Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Words Booster service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Words Booster: Easy Method
What is Words Booster
Brief description
Words Booster is a language-learning app that offers vocabulary practice, lessons, and a paid subscription for unlimited access to its features.
Where it is offered
The app is available on mobile platforms (App Store and Google Play) and via a web presence with support contact details online.
How to cancel Words Booster
Cancel via App Store (iOS)
- Open your iPhone or iPad Settings or the App Store app and go to your Apple ID > Subscriptions.
- Find "Words Booster" in the subscription list and choose "Cancel Subscription" at least 24 hours before the current period ends.
- Note: Deleting the app does NOT cancel the subscription; cancellation must be done in Apple’s subscription settings.
- Reference: Words Booster terms.
Cancel via Google Play
- Open the Google Play Store app, tap your profile, then Payments & subscriptions > Subscriptions.
- Select "Words Booster" and tap "Cancel subscription" at any time before the period ends.
- Confirm cancellation; you should receive confirmation from Google Play.
- Reference: Words Booster terms.
Cancel via web / email
- No documented in-app web cancellation exists; the stated mechanism is to email support to request cancellation.
- Send a clear email to support@words-booster.com with your account details and subscription request.
- Keep copies of the sent email and any replies; consider sending from the address linked to your account.
What happens when you cancel
Access after cancellation
After you cancel a subscription, you typically retain access until the end of the already-paid billing period.
Access does not usually end immediately upon cancellation unless stated otherwise by the platform.
Automatic renewal and billing
Auto-renewal stops for future periods once cancellation is processed in the correct platform account.
Users have reported cases where charges continued despite cancellation attempts; document your cancellation confirmation carefully.
Data and account retention
Canceling a subscription usually does not delete your account or app data; you may need to request deletion separately if required.
Check the app's privacy or terms pages for specific data-retention or deletion processes.
Will I get a refund?
General refund policy
There is no general in-app refund policy documented for Words Booster; refunds are handled via the platform (App Store or Google Play) or by contacting support.
Purchases made through mobile platforms typically lose the right to a 14-day withdrawal after immediate access to digital content begins.
Platform exceptions and steps
- For App Store purchases, request refunds through Apple’s report-a-problem process if eligible.
- For Google Play purchases, use Google Play’s refund request flow within their stated timeframes.
- For web purchases, email support@words-booster.com to request a refund - responses are not guaranteed.
What to include in a refund request
- Purchase receipt, date, device type, and account email.
- A clear explanation and timeline (e.g., canceled but charged afterwards).
- Any cancellation confirmation or screenshots showing subscriptions.
Words Booster plans and pricing
Available plan
The following plan is listed from available data; exact local pricing in Nigeria may vary depending on currency conversion and store fees.
Notes on pricing
The listed price is an approximate EUR equivalent derived from a USD price; local store pricing or taxes may change the final amount.
| Plan | Price | Period | Features |
|---|---|---|---|
| 6-Month Subscription (auto-renewing) | €45.99 (approx.) | 6-Month | Unlimited access to all languages and features; includes 3-day trial |
Your consumer rights in Nigeria
Disclosure and fair practice
Nigerian consumer protection principles expect clear pre-purchase disclosure of cancellation and refund terms for digital services.
Lack of transparent policies may be considered an unfair commercial practice under general consumer protection norms.
Right to accessible cancellation
Consumers are generally entitled to clear, accessible cancellation mechanisms; requiring only email contact may not meet reasonable accessibility expectations.
Maintain records of all attempts to cancel to support complaints if necessary.
Escalation and enforcement
If charges persist after reasonable cancellation attempts, you may escalate to enforcement bodies such as the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria.
Collect documentation before filing a complaint: receipts, screenshots, correspondence, and bank statements showing disputed charges.
Customer experiences
Positive feedback
Some users report positive learning outcomes and rate the app favorably on the App Store, noting it as a good way to learn English.
These reviews note usability and learning value for certain learners.
Negative feedback
Multiple users complain of being charged after cancelling or deleting the app and describe difficulties cancelling subscriptions.
Reviews mention poor or no support responses, unexpected recurring charges after a trial, and automatic renewals without clear notice.
Balanced summary
The app appears useful for learning for some users, but repeated reports of billing and cancellation issues are a significant concern.
Documenting interactions and using the platform refund channels increases your chance of resolving billing disputes.
Documentation checklist
Essential documents
- Purchase receipt or order confirmation from App Store / Google Play / web.
- Screenshot of subscription entry in App Store or Google Play showing active/renewal status.
- Emails sent to support@words-booster.com and any replies.
- Bank or card statement entries showing the charged amounts and dates.
Helpful extras
- Screenshot of the app subscription page and trial start date.
- Confirmation of cancellation from Apple or Google if received.
- Notes of dates and times of calls or support attempts if any were made.
Common mistakes
Deleting the app instead of cancelling
Deleting the app from your device does not cancel an auto-renewing subscription. Cancel in the App Store or Google Play subscription settings instead.
Assuming a trial auto-cancels
Users often assume a short trial will not auto-renew; unless you cancel explicitly, most trials convert to paid subscriptions automatically.
Not documenting cancellation attempts
Failing to keep emails, screenshots, or confirmation makes it hard to dispute continuing charges later.
Always save confirmation screens or email records and check bank statements after cancellation.
Comparative recap
Quick comparison table
| Channel | How to cancel | Refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple ID > Subscriptions (at least 24 hours before period ends) | Request via Apple’s refund processes; platform decision | Deleting app does NOT cancel; use Apple subscription settings |
| Google Play | Cancel via Google Play > Subscriptions (any time before period ends) | Request via Google Play refund flow; platform decision | Confirm cancellation in Google Play and keep confirmation |
| Web / Email | Email support@words-booster.com to request cancellation | No guaranteed refunds; handle via support or store policies | No documented self-serve cancellation on the web; response times may vary |
Recommendation
Cancel via the store where you subscribed (Apple or Google) first, and keep records of all steps.
If charges continue, escalate with the store, contact your bank, and consider filing a complaint with the FCCPC in Nigeria.
After cancelling
What to monitor
Check your bank or card statements for at least one billing cycle after cancellation to confirm no further charges occur.
Monitor your subscription list in the App Store or Google Play to ensure the status is updated to "Cancelled."
Further actions and links
- Email support: support@words-booster.com.
- Words Booster terms: wordslanguage.com/terms.
- App Store listing: Words Booster on the App Store.
- If unresolved, consider contacting your bank to dispute charges and the FCCPC for consumer complaints in Nigeria.
Address
Primary contact
Email is the only documented contact method: support@words-booster.com.
No postal address found
There is no public physical postal address listed for cancellation or support in available documentation.
If you need to escalate, use platform dispute channels (Apple/Google), your bank, or Nigerian consumer protection authorities with your documentation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.