Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Emeals service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Emeals: Complete Guide
What is Emeals
Overview
Emeals is a subscription meal‑planning service that provides weekly recipes, shopping lists, and plan options (breakfast, lunch, dinner or bundles).
The service integrates with grocery retailers and mobile apps to simplify meal planning and shopping for subscribers.
How it is commonly used
Subscribers receive weekly meal plans and can add grocery integrations to auto‑fill shopping lists.
Plans are sold as recurring subscriptions (monthly, 3‑month, or annual) and may include free trial periods for new users.
How to cancel Emeals
Cancel online (recommended)
- Sign in to the Emeals Member Area on the web.
- Go to Account Settings or Subscription settings and follow the cancellation option.
- Make sure you cancel at least 48 hours before the renewal date to prevent automatic renewal.
- Official guidance: Emeals cancellation support.
Cancel via Apple App Store or other third parties
- If you subscribed through Apple, manage and cancel the subscription in your Apple ID subscriptions settings.
- Refunds and cancellations for third‑party purchases are handled by that third party and follow their terms.
- See Emeals Terms for reference: Emeals Terms of Use.
Cancel by phone
- Call Emeals customer support: (800) 372‑4811 or (855) 328‑2674 to request cancellation.
- Note that deleting the app does not cancel your subscription; you must cancel through account settings, Apple, or phone.
- Third‑party guidance noting phone option: Cancel via phone (guide).
What happens when you cancel
Access after cancellation
If you cancel before renewal, you keep access until the end of your current billing period.
Content and saved settings typically remain accessible during that paid period unless otherwise stated.
Renewal and timing
Emeals requires cancellation at least 48 hours before the renewal date to stop automatic renewal.
Missing that window can result in another billing cycle being charged automatically.
Data and account
Canceling a subscription does not always delete your account or data automatically; check account settings to request deletion if needed.
For account deletion requests, consult Emeals support documentation: Account deletion help.
Will I get a refund?
Free trial rules
New users are typically offered a 14‑day free trial which can be cancelled without payment obligation if ended before the trial expires.
Cancel within the trial period to avoid being charged when the trial ends.
Post‑trial and paid subscriptions
Payments already made after the trial are generally non‑refundable according to Emeals’ terms.
If you cancel after the trial or renewal has occurred, refunds are usually not provided.
Third‑party purchases and refunds
Subscriptions purchased via Apple App Store or other third parties follow that third party’s refund policy, not Emeals’.
For Apple purchases, request refunds or cancellations through Apple Support as required by Apple’s terms: Terms of Use.
Emeals plans and pricing
Overview of available plans
Below are representative plans and approximate prices converted to EUR (source pricing was in USD; conversions are approximate).
Prices and availability can vary; no Nigeria‑specific official EUR prices were found.
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| Dinner - 12 months | €55.19 (approx.) | Annual | Weekly dinner meal plans |
| Dinner - 3 months | €33.11 (approx.) | 3‑Month | Weekly dinner meal plans |
| Breakfast Add‑On - 12 months | €27.59 (approx.) | Annual | Breakfast plan added to Dinner |
| Breakfast Add‑On - 3 months | €8.27 (approx.) | 3‑Month | Breakfast plan added to Dinner |
| Lunch Add‑On - 12 months | €36.79 (approx.) | Annual | Lunch plan added to Dinner |
| Lunch Add‑On - 3 months | €9.19 (approx.) | 3‑Month | Lunch plan added to Dinner |
| All‑Day Plan Bundle - 12 months | €91.98 (approx.) | Annual | Breakfast, Lunch, and Dinner |
| All‑Day Plan Bundle - 3 months | €36.78 (approx.) | 3‑Month | Breakfast, Lunch, and Dinner |
Your consumer rights in Nigeria
General protections
Nigerian consumer protection norms expect clear cancellation methods, fair notice for recurring charges, and reasonable refund practices.
Consumers can expect to contest unauthorized charges and request redress under local consumer protection rules.
Potential conflicts with Emeals policies
Requirements such as phone‑only cancellation or refusal to refund after a charged renewal may conflict with consumer protection expectations in Nigeria.
There is no evidence Emeals’ published policies explicitly reference Nigerian law or locally required practices.
Practical advice for Nigerian consumers
Keep records of cancellation attempts, billing dates, and communications to support disputes with your bank or local authorities.
If needed, contact the Federal Competition and Consumer Protection Commission (FCCPC) or your card issuer for help disputing unauthorized charges.
Customer experiences
Positive feedback
- Many users praise the convenience of meal planning and automatic grocery list integration (e.g., Walmart links).
- Customers cite time savings, variety of plans, and value versus meal‑delivery services as benefits.
- Some users specifically note ease of planning and dietary options (for example, gluten‑free choices).
Negative feedback
- Common complaints include being charged after cancellation attempts and surprise auto‑renewals without notice.
- Several reviews describe difficulty obtaining refunds and report poor customer service responses.
- Some online threads criticize that cancellation sometimes requires a phone call rather than in‑app or email cancellation.
Where feedback appears
Feedback is visible on public review sites and forums such as TrustPilot and Reddit, showing a mix of positive use cases and billing disputes.
See examples on TrustPilot and Reddit for user comments and patterns of reported issues: TrustPilot, Reddit.
Documentation checklist
Before you cancel
- Locate account email, subscription start date, and planned renewal date.
- Note whether you subscribed via website, Apple, or another third party.
When you cancel
- Save screenshots or confirmation numbers of cancellation pages or confirmation emails.
- Record the exact time and date of phone calls and the name of any agent spoken to.
If a dispute is needed
- Keep bank or card statements showing the charge(s) and any attempted refunds.
- Collect correspondence with Emeals and, if relevant, third‑party support (Apple, bank, FCCPC).
Common mistakes
Assuming deleting the app cancels the subscription
Deleting the Emeals app does not cancel a subscription. You must cancel via account settings, Apple, or by phone.
Many users have reported continued billing after removing the app because the subscription remained active.
Missing the 48‑hour cancellation window
Waiting until the renewal date can lead to being charged for the next period. Emeals requires cancellation ≥48 hours before renewal.
Set calendar reminders ahead of renewal to avoid unintended charges.
Expecting automatic refunds after renewal
Assuming you’ll receive a refund after an accidental renewal is risky; Emeals’ terms state payments after the trial are typically non‑refundable.
If you believe a charge is unauthorized, act quickly and gather documentation to dispute with your card issuer.
Comparative recap
Quick comparison table
| Method | Ease | Refund likelihood | Notes |
|---|---|---|---|
| Web (Member Area) | Easy - self‑service | Low if post‑trial; no charge if cancelled before trial/renewal | Cancel ≥48 hours before renewal; access until period end. Support |
| Apple App Store | Moderate - via Apple ID settings | Per Apple’s refund policy | Handled by Apple; contact Apple for refunds. Terms |
| Phone support | Varies - requires calling support | Low for post‑trial charges; dependent on support outcome | Phone numbers: (800) 372‑4811 or (855) 328‑2674. Deleting app does not cancel. |
| Free trial cancellation | Easy if done before trial end | High - no charge if cancelled in trial | 14‑day free trial typically available; cancel during trial to avoid billing. |
After cancelling
Verify cancellation
Check for a cancellation confirmation email or screenshot from your account settings after cancelling.
If no confirmation is received, follow up with support by phone and save all correspondence.
If you were charged after cancelling
- Contact Emeals support and provide cancellation evidence.
- If unresolved, contact your bank or card issuer to dispute the charge and provide documentation.
- Consider filing a complaint with the Federal Competition and Consumer Protection Commission (FCCPC) in Nigeria if local laws are implicated.
Useful links
Address
Written notices and dispute resolution
For written notices including dispute resolution, use the address provided in Emeals’ terms.
Sending a registered letter may help document your notice attempt.
Official mailing address
eMeals Inc. Attn: Dispute Resolution
2101 Devereux Circle
Birmingham, AL 35243
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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