Cancel Vidiq: Easy Method

What is Vidiq

Service overview

Vidiq is a YouTube growth and analytics tool that offers keyword research, video analytics, title and thumbnail optimization, and other features to help creators grow channels.

The service is available via the web and as mobile apps distributed through the Apple App Store and Google Play Store.

How it is commonly used

Creators use Vidiq to research topics, track performance, and optimise uploads for better reach and engagement.

Subscriptions can be purchased on the web (card or PayPal) or in-app on iOS and Android, which affects how you cancel or request refunds.

How to cancel Vidiq

Cancel on the web (credit/debit card or PayPal)

• Log into the Vidiq web app.
• Go to Account Settings → Manage Plan.
• Click "Cancel Subscription" and follow the downgrade wizard.
• Paid features remain active until the end of your current billing cycle.

Cancel via mobile stores (iOS and Android)

• If subscribed through the Apple App Store, cancel directly in the App Store on your iOS device.
• If subscribed through Google Play, cancel through the Play Store; the Vidiq web portal will direct you to manage it there.
• In-app purchases cannot be cancelled from the Vidiq web interface; use the store where you bought the subscription.

What happens when you cancel

Access after cancellation

After cancelling, your paid access continues until the end of the current billing period.

Your features simply downgrade at the cycle end; you retain access to free features unless you delete your account.

Renewal and account data

Auto-renewal stops once cancellation is processed for the current subscription period.

Your account data, channel connections, and history typically remain unless you request deletion through support or account settings.

Will I get a refund?

Standard refund policy

Vidiq does not offer refunds or credits for unused days in an existing subscription as a standard policy.

There is no general 14‑day refund right in Vidiq's public policy; refunds are not part of their standard offering.

Exceptions and how to request

• Exceptions are rare and handled case-by-case through Vidiq support.
• If you purchased via the App Store or Play Store, request refunds through those platforms because Vidiq cannot control in-app purchases or refunds.
• Support articles: How to cancel and refund explanation.

Vidiq plans and pricing

Pricing table

Notes on pricing

Prices listed are from the Nigeria App Store (iOS) and include an approximate euro conversion for context.

Exact amounts may vary with store taxes, exchange rates, and platform fees.

Your consumer rights in Nigeria

Local expectations and transparency

Nigerian consumer protection norms expect digital services to clearly state cancellation and refund policies.

Vidiq's no‑refund policy for unused days may conflict with local fairness expectations depending on enforcement.

Platform purchases and rights

• If you bought the subscription via Apple App Store or Google Play, refunds should be sought through those platforms.
• Nigerian consumers do not automatically receive EU‑style 14‑day cooling‑off rights unless offered by the seller.
• Keep receipts and store purchase records if you wish to raise disputes with platform support or local consumer authorities.

Customer experiences

Positive feedback

Many users praise Vidiq's customer support for being responsive and helpful in resolving issues.

Users also highlight Vidiq tools for keyword research, analytics, and optimisation as useful for channel growth.

Negative feedback

Some customers report confusion when cancellation redirects from the web to the App Store or Play Store.

Other complaints include unexpected auto‑renewals without clear notice and denials of refund requests in many cases.

Documentation checklist

Essential items to gather

• Account email and username used with Vidiq.
• Receipt or confirmation of purchase (from Vidiq, Apple App Store, or Google Play).
• Subscription ID or order number if available.

Support materials

• Screenshots showing active subscription, billing date, or cancelled status.
• Bank or PayPal statement line showing the charge if purchased via web.
• Any correspondence with Vidiq support or app store support related to the subscription.

Common mistakes

Attempting to cancel in the wrong place

Many users try to cancel a mobile purchase on the Vidiq web app when the subscription was bought in‑app. This does not cancel App Store or Play Store subscriptions.

Expecting automatic refunds

Expecting a prorated refund after cancelling is a common mistake; Vidiq’s publicly stated policy is no refunds for unused days.

For in‑app purchases, users often overlook that platform refund processes (Apple/Google) are separate and must be used.

Comparative recap

Quick comparison table

After cancelling

What to do next

• Keep screenshots and receipts showing cancellation and billing dates.
• Check that auto‑renew is turned off in the relevant platform (web account, App Store, or Play Store).
• Export any analytics or data you want to keep from the Vidiq dashboard before downgrade if needed.

Help and support links

• Vidiq: How to cancel my paid vidIQ subscription
• Vidiq: Why was I charged without notification?
• For App Store refunds use Apple support in your device; for Google Play refunds use Play Store support.

Address

Primary business address

548 Market Street, Suite 70172, San Francisco, CA 94104, United States.

Notes on contacting

Use official support channels linked above for subscription and billing issues rather than the postal address for faster resolution.

Keep records of all communications if you need to escalate within platform support or local consumer protection bodies.