Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Tally Prime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Tally Prime: Easy Method
What is Tally Prime
Overview
Tally Prime is an accounting and business management software designed for small and medium enterprises. It provides modules for accounting, inventory, taxation, payroll, and reporting.
Purpose and use cases
Organisations use Tally Prime to manage day-to-day finance, statutory compliance and stock control. It is commonly delivered via licences sold through local partners or resellers in Nigeria.
How to cancel Tally Prime
Prepare before you start
Check your licence type, renewal date and the reseller or partner who sold the licence. Locate your invoice, serial number and contract or purchase agreement.
Step-by-step cancellation actions
- 1. Contact the reseller or partner who issued your licence; discuss your intention to cancel and ask about required steps.
- 2. If purchased directly from Tally Solutions, contact Tally support or your account manager and request cancellation instructions.
- 3. Submit a written cancellation request (email is acceptable) that includes company name, licence key/serial number, purchase date and reason for cancellation.
- 4. Follow any deactivation steps provided by the vendor, such as returning licence files or confirming deactivation in Tally Prime.
- 5. Ask for written confirmation of cancellation and any information about data retention, final invoices or refunds.
What happens when you cancel
Access and functionality
After cancellation, access typically depends on licence type and vendor policy. Your software may be deactivated, restricted to read-only mode, or continue until the paid term expires.
Renewals and data
Automatic renewals may stop if you cancel before renewal; verify this in your contract. Your accounting data remains on your servers or computers unless you request deletion.
Will I get a refund?
Standard policy guidance
Refunds depend on the reseller or Tally Solutions' terms and the licence agreement. Many software licences are non-refundable after activation unless otherwise stated.
Exceptions and steps to request a refund
- If you believe you qualify for a refund (e.g., duplicate purchase, billing error), contact the reseller or Tally support immediately.
- Provide purchase documentation, bank statements and the written cancellation request to support your claim.
- If the reseller refuses and you believe the decision is unfair, you can seek guidance from the Federal Competition and Consumer Protection Commission (FCCPC).
Tally Prime plans and pricing
Pricing availability
No publicly available websites or app-store listings provide exact Tally Prime pricing in euros for Nigeria (2024/2025). International pricing is usually listed in AED or USD.
How to get a quote
Contact a Tally Solutions reseller or partner in Nigeria for a formal quote and details on licences, support and implementation costs.
| Plan | Price (EUR) | Notes |
|---|---|---|
| Tally Prime Single User | Varies | Contact local reseller for quote |
| Tally Prime Multi-User / Server | Varies | Depends on user count and support package |
| Annual Maintenance / Support | Varies | Optional, quoted by reseller |
Your consumer rights in Nigeria
Key legal protections
In Nigeria, the Federal Competition and Consumer Protection Commission (FCCPC) enforces consumer protection rules under the Federal Competition and Consumer Protection Act 2018.
Relevant data and contract protections
The Nigeria Data Protection Regulation (NDPR) governs how personal data is processed and stored. Contracts and terms of service govern licence status and refunds.
Customer experiences
Positive feedback
Many Nigerian businesses report Tally Prime is robust for accounting and inventory, with strong reporting features suitable for SMEs.
Common criticisms
Some users cite challenges with pricing transparency and the need for local reseller support for setup and tax configuration. Support responsiveness can vary by partner.
Documentation checklist
Essential documents to collect
- Purchase invoice or receipt showing date, amount and reseller details
- Licence key / serial number and installation details
- Signed contract or terms of service
Support and communication records
- Emails or written cancellation requests
- Support tickets or chat transcripts with reseller or Tally support
- Bank statements or proof of payment for refund claims
Common mistakes
Not checking the contract
Users sometimes cancel without reading the licence agreement and discover automatic renewal clauses or non-refundable terms later. Always confirm contract conditions before action.
Poor record keeping
Failing to save invoices, serial numbers or written communications makes cancellation and refund claims difficult. Keep clear copies of all transactions and messages.
Comparative recap
At-a-glance comparison
The table below summarises how Tally Prime compares with other accounting solutions commonly used in Nigeria.
| Product | Strengths | Typical pricing | Local support |
|---|---|---|---|
| Tally Prime | Strong accounting and inventory, well-suited for SMEs | Varies - contact reseller | Available via local partners and resellers |
| QuickBooks | Cloud-based, easy onboarding, strong integrations | Subscription-based - varies | Local accounting firms and online support |
| Sage | Comprehensive accounting and payroll features | Varies by product and user count | Local partners and resellers in Nigeria |
After cancelling
Data and backup steps
Before deactivation, export and back up all company data, reports and statutory filings. Keep copies in secure storage to meet compliance needs.
Useful next steps and links
- Tally Solutions - official site
- Federal Competition and Consumer Protection Commission (FCCPC)
- National Information Technology Development Agency (NDPR resources)
Address
Official notes
No explicit official postal address for Tally Prime cancellation requests in Nigeria was found in public records. Use reseller contact details when available.
Local partner address (alternative)
27, Kusa Street, Shomolu, Lagos, Nigeria
This address belongs to a local partner (Tally Solutions Pro) and may serve as an alternative contact point. Confirm with your reseller before sending original documents.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.