Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Chefs Plate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Chefs Plate: Easy Method
What is Chefs Plate
Overview
Chefs Plate is a meal-kit delivery service that sends pre-portioned ingredients and recipes for home cooking.
The service operates on a subscription model with weekly deliveries, recipe choices, and flexible plans in markets where it is offered.
Service context
Chefs Plate handles ordering, packing, and shipping of meal kits and related boxed meals through its website and customer support channels.
Cancellation, refunds, and support follow company procedures rather than a statutory cooling-off rule in many jurisdictions.
How to cancel Chefs Plate
Web (Desktop) - step-by-step
- Log into your account at chefsplate.com.
- Click your name (top-right) and open Settings.
- Scroll to “Status”, click “Deactivate my plan”, then “Cancel anyway”.
- Choose a cancellation reason and confirm.
- Cancel before the weekly delivery cutoff: 4 days prior to delivery at 11:59 PM PST.
Live chat, Email and Phone options
- Live chat: Log into the website and use the chat (bottom-right) to request cancellation; expect identity verification and a confirmation message.
- Email: Send a cancellation request to the support email shown in your account or site contact form.
- Phone: Call customer service; a commonly reported number is (833) 608-1083.
What happens when you cancel
Access and deliveries
Cancellation prevents future deliveries but does not affect boxes already processed for shipment before the cutoff.
If you miss the cutoff, you may still be charged for the upcoming delivery even after cancelling.
Renewal and billing
Subscriptions stop renewing after a confirmed cancellation; check for a confirmation message or email as proof.
Monitor your bank or card statements for any unexpected post-cancellation charges.
Account and data
Your account details may remain on file unless you request deletion; retention policies are managed by the company.
Save confirmation screenshots or emails as evidence of cancellation and any communications.
Will I get a refund?
General refund policy
There is no automatic statutory 14-day right of withdrawal for meal-kit subscriptions in this context.
Refunds are not generally given for a change of mind; they depend on the company’s policies and specific circumstances.
Exceptions and defective items
- If you receive defective, wrong, or undelivered items, a full refund (including delivery charges) may be issued.
- Refunds for defective items are typically processed once the issue is confirmed; reports indicate a timeframe of around 30 days in some cases.
- Document the issue with photos and order details to support a refund request.
How to request a refund
- Contact support via live chat or the website contact form and provide order number, photos, and description.
- If email is used, include all evidence and request written confirmation of the refund decision.
- If the company does not refund, consider contacting your card issuer or bank to dispute unauthorized charges.
Chefs Plate plans and pricing
Overview of available plans
Below are publicly documented plan prices for Chefs Plate’s Canadian service (USD values as published).
No Nigeria-specific pricing was found; see notes after the table.
| Plan | Price | Period | Features |
|---|---|---|---|
| 2-Person Plan | $9.99 per serving (2 or 3 recipes/week); $9.49 (4 recipes/week); $8.99 (5 recipes/week) | Per serving, per week | 2 people; variable number of recipes/week |
| 4-Person Plan | $9.99 per serving (2 recipes/week); $8.99 per serving (3 - 5 recipes/week) | Per serving, per week | 4 people; variable number of recipes/week |
| Shipping | $9.99 per weekly delivery | Per delivery | Flat shipping fee |
Pricing notes
No Nigeria-specific pricing in EUR or NGN was available in the source data.
Pricing above is based on Chefs Plate’s Canadian USD-based service as publicly documented.
Your consumer rights in Nigeria
Cooling-off and cancellation rights
There is no statutory Nigerian “14-day cooling-off” period applying specifically to meal-kit subscriptions found in the source data.
Cancellations must follow the company’s stated procedure and meet any cutoff times to avoid charges.
Refund and defect rights
Refund rights in Nigeria depend largely on the provider’s policy; typical grounds for a refund are defective, damaged, or undelivered goods.
Keep photographic evidence and order records to support any claim for compensation or refund.
Bank disputes and escalation
If Chefs Plate does not resolve a valid refund claim, contact your card issuer or bank to dispute unauthorized charges and provide your cancellation evidence.
Consider filing a formal complaint with local consumer protection agencies if needed and keep all correspondence.
Customer experiences
Positive feedback
- Users report easy recipes, good variety, tasty meals, and convenient delivery that saves time on meal planning.
- Some customers find the service cost-effective when discounts apply and report improved experience on repeat orders.
Negative feedback
- Reports of recurring difficulties cancelling subscriptions and instances of billing after cancellation.
- Quality issues reported include rotten, damaged, or missing ingredients and packaging problems.
Practical takeaway
Overall, experiences vary: many users are satisfied with meal quality and convenience, while others report service, billing, or refund problems.
Document interactions and confirmations to reduce the risk of unresolved issues.
Documentation checklist
Essential cancellation evidence
- Screenshot of the cancellation confirmation page or Settings showing deactivation.
- Confirmation email or chat transcript with date and time.
- Order number(s) and delivery date(s) related to your cancellation.
Evidence for refunds or disputes
- Photos of defective, damaged, or incorrect items and packaging.
- Bank or card statements showing charges you dispute.
- Copies of all communications with customer service (live chat logs, emails).
Common mistakes
Missing the cutoff
Many users are charged because they cancelled after the weekly cutoff (4 days before delivery at 11:59 PM PST).
Always check and act before the stated cutoff to prevent a billed shipment.
No confirmation saved
Relying on an oral assurance or failing to save a cancellation confirmation often leads to difficulties disputing later charges.
Save screenshots, emails, and chat transcripts immediately after cancelling.
Confusing pause with cancel
Pausing a subscription is not the same as cancelling; verify the action you selected in your account Settings.
If unsure, confirm in writing that your plan is deactivated and no further charges will occur.
Comparative recap
Summary table of cancellation methods
| Method | Speed | Ease | Evidence | Notes |
|---|---|---|---|---|
| Web (Desktop) | Immediate | High | On-screen confirmation, email | Must cancel before 4-day cutoff (11:59 PM PST) |
| Live Chat | Fast | Medium | Chat transcript | May require identity verification; ask for confirmation |
| Slow | Easy | Email reply | Keep sent message and any reply; follow up if no response | |
| Phone | Fast | Medium | Call notes, follow-up email | Ask for written confirmation and note agent details |
How to choose a method
Use the website to cancel for fastest confirmation and clear evidence of the action.
Use live chat for immediate assistance if you have trouble with the website; use email or phone if you prefer written records or need escalation.
After cancelling
Confirm and monitor
Check for a confirmation email or screenshot the confirmation screen right away and save it.
Monitor your card or bank statement for charges after cancellation and note any discrepancies.
Follow-up steps
- If you receive a defective or incorrect box, report it with photos and request a refund through the site or chat.
- If a refund is not issued, contact your bank or card issuer to dispute the charge with your documentation.
Useful links
Visit the Chefs Plate website for account access and live chat: Chefs Plate website.
Use your account Settings to manage cancellations and view any confirmation messages.
Address
Company headquarters
Chef’s Plate Inc.
110 Spadina Avenue, Unit 201, Toronto, Ontario M5V 2K4, Canada
Mailing tips
If sending written requests or complaints, include your account name, order number, and preferred contact details.
Keep copies of anything you send and request a delivery receipt when mailing documents.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.