Cancel Sundance Now: Easy Method

What is Sundance Now

Overview

Sundance Now is a subscription streaming service offering films, documentaries and curated series with a focus on independent and festival titles.

The service is available through sundancenow.com and via platform apps (iOS, Android, Roku, Amazon, etc.) with subscriptions managed depending on where you signed up.

Content focus

Sundance Now emphasizes independent cinema, true crime, and documentary programming drawn from festival and arthouse selections.

Content varies by region and by platform; availability may differ if you subscribe through a third-party channel.

How to cancel Sundance Now

Cancel via sundancenow.com (credit card sign-ups)

• Open a web browser on a computer, tablet, or mobile web and go to sundancenow.com.
• Sign in, go to Account → Membership Settings → Cancel Subscription and follow the prompts to confirm cancellation.
• Note: you cannot cancel site purchases from inside mobile or TV apps; use a web browser.

Cancel via platform stores and devices

• Google Play (Android): On the web go to play.google.com/store/account/subscriptions or on Android open Play Store → Menu → Subscriptions → Sundance Now → Cancel Subscription. Subscription runs until the end of the billing cycle.
• Apple (iOS): On a computer go to apps.apple.com/account/subscriptions → Edit → Cancel, or on your device go to Settings → [your name] → App Store → View Apple ID → Subscriptions → Sundance Now → Cancel and confirm.
• Roku: Go to my.roku.com/account/subscriptions, find Sundance Now and choose Unsubscribe.
• Amazon Prime (channel add-on): Manage via Manage Your Prime Video Channels in your Amazon account; cancel there to stop auto-renewal.
• Amazon Fire TV: Visit amazon.com/appstoresubscriptions, find Sundance Now → Actions → Cancel your subscription.

What happens when you cancel

Access after cancellation

When you cancel, access typically continues until the end of your current billing period or the channel renewal date.

For trials, cancelling before the trial ends usually prevents renewal; always confirm the cancellation confirmation.

Renewal and billing

Auto-renewal stops after a successful cancellation through the correct channel; charges already processed are generally not reversed automatically.

If you subscribed via a third party (Apple, Google, Roku, Amazon), that store manages billing and renewals, not Sundance Now directly.

Account and data

Cancelling a subscription does not necessarily delete your account or personal data. Check account settings for account deletion options.

Keep screenshots or confirmation emails; they are important if billing disputes arise.

Will I get a refund?

General refund policy

Sundance Now generally does not offer pro-rated or automatic refunds for partial months after cancellation.

Charges already processed usually remain unless an exception applies.

Exceptions and limited refunds

• Possible refunds for accidental renewals or proven technical issues, often within a limited window (reported around 14 days).
• Refunds and timing vary by original purchase channel (direct web, Apple, Google, Roku, Amazon). Platform stores may have their own refund rules.

What to do if you believe you qualify

• Document the issue and date of accidental renewal or technical failure.
• Contact the platform where you subscribed first (Apple/Google/Roku/Amazon) or Sundance Now support if you subscribed on the web.

Sundance Now plans and pricing

Available plans

Official pricing for Nigeria is not available from Sundance Now sources. Prices are listed in USD on official sites.

Because no confirmed Nigeria/EUR pricing could be found, price entries below are not definitive.

Currency and notes

Use the official subscription page to view current pricing in your region or in USD if Nigeria-specific pricing is not shown.

If you subscribe through a third party (Amazon, Roku, Apple, Google), that store may charge in a different currency.

Your consumer rights in Nigeria

Relevant protections

Nigerian consumer protection emphasizes clear contract terms, fair billing and the right to cancel where services are not provided as agreed.

International services may still be subject to these expectations, though enforcement and remedies can be more complex.

Practical advice for Nigerian consumers

• Review the service terms and the platform’s refund rules before subscribing.
• Document cancellations and keep confirmation emails or screenshots for disputes.
• If you need stronger remedies, consider contacting local consumer protection authorities or seeking legal advice.

Customer experiences

Negative feedback

Some users report frustration: deleting the app does not cancel the subscription and can lead to continued billing.

There are reports of continued billing after cancelling trials, difficulties getting refunds, and poor or hard-to-reach customer service.

Positive and neutral feedback

Other users successfully cancel through the correct channel (web, app store, Roku, Amazon) without issue when they follow the documented steps.

Using the exact subscription management page for the platform used to sign up is the most reliable route.

Documentation checklist

What to save

• Account sign-up confirmation and the email used to register.
• Subscription receipt or billing statement showing the charge.
• Cancellation confirmation screens, emails, or screenshots with date and time.

How to present evidence

• When contacting support, include your account email, last four digits of payment method, and dates of charges.
• Attach screenshots or PDFs of receipts and cancellation confirmations to speed resolution.

Common mistakes

Deleting the app instead of cancelling

Many users assume removing a mobile or TV app cancels the subscription; it does not.

Always cancel through the web Account page or the app store that processed the payment.

Assuming refunds will be automatic

Assuming a refund after cancellation can lead to surprise charges; Sundance Now typically does not issue automatic refunds for partial months.

If you expect a refund, contact the correct billing platform quickly and provide clear documentation.

Comparative recap

Cancellation by channel

The table below summarizes common channels, where to cancel, and the typical likelihood of receiving a refund.

Quick reference table

After cancelling

What to check

Confirm you received a cancellation confirmation and keep it for your records.

Verify your next billing statement to ensure renewals have stopped.

Helpful links

• Sundance Now (official)
• Google Play Subscriptions
• Apple Subscriptions
• Roku Subscriptions
• Amazon Appstore Subscriptions

Address

Data protection contact

For data or privacy inquiries you can use the company contact below: Attn: Data Protection Officer.

Mailing address

Attn: Data Protection Officer 6320 Canoga Avenue, 8th Floor Woodland Hills, California 91367