Cancel Vpn Unlimited: Step-by-Step Guide

What is Vpn Unlimited

Overview

Vpn Unlimited is a virtual private network service offered by KeepSolid that provides encrypted internet connections, server locations, and privacy features for users in Nigeria and worldwide.

Primary uses

It is commonly used to protect public Wi‑Fi sessions, access region‑restricted content, and mask IP addresses. The service is available through apps, in‑app purchases, and direct website subscriptions.

How to cancel Vpn Unlimited

Cancel via Apple App Store (iPhone/iPad)

• Open Settings on your iPhone/iPad → tap your profile → Subscriptions → tap Vpn Unlimited → Cancel Subscription.
• Or open the App Store app → tap your profile → Subscriptions → select Vpn Unlimited → Cancel.
• For details see Vpn Unlimited Apple cancellation guide.

Cancel via Google Play Store (Android)

• Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → select Vpn Unlimited → Cancel Subscription.
• Or on PC visit play.google.com → My Subscriptions → select Vpn Unlimited → Manage → Cancel.
• Confirm cancellation and keep any confirmation emails or screenshots for your records.

Cancel via KeepSolid / Website

• Log in to your KeepSolid account at my.keepsolid.com/account.
• Go to Subscriptions or Manage section and turn off auto‑renewal or cancel the subscription from there.
• If unsure, contact KeepSolid support via the account portal for step‑by‑step help.

Important note

• Deleting the Vpn Unlimited app does NOT cancel a subscription. You must cancel through the store or KeepSolid account used for the purchase.

What happens when you cancel

Access and service

After cancellation your access depends on the billing period: you typically retain service until the current prepaid period ends.

Auto‑renewal and billing

Cancelling stops future auto‑renewals. No further payments will be taken after the current subscription period expires.

Account and data

Your account and settings usually remain available unless you request account deletion. Personal data handling follows KeepSolid’s policies.

Will I get a refund?

Standard refund policy

KeepSolid (Vpn Unlimited) officially provides a 7‑day money‑back guarantee for new subscriptions and the first recurring payment only, per the End User Agreement.

Exceptions and sources

• Some third‑party sources mention 30 days, but the official EUA states 7 days; the EUA is authoritative.
• Refunds for renewals after the first recurring payment are generally not available.

How to request a refund

• Requests must be made through the payment platform used: Apple In‑App (Apple), Google Play (Google), Amazon, Microsoft, or via the payment processor used on the website.
• Keep proof of purchase, request within 7 days of the subscription date, and follow the platform’s refund process.

Vpn Unlimited plans and pricing

Pricing overview

Prices vary by purchase method (App Store, Google Play, or official website) and by local App Store rates in Nigeria.

Key pricing notes

Listed prices below use the provided EUR conversions and include the lifetime option sold on the official site.

Your consumer rights in Nigeria

Legality of VPNs

Using a VPN in Nigeria is legal. There are no laws banning VPN services for lawful activities.

Limits and illegal use

Illegal activities conducted with a VPN remain punishable under Nigeria’s Cybercrimes Act and other applicable laws.

Consumer protections

• Consumers are advised to cancel before auto‑renewal and to request refunds within the 7‑day window where applicable.
• General contract and consumer protection laws apply; keep records of communications and receipts.

Customer experiences

Positive feedback

Many users on TrustPilot praise Vpn Unlimited for reliability, ease of use, and a helpful, responsive support team.

Long‑time customers report satisfactory resolutions to account or technical issues after contacting support.

Negative feedback

Some Sitejabber reviews note connection issues on Windows and describe customer service as slow or inflexible in certain cases.

Other users report speed problems and say some free VPNs felt faster in specific tests.

Documentation checklist

Essential items to have ready

• Order or receipt email showing the subscription date and payment method.
• Account email used to register with KeepSolid or the app store account ID.
• Platform of purchase (Apple, Google Play, KeepSolid website, Amazon, Microsoft).
• Screenshots of subscription status, auto‑renewal settings, or billing statements.

Helpful extras

• Subscription ID or invoice number if available.
• Device model and OS version when describing technical issues to support.
• Copies of any support chats or emails regarding cancellation or refunds.

Common mistakes

Assuming app deletion cancels subscription

Many users delete the Vpn Unlimited app expecting subscription cancellation. This does not stop billing.

Always cancel through the App Store, Google Play, or KeepSolid account used to pay.

Missing the refund window

Waiting longer than 7 days to request a refund is a common error. The official EUA limits refunds to the 7‑day period.

If you want a refund, act quickly and follow the payment platform’s process.

Contacting the wrong support channel

Contacting KeepSolid support when the purchase was made through Apple or Google can delay refunds. Platforms often require you to request refunds through their systems.

Identify the payment method first, then approach the correct resolver (Apple, Google, or KeepSolid).

Comparative recap

Quick comparison

The table below compares cancellation methods, refund windows, and important notes for quick reference when cancelling Vpn Unlimited.

After cancelling

Confirm cancellation

• Keep confirmation emails or screenshots proving cancellation and the end date of service.
• Check your next billing statement to ensure no further charges are taken.

Helpful links and contacts

• Vpn Unlimited cancellation manual: https://www.vpnunlimited.com/help/manuals/how-to-cancel-securevpn-subscription
• KeepSolid End User Agreement (refund policy): https://www.keepsolid.com/eua
• General cancellation tips: https://www.joinchargeback.com/cancels/how-to-cancel-vpn-unlimited---best-vpn-proxy

Address

Primary corporate address

3220 Arlington Ave, Suite 5A, Bronx, NY 10463, USA

Support reminder

For account‑specific issues contact KeepSolid support through your account portal or the platform where you purchased the subscription.