Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Vpn Unlimited service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Vpn Unlimited: Step-by-Step Guide
What is Vpn Unlimited
Overview
Vpn Unlimited is a virtual private network service offered by KeepSolid that provides encrypted internet connections, server locations, and privacy features for users in Nigeria and worldwide.
Primary uses
It is commonly used to protect public Wi‑Fi sessions, access region‑restricted content, and mask IP addresses. The service is available through apps, in‑app purchases, and direct website subscriptions.
How to cancel Vpn Unlimited
Cancel via Apple App Store (iPhone/iPad)
- Open Settings on your iPhone/iPad → tap your profile → Subscriptions → tap Vpn Unlimited → Cancel Subscription.
- Or open the App Store app → tap your profile → Subscriptions → select Vpn Unlimited → Cancel.
- For details see Vpn Unlimited Apple cancellation guide.
Cancel via Google Play Store (Android)
- Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → select Vpn Unlimited → Cancel Subscription.
- Or on PC visit play.google.com → My Subscriptions → select Vpn Unlimited → Manage → Cancel.
- Confirm cancellation and keep any confirmation emails or screenshots for your records.
Cancel via KeepSolid / Website
- Log in to your KeepSolid account at my.keepsolid.com/account.
- Go to Subscriptions or Manage section and turn off auto‑renewal or cancel the subscription from there.
- If unsure, contact KeepSolid support via the account portal for step‑by‑step help.
Important note
- Deleting the Vpn Unlimited app does NOT cancel a subscription. You must cancel through the store or KeepSolid account used for the purchase.
What happens when you cancel
Access and service
After cancellation your access depends on the billing period: you typically retain service until the current prepaid period ends.
Auto‑renewal and billing
Cancelling stops future auto‑renewals. No further payments will be taken after the current subscription period expires.
Account and data
Your account and settings usually remain available unless you request account deletion. Personal data handling follows KeepSolid’s policies.
Will I get a refund?
Standard refund policy
KeepSolid (Vpn Unlimited) officially provides a 7‑day money‑back guarantee for new subscriptions and the first recurring payment only, per the End User Agreement.
Exceptions and sources
- Some third‑party sources mention 30 days, but the official EUA states 7 days; the EUA is authoritative.
- Refunds for renewals after the first recurring payment are generally not available.
How to request a refund
- Requests must be made through the payment platform used: Apple In‑App (Apple), Google Play (Google), Amazon, Microsoft, or via the payment processor used on the website.
- Keep proof of purchase, request within 7 days of the subscription date, and follow the platform’s refund process.
Vpn Unlimited plans and pricing
Pricing overview
Prices vary by purchase method (App Store, Google Play, or official website) and by local App Store rates in Nigeria.
Key pricing notes
Listed prices below use the provided EUR conversions and include the lifetime option sold on the official site.
| Plan | Price (EUR) | Period | Features |
|---|---|---|---|
| iOS App Store - Weekly (Nigeria) | €4.94 | Weekly | Auto‑renewable via in‑app purchase |
| iOS App Store - Monthly (Nigeria) | €12.44 | Monthly | Auto‑renewable via in‑app purchase |
| iOS App Store - Yearly (Nigeria) | €43.69 | Annual | Auto‑renewable via in‑app purchase |
| Official Website - Monthly (Global USD) | €9.29 | Monthly | Standard VPN Unlimited, billed monthly |
| Official Website - Annual (Global USD) | €55.79 | Annual | Standard VPN Unlimited, billed yearly (~€4.65/month) |
| Official Website - Lifetime (Global USD) | €185.99 | Lifetime | One‑time payment for lifetime access |
Your consumer rights in Nigeria
Legality of VPNs
Using a VPN in Nigeria is legal. There are no laws banning VPN services for lawful activities.
Limits and illegal use
Illegal activities conducted with a VPN remain punishable under Nigeria’s Cybercrimes Act and other applicable laws.
Consumer protections
- Consumers are advised to cancel before auto‑renewal and to request refunds within the 7‑day window where applicable.
- General contract and consumer protection laws apply; keep records of communications and receipts.
Customer experiences
Positive feedback
Many users on TrustPilot praise Vpn Unlimited for reliability, ease of use, and a helpful, responsive support team.
Long‑time customers report satisfactory resolutions to account or technical issues after contacting support.
Negative feedback
Some Sitejabber reviews note connection issues on Windows and describe customer service as slow or inflexible in certain cases.
Other users report speed problems and say some free VPNs felt faster in specific tests.
Documentation checklist
Essential items to have ready
- Order or receipt email showing the subscription date and payment method.
- Account email used to register with KeepSolid or the app store account ID.
- Platform of purchase (Apple, Google Play, KeepSolid website, Amazon, Microsoft).
- Screenshots of subscription status, auto‑renewal settings, or billing statements.
Helpful extras
- Subscription ID or invoice number if available.
- Device model and OS version when describing technical issues to support.
- Copies of any support chats or emails regarding cancellation or refunds.
Common mistakes
Assuming app deletion cancels subscription
Many users delete the Vpn Unlimited app expecting subscription cancellation. This does not stop billing.
Always cancel through the App Store, Google Play, or KeepSolid account used to pay.
Missing the refund window
Waiting longer than 7 days to request a refund is a common error. The official EUA limits refunds to the 7‑day period.
If you want a refund, act quickly and follow the payment platform’s process.
Contacting the wrong support channel
Contacting KeepSolid support when the purchase was made through Apple or Google can delay refunds. Platforms often require you to request refunds through their systems.
Identify the payment method first, then approach the correct resolver (Apple, Google, or KeepSolid).
Comparative recap
Quick comparison
The table below compares cancellation methods, refund windows, and important notes for quick reference when cancelling Vpn Unlimited.
| Method | How to cancel | Refund eligibility | Notes |
|---|---|---|---|
| Apple App Store | Cancel via iPhone/iPad Settings → Subscriptions or App Store → Subscriptions. | Refunds via Apple; request within 7 days per KeepSolid EUA; Apple policies also apply. | Use Apple’s refund process; deleting app does not cancel. |
| Google Play Store | Cancel via Play Store app → Payments & subscriptions → Subscriptions or play.google.com. | Refunds via Google; KeepSolid allows 7‑day refund window for first payment. | Manage subscriptions on Google account; keep confirmation. |
| KeepSolid / Website | Log in to my.keepsolid.com/account → Subscriptions → Cancel or turn off auto‑renewal. | Refunds handled per EUA: 7 days for initial subscriptions; contact support for account issues. | Direct purchases may offer lifetime or annual plans; follow KeepSolid support for help. |
After cancelling
Confirm cancellation
- Keep confirmation emails or screenshots proving cancellation and the end date of service.
- Check your next billing statement to ensure no further charges are taken.
Helpful links and contacts
- Vpn Unlimited cancellation manual: https://www.vpnunlimited.com/help/manuals/how-to-cancel-securevpn-subscription
- KeepSolid End User Agreement (refund policy): https://www.keepsolid.com/eua
- General cancellation tips: https://www.joinchargeback.com/cancels/how-to-cancel-vpn-unlimited---best-vpn-proxy
Address
Primary corporate address
3220 Arlington Ave, Suite 5A, Bronx, NY 10463, USA
Support reminder
For account‑specific issues contact KeepSolid support through your account portal or the platform where you purchased the subscription.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.