Cancellation service #1 in Nigeria
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the DAZN service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel DAZN: Easy Method
What is DAZN
Overview
DAZN is a subscription streaming service focused on live and on‑demand sports content. It is available via dazn.com, mobile apps and third‑party platforms (App Store, Google Play, Amazon).
How it is delivered
DAZN subscriptions can be billed directly by DAZN or through platform stores depending on where you signed up. Billing route determines how you manage and cancel your subscription.
How to cancel DAZN
If you subscribed directly via dazn.com
- Go to dazn.com and sign in to your account.
- Open My Account → Subscription → Cancel subscription.
- Monthly plans usually require a 30‑day notice; follow on‑screen confirmation to complete cancellation.
- See DAZN help: How do I cancel my subscription?
If you subscribed via a third party
- Apple (App Store / iTunes): Cancel in your Apple ID subscriptions or use the DAZN app link to the App Store. Access continues until the next payment date.
- Google Play (Android): Open Google Play Store → Menu → Account → Subscriptions → select DAZN → Cancel. Access lasts until the end of the paid period.
- Amazon (Fire devices/in‑app): Manage in your Amazon account under Memberships & Subscriptions or deselect Auto‑renew in the app. Access continues until next billing.
- DAZN may redirect you from My Account to the store’s cancellation page for store‑billed subscriptions.
What happens when you cancel
Access after cancellation
If you cancel a monthly plan, DAZN normally applies a 30‑day notice period during which you keep access to the service.
Annual plans generally remain active until the end of the current billing cycle and then do not renew.
Renewal and account data
- Cancelled subscriptions will not auto‑renew after the active period ends.
- Your account profile and viewing history may be retained by DAZN according to their privacy policy; check your account settings if you want data removed.
Will I get a refund?
Refund policy for direct signups
DAZN’s Terms & Conditions state a 14‑day legal right to withdraw for direct purchases via dazn.com, entitling you to a full refund if exercised within 14 days and no digital content performance has begun.
If you consented to immediate access and streaming began, that 14‑day withdrawal right may be considered waived under the terms.
Refunds for platform purchases and exceptions
- Apple, Google Play and Amazon subscriptions follow the store’s refund policies; request refunds through the store where you purchased the subscription.
- Some consumer complaints report difficulty obtaining refunds where subscriptions converted unexpectedly (e.g. PPV converted to long‑term plans).
DAZN plans and pricing
Available plan (example)
| Plan | Price | Period | Features |
|---|---|---|---|
| DAZN Monthly Subscription (App Store, Nigeria) | €2.19 (approx. ₦3,900) | Monthly | Standard DAZN monthly access via Apple App Store |
Notes on pricing
Price shown is based on the local App Store listing converted to EUR using a mid‑2025 exchange rate. DAZN’s official local pricing and available plans may vary by platform and time.
Your consumer rights in Nigeria
Cooling‑off and contract information
DAZN’s terms include a 14‑day withdrawal concept commonly used in many jurisdictions, but the effect of that clause depends on where you purchased the service and whether you consented to immediate digital delivery.
For purchases made in Nigeria, local consumer protection rules apply. Check the Federal Competition & Consumer Protection Commission (FCCPC) for guidance on digital service contracts and unfair practices.
What to do if you have a dispute
- Collect all payment receipts, screenshots and confirmation emails.
- Contact DAZN support first and keep records of responses.
- If unresolved, consider contacting the FCCPC or your payment provider to dispute unauthorised charges.
Customer experiences
Positive feedback
Many users praise DAZN for high‑quality streaming, stable connections, clear match stats and a user‑friendly interface. TrustPilot reviews highlight these strengths.
Common complaints
Frequent negative reports concern billing confusion, difficulty cancelling, charges after apparent cancellation, and unclear contract terms - especially where promotions convert into longer commitments.
Some users say "monthly saver" or PPV purchases have been converted into longer subscriptions without clear notice, making refunds and cancellations harder to obtain.
Documentation checklist
What to gather before you contact support
- Account email and username used for DAZN.
- Receipt or bank/statement entries showing DAZN charges (dates and amounts).
- Screenshots of subscription pages, confirmation emails and cancellation attempts.
- Order IDs or transaction reference numbers from DAZN or the store (App Store, Google Play, Amazon).
Where to submit documents
- Attach documentation to your DAZN support ticket or email.
- If purchased via a store, keep copies for the store’s refund/dispute process.
Common mistakes
Assuming cancellation routes are the same
A frequent mistake is assuming you can cancel through dazn.com when you actually subscribed via Apple, Google or Amazon. Store‑billed subscriptions must be cancelled in the store account.
Not checking the billing cycle or terms
Users sometimes cancel immediately but do not note the notice period or end‑of‑cycle date and are surprised to see another charge. Always confirm the active access end date after cancelling.
Also be careful during one‑off purchases or promotions; verify whether the offer enrolls you in a recurring plan (e.g. "monthly saver" offers).
Comparative recap
Quick comparison
| Topic | Direct (dazn.com) | Apple App Store | Google Play | Amazon |
|---|---|---|---|---|
| Where to cancel | My Account → Subscription → Cancel | Apple ID Subscriptions / App Store | Google Play Store → Subscriptions | Amazon → Memberships & Subscriptions |
| Refund route | DAZN support (14‑day withdrawal may apply) | Request via Apple | Request via Google Play | Request via Amazon |
| Access after cancel | Monthly: notice period (usually 30 days); Annual: until end of cycle | Until next payment date | Until end of paid period | Until next billing date |
| Common issues | Billing confusion, waiver of withdrawal if streaming begun | Store refund policy limits | Redirects from DAZN to Google Play | Auto‑renew must be disabled in Amazon account |
After cancelling
Immediate steps
- Save confirmation of cancellation (screenshot or email).
- Monitor your bank or card statements for any unexpected charges.
Useful links
Address
DAZN corporate contact
DAZN Limited
Hanover House, Plane Tree Crescent, Feltham, United Kingdom TW13 7BZ
Notes on postal complaints
No Nigeria‑specific postal address was found in DAZN’s public terms. Use the UK correspondence address above for formal written notices if required.
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.