Cancel F1 TV: Complete Guide

What is F1 TV

Service overview

F1 TV is Formula 1’s official streaming service offering live and on-demand motorsport content, plus archives and replays depending on the plan. It is operated by the Formula 1 organisation under published subscription terms.

Who uses it

The service is used by fans worldwide, including subscribers in Nigeria who access F1 TV via web, mobile apps or app stores. Different purchase routes (website, Apple, Google) affect cancellation and refund handling.

How to cancel F1 TV

Cancel via the F1 TV website (recommended for web subscriptions)

• Log in at the F1 TV website and go to the "Account" section.
• Find your subscription and select the option to cancel; this stops auto‑renewal.
• Access remains until the end of the current paid month or year. See the subscription terms: F1 TV Subscription Terms.

Cancel by email or postal letter

• Send a cancellation request to [email protected] with your account details and request confirmation. Access continues until the paid period ends.
• For registered postal cancellation of web subscriptions, send a signed letter to No. 2 St. James’s Market, London SW1Y 4AH. Keep postal proof when you send it.

Cancel if you subscribed via Apple App Store

• If you subscribed through Apple, open iOS Settings → [Apple ID] → Subscriptions → F1 TV and cancel there.
• F1 TV cannot cancel Apple-managed subscriptions for you. See general guidance: App subscription guidance.

Cancel if you subscribed via Google Play

• Open the Google Play app → Profile → Payments & subscriptions → Subscriptions → F1 TV, then cancel.
• F1 TV cannot cancel Google Play subscriptions; refunds and cancellations follow Google’s processes.

What happens when you cancel

Access after cancellation

When you cancel through the F1 TV website or by approved request, your access remains active until the end of the current paid month or year.

For Apple or Google subscriptions, access typically continues until the end of the current billing period managed by the store.

Auto‑renewal and account status

Cancellation stops future automatic renewals; your account stays active for the paid period but will not be charged again.

Account data and profile information are retained according to F1 TV’s data policy and terms; review the subscription terms for details.

Will I get a refund?

14‑day right to cancel and refund

F1 TV’s published terms give a 14‑day right to cancel with a full refund or a pro‑rata refund for unused services if you cancel within 14 days of purchase.

See clause 8.4 of the F1 TV Subscription Terms for the formal wording: Subscription Terms.

Refunds after 14 days and app‑store refunds

Refunds after the 14‑day window are discretionary and handled case‑by‑case by F1 TV; any decision will usually be communicated by email.

If you bought via Apple or Google Play, refunds are managed by Apple or Google per their policies; F1 TV cannot directly issue those refunds. See general guidance: Refund guidance.

F1 TV plans and pricing

Available Access plans

Below are the published Access plan prices converted to EUR (derived from the Nigeria USD listings using an exchange rate). Premium/Pro plan details for Nigeria were not available in the sources.

Pricing notes

Prices shown are approximate conversions and apply only to the listed Access plans. Actual checkout currency and amounts may differ depending on your purchase route and country.

Your consumer rights in Nigeria

Applicability of EU/UK‑style cooling‑off rights

Nigerian consumers do not automatically receive EU or UK statutory cancellation rights by virtue of being in Nigeria.

However, F1 TV’s terms voluntarily provide a 14‑day cancellation and refund right, which F1 TV applies to customers irrespective of location in many cases. See clause 8.4: Subscription Terms.

What to expect beyond statutory rights

After the 14‑day window, refunds are not guaranteed and are at F1 TV’s discretion; Nigerian subscribers should manage expectations accordingly.

If you purchased via app stores, rely on Apple’s or Google’s refund processes for any dispute resolution related to billing or refunds.

Customer experiences

Positive feedback summary

Some users report that streaming initially works well on Apple devices and that the app delivers on‑demand content and archives as expected.

Positive reviews note that the content library and race replays are valuable for fans who want post‑race access.

Negative feedback summary

Numerous reviews report issues with customer service responsiveness, streaming crashes, buffering, and device compatibility problems.

Complaints also include alleged double billing, problems with refunds, removal of cancellation options, and poor browser support (for example, issues reported with Firefox). Sources: user review summaries on Trustpilot and consumer guides: Trustpilot, Postclic.

Documentation checklist

What to keep

• Subscription confirmation email or receipt showing charge date and amount.
• Account screenshots showing active subscription and cancellation confirmation.
• Copies of any emails sent to or received from [email protected].

Proof for postal cancellations and disputes

• Registered post receipt or tracking number for postal letters sent to No. 2 St. James’s Market, London SW1Y 4AH.
• Payment records showing charges (bank statement, app store invoice) and any duplicate charges if present.

Common mistakes

Using the wrong cancellation route

Many subscribers try to cancel via the F1 TV website when the subscription was made through Apple or Google Play.

Because app‑store subscriptions are managed by Apple/Google, cancelling on the F1 site will not stop future charges from the store.

Failing to keep proof or missing the 14‑day window

Not saving confirmation emails, screenshots or postal receipts makes refunds and dispute resolution harder.

Expectations of an automatic refund after 14 days are a common source of confusion; refunds after that window are discretionary.

Comparative recap

Quick comparison of cancellation methods

The table below summarizes ease, refund likelihood and key notes for common cancellation routes.

How to choose a route

Choose the cancellation route that matches how you purchased the subscription to avoid delays and ensure correct processing.

After cancelling

What to monitor

Check your email for a cancellation confirmation and monitor bank or app store statements to ensure no further charges occur.

If you don’t receive confirmation within a few days, follow up by email and keep records of your attempts.

Where to get more help

For official terms and detailed conditions, consult the F1 TV Subscription Terms: Subscription Terms.

For guidance on refunds or cancellation letters, see: Postclic cancellation guide and general user feedback at Trustpilot.

Address

Registered postal address

F1 TV (registered office / contact for postal cancellation): No. 2 St. James’s Market, London SW1Y 4AH, United Kingdom.

Contact email

For cancellations or account queries, you can email: [email protected]. Keep copies of all sent and received messages for your records.