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Cancel TASTECARD
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Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Tastecard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Tastecard: Complete Guide
What is Tastecard
Service overview
Tastecard is a restaurant discount membership that gives users access to dine-out offers at participating venues. It is primarily operated for the UK market and accessed via website and mobile apps.
How people use it in Nigeria
Users in Nigeria typically subscribe through the Tastecard website or via app stores to access offers when travelling to the UK or for friends/family in the UK.
Payments and customer support are handled by Tastecard's UK operations; there is no separate Nigeria-specific service desk publicly listed.
How to cancel Tastecard
Cancel on the website (recommended)
- Go to tastecard.co.uk and log in to your account.
- Open My Account, scroll down and click "Delete Account" or the cancel subscription link.
- Confirm when prompted; you should see an on-screen confirmation and receive a confirmation email.
Cancel via app or in-app subscriptions
- If you subscribed via an app, use the app's in-app cancellation process or your App Store / Google Play subscription management.
- If the app directs you to the website, follow the website steps above.
Important timing notes
- Do not wait until the renewal day to cancel. Cancelling on the renewal day via app or web can be too late; the system may require you to contact customer service directly.
- If you are blocked from cancelling online, contact support and keep records of your attempts.
What happens when you cancel
Access after cancellation
After a successful cancellation your membership usually stays active until the end of the current paid period.
You will retain benefits until the expiry date; features are not usually cut off immediately after cancellation.
Renewals and billing
Automatic renewals stop after cancellation; however cancelling on the renewal day may not prevent a charge for the new period.
If you are charged on renewal despite cancelling, save receipts and contact support promptly.
Account data and communication
Tastecard will typically keep account records for their operational needs and to respond to service queries.
If you requested account deletion, expect an email confirmation; contact support if you do not receive it.
Will I get a refund?
14-day statutory cooling-off (initial subscription)
There is a 14-day cooling-off right from the date you agree to the terms for an initial subscription.
- You can cancel within 14 days and request a refund for the unused portion.
- Tastecard may charge for services already consumed during that cooling-off period.
Renewals and later cancellations
After the 14-day period, cancellations generally do not entitle you to a refund.
- No refunds are issued for renewals or for unused portions of a subscription after the cooling-off period.
- Independent guides note that if you have renewed and then cancel, refunds are typically not available.
If you believe you need an exception
Keep records of dates, receipts and support contacts if you request a discretionary refund.
Document communications and consider escalating to the payment provider (bank, Apple, Google) if necessary.
Tastecard plans and pricing
Typical UK pricing (reference)
Tastecard pricing is mainly documented in GBP for UK customers; there is no public Nigeria-specific pricing.
Prices below are based on the publicly documented standard UK rates.
Notes on regional pricing
No EUR- or NGN-denominated Tastecard pricing for Nigeria (2024 - 2025) is publicly available.
If you bought via App Store or Google Play, the store's local display may have converted prices and applicable taxes.
| Plan | Typical price (GBP) | Notes |
|---|---|---|
| Monthly | £7.99/month | Standard UK monthly rate; local charges may vary if billed via app stores |
| Annual | £79.99/year | Standard UK annual rate; discounts may be offered |
Your consumer rights in Nigeria
Applicability of UK rules
Tastecard's 14-day cooling-off right is a UK Consumer Contracts Regulation provision that applies to initial purchases governed by Tastecard's UK terms.
That right applies to subscriptions bought under those UK terms, even if you access the service from Nigeria.
Local and platform protections
- Nigerian users who purchased via the App Store or Google Play may have additional rights under Apple or Google refund and subscription policies.
- Check the app store's refund tools and dispute procedures if the provider does not resolve your issue.
Practical steps for Nigerian consumers
Keep proof of purchase, dates and communications when claiming a refund or disputing a charge through your bank or app store.
Consider contacting your card issuer or payment platform if charged incorrectly and the merchant does not cooperate.
Customer experiences
Common negative reports
Some reviewers report unexpected automatic billing, difficulty cancelling, and refusal of refunds after renewal.
Complaints include slow or unhelpful customer service and trouble cancelling when membership details are unclear.
Lack of widely reported positives
Public positive reviews were not prominent in the gathered data; most available consumer feedback referenced issues with billing and support.
If you have a positive resolution, save confirmations and consider leaving balanced feedback to help other users.
Documentation checklist
What to prepare before contacting support
- Account email address and login details.
- Membership or order reference number (if available).
- Proof of purchase: receipt, card statement or app store order ID.
Supporting evidence to keep
- Screenshots of account status, cancellation attempts and on-screen messages.
- Copies of confirmation emails or replies from Tastecard support.
- Dates and times of renewal charges and any attempts to cancel.
Common mistakes
Waiting until renewal day
Many users wait until the renewal day to cancel; this can be too late and the system may prompt you to contact support directly.
Always cancel a few days before renewal to avoid last-minute issues and to allow time for confirmation emails.
Mixing up subscription channels
Confusion between cancelling through the website versus App Store/Google Play is common and can prevent cancellation.
If you subscribed through an app store, cancel in that store's subscription settings rather than only in the Tastecard website account.
Comparative recap
Quick feature comparison
The table below summarises the main points to compare when deciding to cancel or dispute a charge.
How Tastecard stacks up
| Feature | Tastecard (web/app) |
|---|---|
| Primary cancellation method | Account page "Delete Account" or in-app cancellation process; app-store cancellations for store-billed subscriptions |
| Refunds available | 14-day cooling-off for initial subscription; generally no refunds for renewals |
| Customer support reliability | Mixed reports; some users report difficulty contacting support and delays in handling refunds |
| Advice for Nigeria | Cancel early, keep receipts, and use App Store/Google Play dispute tools if billed through those platforms |
After cancelling
Confirmations to expect
Look for an on-screen confirmation and a confirmation email after you cancel; save both for your records.
If you do not receive confirmation within a reasonable time, contact support and provide proof of the cancellation attempt.
Useful links and next steps
- Tastecard terms and conditions - for refund and cooling-off details.
- Tastecard FAQs - for account and cancellation guidance.
- Independent cancellation guide - third-party step-by-step tips.
- Check Apple or Google support pages if you subscribed via App Store or Google Play.
Address
Registered address
Tastecard Birkby Grange, 85 Birkby Hall Road, Birkby, Huddersfield, England HD2 2XB, United Kingdom.
Notes on contacting
These are UK operation details; cancellation and most support are handled online rather than by post for international users.
If you must write, include all account details and proof of purchase to speed up any manual review.