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Cancel SHAHID VIP
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I hereby notify you of my decision to terminate the contract relating to the Shahid Vip service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancel Shahid VIP: Easy Method
What is Shahid VIP
Overview
Shahid VIP is the premium subscription tier of Shahid, a streaming service operated by MBC Group that offers ad-free access to Arabic and international content, live events, and sports add-ons depending on the plan.
Key features
Typical features include multi-device streaming, ad-free viewing, early access to some titles, and optional sports or premium event packages depending on the plan selected.
How to cancel Shahid VIP
Cancel via Shahid Help Center (Web)
- Go to the Shahid Help Center or Shahid website and sign in to your account.
- Navigate to subscription or billing settings and select the option to cancel your VIP subscription.
- Cancel at least one full day before your renewal date to avoid the next charge.
Cancel on iPhone / App Store (iOS)
- Open iPhone Settings → tap your Apple ID → Subscriptions → Shahid.
- Tap Cancel Subscription and confirm before the renewal date to avoid a new charge.
- Access continues until the end of the current billing cycle; no mid-cycle prorated refund applies.
Cancel on Android / Google Play
- Open the Google Play Store → Menu → Subscriptions → Shahid.
- Tap Cancel subscription at least 24 hours before renewal to prevent the next billing.
- You retain access until the subscription period ends; refunds are not given mid-cycle.
What happens when you cancel
Access after cancellation
After cancelling, you keep access to Shahid VIP until the end of the paid period for that billing cycle.
No automatic immediate loss of service occurs unless your account has other restrictions.
Renewal and billing
Cancelling prevents future renewals but does not reverse charges already billed for the current period.
Make sure to cancel the subscription via the same channel you used to subscribe (web, Apple, or Google Play).
Account and data
Your account and viewing history typically remain unless you delete the account separately.
Content preferences and watchlists may be retained according to Shahid’s account policies.
Will I get a refund?
General refund policy
Shahid’s stated policy is that refunds are not provided for unused time or leftover subscription periods unless required by applicable law.
When you cancel, access continues but the fee already paid is usually not refunded.
Exceptions and legal rights
- If local consumer protection laws in Nigeria require a refund in a particular situation, you may be entitled to one.
- Gift cards and e-gift vouchers for Shahid VIP are non-refundable and cannot be replaced if lost or stolen.
Shahid VIP plans and pricing
Plans summary
Below is a summary of the main plans and approximate prices using available data from app stores and conversions.
Pricing notes
Prices shown are approximate and taken from Nigeria App Store listings converted from EUR using an approximate rate (₦1,550/EUR).
| Plan | Price (EUR) | Approx Price (NGN) | Period | Features |
|---|---|---|---|---|
| VIP | €7.68 | approx ₦11,900 | Monthly? | Standard VIP (multi-device, ad-free, content) |
| VIP | Sports | €4.45 | approx ₦6,900 | Monthly? | VIP with sports add-on |
| Ultimate | €6.39 | approx ₦9,900 | Monthly? | VIP Ultimate tier (sports, concerts, premium content) |
| VIP | BigTime | €32.19 | approx ₦49,900 | Maybe Annual or Premium? | VIP BigTime (live events, concerts, premium extras) |
Your consumer rights in Nigeria
Right to cancel before renewal
You have the right to cancel Shahid VIP before the renewal date to prevent future charges.
For web cancellations, cancel at least one full day before renewal; for app purchases, cancel at least 24 hours before renewal.
Right to refunds under law
Although Shahid’s standard policy is not to refund, Nigerian consumer protection laws may provide remedies in certain situations.
If you believe you are entitled to a refund under Nigerian law, consider contacting Shahid support and, if needed, a consumer protection authority or legal advisor.
How to assert rights
Keep records of purchase receipts, subscription confirmations, and any support correspondence when asserting consumer rights.
These documents will help if you escalate to payment providers or consumer protection bodies.
Customer experiences
Positive feedback
Some users report smooth, reliable service with fast customer support and quick activation when subscribing.
These positive experiences highlight convenient access to Arabic content and live events for many subscribers.
Common complaints
Frequent negative reports include technical issues such as login failures, unreliable casting to Chromecast, and unsatisfactory support responses.
Several customers have reported being denied refunds after encountering access problems or short-term failures.
Documentation checklist
What to have ready
- Account email or username used for Shahid VIP.
- Subscription receipt or payment confirmation (Apple/Google/credit card).
- Renewal date or billing cycle information.
Optional materials
- Screenshots of errors, support chats, or failed playback for technical complaints.
- Order IDs, transaction IDs from Apple or Google if purchased through an app store.
Common mistakes
Timing errors
Cancelling too close to renewal can result in an unexpected charge because Shahid requires cancellation at least one full day before renewal on the web and 24 hours for app stores.
Always check your renewal date and cancel with sufficient lead time.
Using the wrong platform to cancel
If you subscribed via Apple or Google Play, cancelling on Shahid’s website will not stop the app-store renewal and vice versa.
Always cancel using the same vendor used to make the original purchase to ensure termination of auto-renewal.
Comparative recap
Quick comparison table
| Method | Where to cancel | Deadline before renewal | Access after cancel | Refund policy |
|---|---|---|---|---|
| Web / Help Center | Shahid Help Center or account settings on Shahid website | At least one full day before renewal | Access until end of paid period | No refund except where required by law |
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions → Shahid | Cancel before renewal (at least 24 hours recommended) | Access until end of billing cycle | No mid-cycle refund; Apple billing rules apply |
| Google Play (Android) | Google Play Store → Subscriptions → Shahid | Cancel at least 24 hours before renewal | Access until end of billing period | No mid-cycle refund; Google billing rules apply |
Notes
Always cancel using the same platform used to subscribe to avoid accidental renewals.
Retention of access until period end is standard across platforms; refunds are exceptional and law-dependent.
After cancelling
Confirming cancellation
- After you cancel, check for a confirmation email or an on-screen confirmation in your Shahid account.
- For Apple/Google purchases, verify cancellation in Apple ID Subscriptions or Google Play Subscriptions.
Where to get further help
- Shahid Help Center - support and account management articles.
- Apple: Manage Subscriptions - Apple subscription guidance.
- Google Play: Cancel or Change a Subscription - Android subscription guidance.
Address
Headquarters
MBC Group Headquarters:
Al-Oqaimiyyah, Abu Al-Qasim Al-Mujarrait Street, Diplomatic Quarter, Riyadh 12511 3237, Kingdom of Saudi Arabia.
Notes on correspondence
No Nigeria-specific postal address for Shahid cancellations was identified; most subscription support is handled online or via app-store channels.
If you need formal correspondence, address it to MBC Group headquarters above and include detailed account and transaction information.