receipts, screenshots).
• If you paid via Apple or Google, you may also request a refund through those platforms' refund processes.

Resumemaker plans and pricing

Available in-app plans

Below are the App Store in-app purchase prices as converted to Euros (approx. conversion noted).

Price conversion note

Prices on the App Store (Nigeria) were converted from Naira to Euros at approx. ₦1 ≈ €0.0012 for reference.

Your consumer rights in Nigeria

General protections

Consumer protection in Nigeria is enforced by the Federal Competition and Consumer Protection Commission (FCCPC).

You may report unfair business practices or seek guidance from the FCCPC on cross-border digital purchases.

Limitations and practical notes

• Resumemaker's Terms do not explicitly provide a 14‑day statutory cooling-off right in their service terms.
• Refunds are discretionary under Resumemaker's Terms and liability is limited to recent amounts paid (per the Terms).
• If you paid through Apple/Google, platform refund rules and consumer protection channels may apply.

Customer experiences

Summary of negative feedback

Many user reviews on TrustPilot describe unexpected recurring charges from what appeared to be a one-time low-cost offer.

Users report difficulty cancelling, removing card details, and obtaining refunds in some cases.

Summary of positive or neutral feedback

No genuinely positive TrustPilot reviews were verified in the data provided; most public feedback in that source was negative.

Some users who successfully cancel before renewal report straightforward access until the period end.

Documentation checklist

What to collect before contacting support

• Account email and username used with Resumemaker.
• Payment receipts, bank or card statements showing the charge.
• Subscription confirmation emails or screenshots of billing in the app/web.
• Any correspondence with Resumemaker or platform support (dates and content).

Where to have these documents

• Keep digital copies (screenshots, PDFs) and a backup in email or cloud storage.
• If disputing a charge, prepare a short timeline of events to present to your bank or platform support.

Common mistakes

Assuming one-time charge is not a subscription

Example: Users report paying a small initial fee (e.g., ₦1 / €0.0012 equivalent) that later becomes a recurring subscription.

Always check the subscription details at the point of purchase and your platform's recurring billing settings.

Not checking where the subscription is billed

Example: Subscribing via the mobile app but trying to cancel on the web may not stop platform billing; verify whether Apple/Google or Resumemaker processed the payment.

Check your bank statement and the app store subscriptions list before contacting support.

Comparative recap

Quick feature comparison

Key takeaways

• Identify where you subscribed (web vs app store) before attempting cancellation.
• Collect documentation and act quickly if you believe an improper charge occurred.

After cancelling

What to check immediately after cancellation

• Confirm cancellation email or on-screen confirmation and keep a copy.
• Verify that the subscription no longer shows as active in your Resumemaker account or app store subscription list.

Useful links and next steps

• Resumemaker Help Center - check account/subscription pages for steps (searchable via the site).
• Apple subscription support: Manage Apple subscriptions.
• Google Play support: Manage Google Play subscriptions.
• Nigerian consumer authority: FCCPC for reporting unfair practices.

Address

Company address on file

Individual Software Inc.

3049 Independence Drive, Suite E, Livermore, CA 94551

Practical note

The company has listed two different addresses on official pages. Confirm the current address before sending formal correspondence.

If you need to escalate a dispute, include full documentation and consider contacting your payment provider and the relevant consumer protection agency first.