Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Butcherbox service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel ButcherBox: Easy Method
What is ButcherBox
Service overview
ButcherBox is a subscription service that delivers meat products on a recurring schedule. Customers build and customise boxes that ship periodically.
Scope for Nigeria
ButcherBox’s published policies and pricing are focused on U.S. customers and list pricing in USD. There is no clear, official Nigeria-specific pricing or statutory 14-day cooling-off policy referenced in company materials.
How to cancel ButcherBox
Cancel via website (recommended)
- Sign in to your account on butcherbox.com.
- Go to BOX SETTINGS, then select "Delay or stop my subscription".
- Follow the on-screen prompts to stop future shipments; confirmation should display when cancellation is scheduled.
Cancel via support
- Email: support@butcherbox.com and request cancellation for the next scheduled billing date.
- Phone (U.S. support number): (855) 981-8568. Ask the agent to process cancellation effective from the next billing date.
- App store subscriptions (iOS/Android) are typically managed through Apple or Google Play subscription settings; ButcherBox does not detail store-specific steps in its Help Center.
What happens when you cancel
Effective date and billing
Cancellation takes effect from your next scheduled billing date. No fees or penalties are charged for cancelling.
If an order has already processed before you cancel, you will still be charged for that order.
Account access and data
You should retain access to your account and order history up to and after cancellation for reference and record-keeping.
For legal correspondence or queries about retained data, use the company mailing address or contact support.
Will I get a refund?
Refunds for delivery problems
ButcherBox offers refunds, replacements, or credits for items damaged in transit, late delivery, or improper carrier handling.
- Report issues within 7 days of receipt using the Help Center "Report an Issue" and include photos.
- Provide order number, delivery date, and clear photos of damaged or missing items.
Exceptions and non-eligible situations
No refunds are available for problems caused by an incorrect address provided by the customer, delivery refusal, or inability to retrieve an order that leads to thawing or spoilage.
ButcherBox does not accept general returns for perishable products; they cannot be restocked or resold.
ButcherBox plans and pricing
Pricing note
ButcherBox lists subscription plans and pricing in USD for U.S. customers. Nigeria-specific EUR or local-currency pricing is not publicly available.
If pricing is not shown for your location at checkout, the service may not be officially offered in that market.
Plans table
| Plan | Price |
|---|---|
| Basic / Custom subscription plans | Varies |
| Special offers / Promotions | Varies |
Your consumer rights in Nigeria
Local consumer protection context
ButcherBox’s publicly stated policy does not reference a 14-day statutory right to cancel for Nigeria customers. No blanket cooling-off refunds are offered by the company.
Recommended steps for Nigerian consumers
Consult the Nigerian Consumer Protection Council (CPC) for rights that may apply locally. Company policy remains the primary basis for refunds and cancellations.
For unresolved disputes, consider contacting the CPC or seeking legal advice about cross-border consumer remedies.
Customer experiences
Positive feedback
- Many customers praise high-quality meat, careful packaging, and the convenience of home delivery.
- Users report good value and favourable taste compared with local grocery options.
Negative feedback
- Common complaints include damaged packaging, punctured ice bags, and thawing during transit.
- Some customers report missing or incorrect items, slow customer support follow-up, and frustration when cancellations did not stop an already-processed shipment.
Documentation checklist
Essential items to have ready
- Order number and account email or phone on file.
- Delivery date, tracking details, and carrier information.
- Photos showing damage, thawing, or missing items (taken within 7 days).
Additional helpful items
- Payment method and last four digits of the card used.
- Any prior support ticket numbers or confirmation emails.
- Clear statement of requested resolution (refund, replacement, or credit).
Common mistakes
Missing cancellation cutoff
Customers often try to cancel after the company has already processed the next order. Cancellation applies only to future billing cycles, not already-processed orders.
Insufficient documentation for refunds
Not reporting damaged or missing items within 7 days or failing to include clear photos can make refunds or replacements difficult to obtain.
App-store subscription confusion
If you subscribed via the App Store or Google Play, cancelling only on the ButcherBox website may not stop the app-store subscription; you may need to cancel in your Apple or Google account settings as well.
Comparative recap
Quick comparison
| Topic | ButcherBox (applies to Nigeria enquiries) |
|---|---|
| How to cancel | Via account BOX SETTINGS or email/phone to support |
| Cancellation effective | From the next scheduled billing date |
| Refunds available | For damaged, late, or missing items (report within 7 days) |
| Returns accepted | No - perishable products not returnable |
| Pricing visibility for Nigeria | Varies - no public Nigeria-specific pricing; listed in USD for U.S. |
After cancelling
What to monitor
Keep the cancellation confirmation and monitor your bank or card statements for any charges after the effective date.
If an already-processed order was charged, check shipment tracking and file a dispute with support if delivery issues occur.
Helpful links and contacts
- ButcherBox main site: butcherbox.com
- Support email: support@butcherbox.com
- Support phone (U.S.): (855) 981-8568
- Report delivery issues via Help Center "Report an Issue" (use site Help Center links on butcherbox.com).
- Nigerian Consumer Protection Council: cpc.gov.ng
Address
Mailing and legal address
ButcherBox OpCo LLC
311 Arsenal Street, Watertown, MA 02472, United States
Notes on contact
Official cancellation is typically handled via account settings or support email/phone as noted above. Use the mailing address for formal legal correspondence if required.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.