How to Cancel YouCam Subscription | Postclic
Cancel Youcam
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Sender
Cancel
When do you want to cancel?

By validating, I declare that I have read and accepted the terms and conditions and I confirm ordering the Postclic premium promotional offer of 48h for NGN 3,322.00 with a mandatory first month at NGN 81,389.00, then subsequently NGN 81,389.00/month with no commitment.

Nigeria

Cancellation service #1 in Nigeria

Termination letter drafted by a specialized lawyer
Expéditeur
How to Cancel YouCam Subscription | Postclic
Youcam
14F, No. 98 Minquan Road, Xindian District
231 New Taipei City Taiwan
support@youcam.com
Subject: Cancellation of Youcam contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Youcam service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Youcam
14F, No. 98 Minquan Road, Xindian District
231 New Taipei City , Taiwan
support@youcam.com
REF/2025GRHS4

Cancel YouCam: Easy Method

What is YouCam

Overview

YouCam is a suite of mobile apps from Perfect Corp that provides photo and video editing, virtual makeup, and AR beauty features.

It is offered as free software with in‑app subscriptions for premium filters, tools and content on iOS, Android (Google Play) and via Perfect Corp web subscriptions.

Main features

Key features include realistic makeup filters, AR effects for videos and selfies, and a range of editing tools for skin, hair and lighting.

Different subscription tiers unlock extra content, higher export quality and advanced tools depending on the YouCam product (YouCam Perfect, YouCam Video, etc.).

How to cancel YouCam

Cancel on iOS (App Store)

  • Open iOS Settings and tap your name at the top.
  • Go to Subscriptions, select the YouCam app subscription and tap Cancel.
  • Turn off auto‑renew at least 24 hours before the subscription period ends to avoid renewal. App Store listing

Cancel on Google Play (Android)

  • Open the Google Play Store app and tap your profile icon.
  • Choose Payments & subscriptions → Subscriptions, select YouCam and tap Cancel.
  • Cancel at least 24 hours before renewal to avoid being charged for the next period. Source: cancellation guide. Guide

Cancel on the web (Perfect Corp account)

  • Sign in to your Perfect Corp account and open Subscription or Billing settings to cancel online.
  • If you cannot cancel online, submit a written cancellation request to Perfect Corp (see Address section below) and keep proof of delivery.
  • Web subscriptions stop at the end of the current billing cycle; access typically continues until that date. Source: web cancellation guidance. Instructions

What happens when you cancel

Access after cancellation

After cancellation you usually retain access to premium features until the end of the paid billing period.

Access is not typically cut immediately unless stated otherwise in specific promotional terms.

Billing and renewals

Auto‑renewal will stop for the next cycle once cancellation is confirmed; you will not be charged again after the current period ends.

For store subscriptions (Apple/Google) the store controls renewal; web subscriptions are managed by Perfect Corp.

Account and data

Your account and edited content usually remain available, but features tied to premium status will revert to free tier capabilities.

If you want account deletion, check Perfect Corp account settings or contact support and keep written proof of your request.

Will I get a refund?

App Store and Google Play purchases

Refunds for purchases made through Apple or Google must be requested from that store; Perfect Corp does not process store refunds.

Follow Apple’s or Google Play’s refund procedures and timelines; outcomes are subject to the store’s policies. Perfect Corp terms

Web purchases via Perfect Corp

  • Web refunds can be requested within 7 days of the purchase date.
  • Refunds are pro‑rata for unused time minus transaction fees; no refunds after 7 days.
  • Refund processing can take up to 60 days once approved. Full policy

YouCam plans and pricing

Current plans (Nigeria examples)

Plan Price (NGN) Price (EUR) Period Features
YouCam Video - Monthly Varies €1.57 Monthly Premium Version (iOS, Nigeria)
YouCam Video - Yearly Varies €5.74 Yearly Premium Version (iOS, Nigeria)
YouCam Perfect - Monthly ₦2,200 €1.28 Monthly YouCam Perfect Premium, Nigeria
YouCam Perfect - Monthly ₦1,800 €1.04 Monthly YouCam Perfect Premium, Nigeria
YouCam Perfect - Yearly ₦24,900 €14.44 Yearly Yearly Offer, Nigeria
YouCam Perfect - Yearly (Plus) ₦49,900 €28.94 Yearly Premium - Plus, Nigeria
YouCam Perfect - Yearly (Pro) ₦99,900 €57.94 Yearly Premium - Pro, Nigeria

Notes on prices

Prices shown were converted to EUR using an average exchange rate; actual charges depend on the store, payment method and current exchange rates.

Promotional pricing and regional variations may apply; always check the in‑app or web checkout before subscribing.

Your consumer rights in Nigeria

Refund windows and store management

If you bought through Apple or Google, refunds and subscription management are governed by those stores’ policies.

For web purchases, Perfect Corp provides a 7‑day refund window with pro‑rata refunds as described in their terms.

Record keeping and dispute options

  • Keep receipts, subscription confirmations and cancellation screenshots as evidence.
  • If you believe a charge is unauthorised or misleading, you can dispute it with your bank or card provider and keep records of all correspondence.
  • Parents should monitor minors’ use and report harmful content where appropriate under local safety practices.

Customer experiences

Positive feedback

Many users praise realistic makeup filters, a wide variety of effects and fun AR features for selfies and videos.

Some reviews call the app easy to use and effective for quick edits and creative looks. Source examples: app reviews and analysis.

Common complaints

Frequent complaints include unexpected charges after trials, difficulty obtaining refunds and slow or non‑responsive customer support.

Other reported issues are deceptive marketing of “unlimited” features, bugs, crashes and concerns about inappropriate content exposure for minors.

Documentation checklist

What to keep for cancellation

  • Subscription confirmation email or app store receipt showing date and product.
  • Screenshots of subscription settings and cancellation confirmations.
  • Transaction records or bank/card statements showing the charge.

What to keep for refunds and disputes

  • Copies of written cancellation or refund requests (email or registered mail receipt).
  • Any responses from Perfect Corp, Apple or Google and case/reference numbers.
  • Proof of delivery if you send a postal cancellation to the official address.

Common mistakes

Canceling in the wrong place

Example: attempting to cancel a Google Play subscription from the app instead of the Play Store; the store controls the subscription.

Always cancel in the same place where you purchased the subscription (App Store, Google Play, or Perfect Corp web).

Timing and missing proof

Example: cancelling less than 24 hours before renewal and still being charged; many users miss the timing window and assume cancellation is immediate.

Not saving receipts or cancellation confirmations makes refunds and disputes harder to resolve.

Comparative recap

Quick comparison

Platform How to cancel Who handles refunds Key timing / notes
App Store (iOS) Cancel via iOS Settings → your name → Subscriptions → YouCam → Cancel. Apple issues refunds (request via Apple). Turn off auto‑renew ≥24 hours before period end; unused trial is forfeited on subscribe. App Store
Google Play (Android) Open Play Store → profile → Payments & subscriptions → Subscriptions → YouCam → Cancel. Google issues refunds (request via Google Play). Cancel ≥24 hours before renewal to avoid next charge. Guide
Web (Perfect Corp) Cancel in your Perfect Corp account billing settings or send written request to Perfect Corp. Perfect Corp handles web refunds (7‑day, pro‑rata rules). Refunds only within 7 days; pro‑rata minus fees; processing may take up to 60 days. Terms

Key takeaway

Always cancel in the same ecosystem where you subscribed and keep clear proof. Store purchases require store refunds; web purchases follow Perfect Corp’s 7‑day rule.

After cancelling

Next steps

  • Save cancellation confirmation and note the end date of paid access.
  • Monitor your bank or card for any unexpected charges and contact your payment provider if required.

Useful links

Address

Official mailing address

Perfect Corp (developer of YouCam)

14F, No. 98 Minquan Road, Xindian District, New Taipei City 231, Taiwan

How to send a written cancellation request

  • Include your full name, account email, subscription product name, date of purchase and a clear statement requesting cancellation.
  • Send by registered mail or courier and keep the proof of posting/delivery; retain copies of the letter and any responses.

FAQ

To cancel your YouCam subscription on iOS, open Settings, tap your name, go to Subscriptions, select YouCam, and tap Cancel. Make sure to do this at least 24 hours before the renewal date to avoid being charged.

To cancel your YouCam subscription on Android, open the Google Play Store, tap your profile icon, select Payments & subscriptions, choose Subscriptions, find YouCam, and tap Cancel. Ensure you cancel at least 24 hours before the next billing cycle.

After cancellation, you will retain access to premium features until the end of your current billing period. Your access will not be cut off immediately unless specified in promotional terms.

Refunds depend on how you subscribed. For App Store or Google Play purchases, request refunds through those platforms. For web purchases via Perfect Corp, you can request a pro-rata refund within 7 days of purchase.

Yes, you can cancel your YouCam subscription by sending a written request to Perfect Corp. Make sure to keep proof of delivery for your records.

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.