Postclic premium unlimited: promotional offer at ₦1,494.90 for 48h, then ₦81,389.00 per month without commitment
Cancellation service #1 in Nigeria
Cancel Great Magazines: Complete Guide
What is Great Magazines
Overview
Great Magazines is a digital magazine subscription service that sells access to magazines and digital content, including trial offers and recurring payment plans. The service operates under terms and conditions published on its website.
Scope
Great Magazines handles recurring subscriptions via Direct Debit, card and PayPal and provides digital content access that can be lost after cancellation. The company publishes its offer terms and customer information online.
How to cancel Great Magazines
Contact customer services
- Contact Great Magazines customer services to request cancellation; use the contact options on their website shown in the offer terms and FAQs.
- If you cannot reach them, escalate using the complaints contact: [email protected].
Cancel via your bank or payment provider
- For recurring payments you may cancel the Direct Debit or instruct your card/PayPal provider to stop future payments.
- If you cancel via your bank or payment provider, keep confirmation evidence (screenshots or reference numbers) to support any dispute.
What happens when you cancel
Access to digital content
Cancelling your subscription will result in loss of access to all paid digital content from the subscription expiry date. This is stated in the Great Magazines FAQ and terms.
Renewals and cancellation timing
Cancellations normally take effect from the next claim/renewal date unless exceptional circumstances apply.
If a payment has already been taken and the 14-day cooling-off period has passed, refunds are generally not available.
Will I get a refund?
Standard refund policy
Great Magazines offers a 14-day cooling-off period during which you can cancel and request a refund under the company’s terms.
Once the 14-day cooling-off period has passed and payment has been collected, no refund will be made except in exceptional circumstances.
Exceptions and timing
- Exceptional circumstances may include serious illness, death or hardship - these are considered case-by-case.
- Refunds to a bank or card can take 5 - 7 working days. Refunds issued by cheque may take up to 14 days to be prepared and sent.
Great Magazines plans and pricing
Available plans
No verified pricing or plan details for Nigeria were found in the available data.
Summary table
| Plan | Price (NGN or local) | Notes |
|---|---|---|
| Digital subscription | Varies | Details not available for Nigeria in verified sources |
| Trial subscription | Varies | Notify at least 10 days before trial ends to avoid renewal |
Your consumer rights in Nigeria
If purchase governed by UK terms
If your subscription is governed by the UK terms (purchase made via the UK site), a 14-day cooling-off right applies under standard UK distance selling rules.
After the cooling-off period, your rights to a refund are limited except for exceptional circumstances or where unfair contract terms apply.
If purchase governed by Nigerian law
If the contract is governed by Nigerian law or local terms, local consumer protection rules apply. These can affect cancellation rights, refunds and dispute processes.
Check the contract’s governing law clause and consult local consumer protection authorities or legal advice if you believe your rights have been breached.
Customer experiences
Positive feedback
- Feefo reviews (Jan 2026) note an easy subscription process and a user-friendly website. Feefo reviews.
- Some Feefo users rated the service “Excellent” and praised the purchase experience. See feedback.
Negative feedback
- Trustpilot shows a very poor TrustScore (~1 - 1.5/5) with frequent complaints about unexpected auto-renewals and refund refusals. Trustpilot.
- Common negative themes: inability to cancel via website, delayed or refused refunds, and loss of content access after cancellation.
Documentation checklist
Before contacting support
- Subscription order number or confirmation email.
- Payment method details and transaction reference.
- Dates: subscription start, trial end, and any renewal charges.
When escalating a complaint
- Copies of emails or screenshots showing cancellation attempts.
- Bank or payment provider statements showing charges and any attempted refunds.
- Include the company complaint email: [email protected].
Common mistakes
Failing to cancel the trial in time
A common error is not notifying customer services at least 10 days before a trial ends. If the renewal payment is taken, refunds can be difficult unless requested immediately.
Always note the trial end date and set reminders well in advance.
Relying solely on the website or assuming automatic cancellation
Some users assume cancelling via a website is always possible; Trustpilot complaints indicate this is not always effective.
If a website cancellation fails, cancel the payment instruction with your bank or payment provider and keep evidence.
Comparative recap
Key features compared
| Feature | Great Magazines (verified) | Typical digital magazine provider (general) |
|---|---|---|
| Auto-renewal notice | Auto-renewals occur; customers have complained about insufficient notice. | Often provides reminders; practices and notice periods vary by provider. |
| Refund policy | 14-day cooling-off period; after that refunds generally not available except in exceptional cases. | Many providers offer cooling-off/right-to-cancel policies; some give prorated refunds depending on policy. |
| Cancellation method | Requires contacting customer services or cancelling via bank/payment provider. | Some allow full self-service cancellation in-app or online. |
| Access after cancellation | Access to digital content is lost from expiry date. | Practices differ; some providers retain access until the end of paid period. |
After cancelling
What to check next
After you cancel, confirm you have a cancellation reference and keep proof from the company or your bank/payment provider.
Check your bank or card statements to ensure no further charges are taken.
Useful links and escalation
- Great Magazines offer terms and conditions: Offer terms.
- FAQ about keeping digital content: FAQ on digital content.
- If unhappy with the outcome, email complaints to: [email protected].
- Read user reviews for context: Feefo and Trustpilot.
Address
Known contact address (not confirmed)
A public address appearing in search results for a related publisher is:
125, Ngozi Okonjo Iweala Way Utako Abuja Nigeria
Note on address accuracy
This address is not confirmed as the official Great Magazines Nigeria office. Use the company’s website and official customer service channels for verified contact details.
Similar cancellation services
Verify a sent letter
Already sent a letter? Enter its tracking number to see its proof of dispatch and certified timestamp.
Written by Yusuf Onyeka
Regulatory watch · 4 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 4 years to make sure every Postclic template is compliant and admissible in court.