Cancel CRAVE online
Cancellation service #1 in Nigeria
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Crave service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Crave: Easy Method
What is Crave
Overview
Crave is a subscription streaming service known for carrying premium television series and movies, including sought-after HBO content. It is operated by Bell Media and primarily serves the Canadian market.
Availability
Crave is not officially priced or widely offered in Nigeria, and most official billing and support channels are based in Canada or through platform partners. Access from Nigeria may be limited and billed in CAD or USD.
How to cancel Crave
Overview of cancellation routes
How you cancel depends on where you subscribed: Apple App Store, Google Play, Roku, Amazon Prime Video, or directly on the web.
Step-by-step cancellation methods
- Apple App Store: On your Apple device open Settings → your name → Subscriptions → select Crave and cancel. Source
- Google Play: Open Google Play Store → Payments & Subscriptions → Subscriptions → select Crave and cancel. Source
- Roku: On the Roku device press Home → Streaming Channels → My Channels → select Crave → press * (star) → Manage Subscription → Cancel. Source
- Prime Video Channels: Manage and cancel via your Amazon Prime Video Channels settings. Source
- Direct (web) subscription: Users report limited on-site cancellation options and may need to contact customer service by phone at 1-888-272-1388 to cancel. Source
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access until the end of your current paid billing period. This applies to most platform-based subscriptions.
Renewal and billing
Auto-renewal should stop after cancelling, but several users report being charged despite cancellation attempts. If charged incorrectly, keep records to dispute the charge.
Will I get a refund?
Official policy
Crave’s terms generally state that refunds, including pro-rated refunds for unused portions, are not offered after cancellation. Exceptions are rare and granted only at Crave’s discretion. Source
Reported practice and exceptions
- User reports indicate support frequently declines refund requests and that chargeback attempts through banks are often unsuccessful. Source
- Trustpilot reports show at least one user denied a refund for technical issues and referred to the fine print. Source
Crave plans and pricing
Pricing availability
Crave (CraveTV) is not officially priced or offered in Nigeria. Official pricing is typically listed in CAD or USD for supported regions.
Summary table
| Plan | Price |
|---|---|
| Standard / Available Plans | Varies |
Your consumer rights in Nigeria
Relevant law
Under Nigerian law, digital subscribers are generally entitled to clear and transparent cancellation processes and fair treatment under the Federal Competition and Consumer Protection Act (FCCPA).
Remedies and enforcement
- The FCCPA can support customers in cases of unfair contract terms, such as unclear auto-renewal policies.
- Remedies may include refunds or cancellation remedies where services are misleading or mismanaged.
- Consumers can lodge complaints with the Federal Competition and Consumer Protection Commission (FCCPC) if needed.
Customer experiences
Positive feedback
Many users praise the content library, noting availability of premium HBO series and other sought-after shows.
Negative feedback
- Frequent complaints of poor app performance: buffering, crashes, and playback problems across devices. Source
- Issues managing subscriptions: missing cancel buttons and being forced to call customer service. Source
- Reports of auto-renewal charges despite cancellation attempts and denied refunds. Source
Documentation checklist
Essential records to keep
- Subscription confirmation emails and receipts.
- Screenshots of account pages showing subscription status and any cancel buttons.
- Dates, times, and transcripts or emails from support chats or calls.
Useful extras
- Bank or card statements showing charges and attempted refunds.
- Copies of any error messages or playback issues for technical complaints.
Common mistakes
Assuming cancellation is automatic
Some users believe toggling a setting or deleting the app cancels their subscription. Deleting the app does not stop billing; you must cancel via the subscription provider.
Not keeping proof
Failing to record cancellation attempts, confirmations, or support interactions weakens any refund or dispute claim. Always save receipts and screenshots.
Comparative recap
How Crave compares
The table below summarizes key points: content strength, cancellation ease, refund likelihood, and availability in Nigeria.
Quick reference table
| Feature | Crave | Typical major streaming services |
|---|---|---|
| Content library | Strong for HBO and premium shows | Varies; many have large licensed catalogs |
| App performance | Multiple reports of buffering and crashes | Varies; many also report occasional issues |
| Cancellation ease | Often difficult when subscribed directly; easier via platform partners | Tends to be straightforward when billed through platforms |
| Refunds | Rare; generally denied per terms | Policies vary; some offer pro-rated refunds |
| Availability in Nigeria | Not officially available or priced in Nigeria | Some services officially support Nigeria with local pricing |
After cancelling
What to check immediately
- Confirm cancellation via email or by checking the subscription status on the platform you used to subscribe.
- Monitor your bank or card statement for any unexpected charges in the following billing cycle.
Where to get help and escalate
- If you experience unfair treatment or billing despite cancellation, consider filing a complaint with the Federal Competition and Consumer Protection Commission: FCCPC.
- For guidance on disputing charges or pursuing refunds, see resources such as: Chargeback guidance and Crave policy summaries: Cancellation & refund notes.
Address
Corporate address
Bell Media, Inc.
299 Queen St W, M5V 2Z5 Toronto, Canada
Notes on contacting
If you need phone-based support for direct subscriptions, users have cited calling 1-888-272-1388 when web cancellation options are not available.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.