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Cancel SMART CLEANER
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Cancellation service #1 in Nigeria
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I hereby notify you of my decision to terminate the contract relating to the Smart Cleaner service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Smart Cleaner: Easy Method
What is Smart Cleaner
Overview
Smart Cleaner is a mobile app that offers tools to free up storage, optimize device performance and provide premium subscription features such as VIP plans and pro security options.
The app is distributed on multiple channels (App Store, Google Play) and also offers purchases via its web/in-app webpages depending on the offer and region.
Service scope
Features vary by plan and include weekly, monthly, yearly and lifetime subscriptions with different storage and cleaning tools.
Subscription management and refund rules depend on the platform used to buy the subscription (Apple, Google, or the app's web purchase flow).
How to cancel Smart Cleaner
Cancel via App Store (iOS)
- Open Settings on your iPhone or iPad and tap your name, then tap Subscriptions.
- Find Smart Cleaner and turn off Auto-Renew at least 24 hours before the end of the current period.
- Note: You cannot cancel an active subscription mid-period to get a partial refund; removing the app does not cancel the subscription.
Cancel web or in-app webpage purchases
- If you purchased through the app's web page, you cannot manage that subscription via the App Store.
- Open the Smart Cleaner app and use the in-app support chat or submit the support form to request cancellation at least 24 hours before a trial ends to avoid charges.
Cancel via Google Play
- Verified terms did not specify a detailed Google Play cancellation flow for Smart Cleaner.
- As a general step, check Google Play > Menu > Subscriptions, locate Smart Cleaner and Cancel; if unclear, contact Smart Cleaner support and Google Play support for confirmation.
What happens when you cancel
Access and service period
After cancellation you typically retain access to paid features until the end of your current billing period.
Cancellations usually prevent the subscription from auto-renewing at the next billing cycle.
Renewal and billing
Auto-renew must be turned off before the renewal cutoff (at least 24 hours before period end for App Store and web trial situations).
Failure to cancel before the deadline commonly results in the next billing charge being applied by the platform.
Data and account
Cancelling a subscription does not necessarily delete your account or on-device data; check the app settings or contact support to remove stored data.
If you want account deletion after cancellation, request it explicitly through the app’s support channels.
Will I get a refund?
Platform-based refund rules
Refunds are governed by the platform you used to buy the subscription. There is no automatic 14‑day statutory refund in the app’s terms.
Apple and Google have their own refund policies; Apple may refund to the maximum extent permitted by applicable law if the app hasn’t met expectations.
Typical eligibility and timing
- Refunds often depend on timing and circumstances; short windows (about 24 - 48 hours) are commonly involved.
- Cancellation alone does not guarantee a refund; you must request one explicitly from the platform or developer.
How to request a refund
- For App Store purchases: use Report a Problem at reportaproblem.apple.com or contact Apple Support.
- For Google Play purchases: request via Google Play order history or Google Play Help.
- If purchased via the app web page, contact Smart Cleaner support through the in-app chat or support form and include proof of purchase.
Smart Cleaner plans and pricing
Pricing table
| Plan | Price (NGN ≈ EUR) | Period | Features |
|---|---|---|---|
| Weekly | ₦5,900.00 ≈ €3.54 | Weekly | Basic weekly subscription: Free Up Space (Codex Studios) |
| Monthly | ₦5,700.00 ≈ €3.42 | Monthly | Smart Cleaner Monthly |
| Annual Premium Discount | ₦59,900.00 ≈ €35.94 | Yearly | YearlyPro (Special discount) |
| Yearly Premium (Standard) | ₦69,900.00 ≈ €41.94 | Yearly | YearlyPro (standard) |
| Weekly VIP (3-day free trial) | ₦14,900.00 ≈ €8.94 | Weekly | Smart Clean: Phone Cleaner - Weekly VIP (3-day trial) |
| Monthly VIP | ₦14,900.00 ≈ €8.94 | Monthly | Smart Clean: Phone Cleaner - Monthly VIP |
| Yearly VIP | ₦69,900.00 ≈ €41.94 | Yearly | Smart Clean: Phone Cleaner - Yearly VIP |
| Lifetime VIP (one-time) | ₦69,900.00 ≈ €41.94 | One-time | Smart Clean: Phone Cleaner - Lifetime VIP one-time payment |
| Smart Cleaner Premium 1 Week | ₦14,900.00 ≈ €8.94 | Weekly | Pro Security: 1 Week |
| Smart Cleaner Premium 1 Year | ₦59,900.00 ≈ €35.94 | Yearly | Pro Security: 1 Year |
Pricing notes
Prices are shown in Nigerian Naira with approximate Euro equivalents converted using an example exchange rate (March 2025 average).
Actual local charges and VAT may vary by platform, country and payment method.
Your consumer rights in Nigeria
Legal protections
Nigeria’s Federal Competition and Consumer Protection Act (FCCPA) provides consumer rights to fair treatment, accurate information and redress for defective or misrepresented goods and services.
These rights apply to digital goods and services insofar as misrepresentation or unfair practices can be shown.
Practical effect for app purchases
- There is no automatic statutory 14‑day cooling-off period specified in Smart Cleaner’s terms; refunds depend on platform policy and the developer’s response.
- Consumers should document purchases and request redress promptly if charged unexpectedly or misled about trials.
How to seek redress in Nigeria
Start with the app developer’s support channels and the platform (Apple/Google). If unresolved, you may contact local consumer protection authorities or seek legal advice.
Keep records of communications, receipts and screenshots to support any complaint to regulators or platforms.
Customer experiences
Reported problems
Users have reported unexpected recurring charges after free trials or sign-ups and difficulty confirming effective cancellation.
Some complaints highlight unclear trial auto-conversion and hidden recurring billing elements in the flow.
Positive or neutral feedback
There are fewer verified positive reviews in the provided data; some users subscribe and find the cleaning features useful while others focus on billing issues.
Because experiences vary by purchase channel and user awareness, careful attention to trial terms and renewal dates helps prevent surprises.
Documentation checklist
Essential purchase records
- Receipt or order confirmation (Apple/Google order ID or developer receipt).
- Date and time of purchase and trial start/end dates.
- Payment method details (last four digits of card, Apple ID or Google account email).
Support and communication records
- Screenshot of subscription page or trial terms.
- Copies of messages sent to in-app support chat or support form submissions.
- Any response from developer or platform support and ticket/reference numbers.
Common mistakes
Assuming deleting the app cancels subscription
Many users mistakenly delete the app believing the subscription is cancelled. Removing the app does not stop auto-renewals on platform-managed subscriptions.
Always cancel the subscription through the App Store, Google Play, or the app’s support process depending on how you paid.
Waiting until renewal day
Waiting until the renewal day can cause unintended charges if the platform needs processing time; follow the app’s guideline to cancel at least 24 hours before period end.
For web purchases or trials, cancelling earlier is safer and you should confirm cancellation via support chat or form.
Comparative recap
Quick comparison
| Platform | How to cancel | Refund chances |
|---|---|---|
| App Store (iOS) | Turn off Auto-Renew in Apple ID Subscriptions at least 24 hours before period end; removing app does not cancel. | Depends on Apple policy; possible where allowed by applicable law. |
| Web (in-app webpage purchase) | Cancel via the app’s in-app support chat or support form; cannot be managed via App Store. | Request refund via developer; must ask at least 24 hours before trial ends to avoid charges. |
| Google Play | Not explicitly detailed in verified terms; check Google Play Subscriptions or contact support and developer. | Varies by Google Play policy and circumstances; not guaranteed by cancellation alone. |
Takeaway
Cancellation steps and refund chances vary by platform - act early, keep proof, and use platform support if the developer cannot resolve the issue.
Document everything to improve the chance of a quick resolution.
After cancelling
Next steps
- Confirm cancellation in your platform subscription settings and keep a screenshot of the confirmation.
- Monitor your bank or card statement for any unexpected charges and compare to your subscription end date.
Useful links and contacts
- Apple subscriptions and refunds: Apple Subscriptions Help
- Report Apple App Store purchases: reportaproblem.apple.com
- Google Play subscriptions help: Google Play Subscriptions
- Contact Smart Cleaner support: use the app’s in-app chat or support form (open the app and choose Help/Support).
Address
Developer address
Smart Cleaner (developer contact): 1 E Liberty St Suite 600, Reno, NV 89501.
If you need postal or formal complaints, include purchase documentation and a clear timeline when contacting the developer or regulator.