Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Hungryroot service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Hungryroot: Easy Method
What is Hungryroot
Service overview
Hungryroot is a U.S.-based online food subscription service that sends ready-to-cook ingredients and groceries with recipe suggestions.
The service operates as a recurring subscription where customers choose items or a curated box and receive regular deliveries.
How it works
Customers manage orders and account settings online or via the mobile app, including skipping, pausing, or cancelling deliveries.
Hungryroot’s policies, delivery cadence, and refund rules are documented in its Terms and Support pages.
How to cancel Hungryroot
Web cancellation (recommended)
- Log into your Hungryroot account on the website.
- Go to Settings by clicking your name at the top-right, then select Account Details.
- Choose Cancel Account and continue through the prompts to complete cancellation.
- Cancel before your delivery’s cutoff time (typically 11:59 pm local time on your Renewal Date) to avoid being charged for the next order.
- Support article: How do I cancel my subscription?
App, email, phone and alternate routes
- Via App or mobile browser: Tap Profile → Account Settings → Account Details → Cancel Account and follow the steps. You should receive an email confirmation.
- Pause instead of cancel: You can pause deliveries for up to 8 weeks via Account Details → "Pause my deliveries" before the shopping window closes. Pause guide.
- Via email: Send a cancellation request to support@hungryroot.com including your full name and account email and ask for confirmation.
- Phone/text reports: Some users have reported texting "CANCEL MY SUBSCRIPTION NOW" to Hungryroot support number (e.g., +1 855-222-5704) and later receiving confirmation.
- If you subscribed via Google Play, cancel through Google Play at play.google.com/store/account → My Subscriptions → Manage → Cancel Subscription.
What happens when you cancel
Service access and deliveries
Once cancelled before the cutoff, future scheduled deliveries should stop and you will not be billed for the next renewal cycle.
If cancellation is made after the cutoff, you may still be charged for the upcoming delivery.
Account data and notifications
Your account information typically remains available for sign-in unless you request account deletion.
Request and keep an email confirmation of cancellation; this is your proof if charges continue or disputes arise.
Will I get a refund?
Official policy summary
Hungryroot’s Terms state refunds (full or partial) are granted case-by-case within 30 days of the associated delivery date.
Refund processing is said to take about 10 - 15 business days when approved. Terms of Use
Happiness Guarantee and common outcomes
- Happiness Guarantee: If you are not 100% satisfied with your first delivery, you can request a refund or store credit within 7 days of receipt. Details.
- Customer reports indicate refunds are often issued as store credit (wallet) rather than refunded to the original card.
- If you seek a refund, include order details and photos of any damaged or missing items to speed resolution.
Hungryroot plans and pricing
Pricing availability
Hungryroot does not appear to operate in Nigeria and there is no publicly available pricing in Nigerian Naira or euros for Nigeria.
For locations where it operates, pricing varies by items chosen and delivery frequency.
Summary table
| Plan | Price (Nigeria) |
|---|---|
| Subscription / Meal plan | Varies |
Your consumer rights in Nigeria
Basic consumer protections
Under Nigerian consumer protection principles (e.g., Consumer Protection Council guidance), consumers can expect the ability to cancel recurring services before the next billing cycle.
Consumers also have the right to request refunds or remedies for unsatisfactory goods or services.
Applying rights to Hungryroot
Hungryroot’s stated policies (cutoff cancellation, Happiness Guarantee, 30-day refund window) align with common consumer expectations.
If Hungryroot fails to honor its policies, you may escalate to your bank, payment provider, or local consumer protection bodies for help.
Customer experiences
Positive feedback
Many reviewers praise Hungryroot for fresh, high-quality ingredients and convenient, healthy meal prep options.
Trustpilot reviews highlight variety and ease of use for subscribers who enjoy the service.
Common complaints
Reported negatives include difficulty cancelling, slow or unhelpful customer service, and unexpected charges after attempted cancellations.
Other issues include delivery problems (late, damaged, or missing items) and refunds issued as store credit instead of original payment method.
Documentation checklist
Essential items to gather
- Account email and full name used for the Hungryroot account.
- Order number(s) and associated delivery date(s).
- Screenshots of account settings showing cancellation or pause attempts.
- Confirmation emails, receipts, and bank or card statements showing charges.
Helpful extras
- Photos of damaged or missing items if requesting a refund or credit.
- Copies of correspondence with support (email, chat transcripts, text messages).
Common mistakes
Timing and cutoff misunderstandings
One common mistake is cancelling after the delivery cutoff, which can result in being charged for the next order.
Always check the Renewal Date and cutoff time in Account Details before cancelling.
Assuming methods are interchangeable
Another mistake is assuming a pause equals a cancellation; pausing stops deliveries temporarily but keeps your subscription active.
Also, subscriptions started through Google Play must be cancelled in Google Play rather than only via the Hungryroot website.
Comparative recap
Quick feature comparison
| Feature | Hungryroot | Typical meal-kit service |
|---|---|---|
| Cancellation methods | Web, app, email, reported texts, Google Play if applicable | Web/app and sometimes phone; Google Play if purchased there |
| Refund policy | Case-by-case within 30 days; 7-day first-delivery Happiness Guarantee | Varies; many offer satisfaction guarantees but terms differ |
| Customer support reliability | Mixed - some positive, several reports of slow or difficult resolution | Varies widely; experiences range from prompt to problematic |
After cancelling
What to do immediately
Keep the cancellation confirmation email and monitor your bank or card statements for unexpected charges.
If you don’t receive confirmation, follow up with support@hungryroot.com and include your account details and cancellation attempt evidence.
Useful links and escalation
Support cancellation article: How do I cancel my subscription?
Happiness Guarantee: What is the Hungryroot Happiness Guarantee?
Address
Corporate address
Hungryroot, Inc.
41 E 11th St Fl 11, New York, NY 10003-4602, USA
Notes about local support
There is no public Nigeria-specific office listed; cancellations and support are handled digitally or via U.S. contact channels.
If you encounter unresolved problems, consider contacting your bank/payment provider or Nigeria consumer protection authorities for assistance.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.