Serviciul de anulare #1 în Romania
Stimate Domnule sau Doamnă,
Prin prezenta vă notific decizia mea de a rezilia contractul referitor la serviciul Nimbus.
Această notificare constituie o intenție fermă, clară și neechivocă de a anula contractul, cu efect la prima dată posibilă sau în conformitate cu perioada contractuală aplicabilă.
Vă rugăm să luați toate măsurile necesare pentru:
– încetarea oricărei facturări începând cu data efectivă a anulării;
– confirmarea în scris a procesării corecte a acestei solicitări;
– și, dacă este cazul, trimiterea extrasului final sau a confirmării soldului.
Această anulare vă este adresată prin e-mail certificat. Trimiterea, marcarea temporală și integritatea conținutului sunt stabilite, făcând din acesta un document probatoriu care îndeplinește cerințele de probă electronică. Prin urmare, aveți toate elementele necesare pentru a trece la procesarea regulată a acestei anulări, în conformitate cu principiile aplicabile privind notificarea scrisă și libertatea contractuală.
În conformitate cu regulile de protecție a datelor cu caracter personal, solicit de asemenea:
– ștergerea tuturor datelor mele care nu sunt necesare pentru obligațiile dvs. legale sau contabile;
– închiderea oricărui cont personal asociat;
– și confirmarea ștergerii efective a datelor conform drepturilor de confidențialitate aplicabile.
Păstrez o copie completă a acestei notificări, precum și dovada expedierii.
Cancel Nimbus: Easy Method
What is Nimbus
Overview
Nimbus is a suite of productivity tools including note-taking, screen capture, and cloud services offered by Nimbus Software Ltd and related entities.
It is available as a web service (Nimbus Web), mobile apps (via App Store and Google Play), and services such as Nimbus Key® ID.
Where it runs
Nimbus can be used in a browser, in desktop or mobile apps, and via in-app purchases through platform stores.
Subscription terms and some functions (for example, billing) differ depending on whether you subscribed via the web or an app store.
How to cancel Nimbus
Cancel web subscription (Nimbus Web)
- Sign in to your Nimbus Web account.
- Go to Account Settings → Subscriptions or Billing.
- Select the subscription and choose Cancel. Access continues until the end of the paid period.
Cancel in-app subscription (App Store / Google Play)
- If you subscribed through Apple App Store or Google Play, you must cancel through that store.
- Open the App Store / Google Play app, go to Subscriptions, find Nimbus, and cancel there.
- Nimbus cannot cancel in-app subscriptions on your behalf; refunds for those purchases must go through the store.
Cancel Nimbus Key® ID
- Sign in to your Nimbus Key® ID account and use Account Settings to cancel the service.
- Alternatively, contact Nimbus support using the company contact options listed in their terms.
- Paid subscription fees for Nimbus Key® ID are generally non-refundable except where required by law.
What happens when you cancel
Access after cancellation
For web subscriptions, you keep access until the end of your current paid period after cancelling.
For in-app subscriptions, the store controls access and billing; cancelling there ends auto-renewal but access normally continues until the paid period ends.
Renewal and billing
Cancellation stops future auto-renewals. You will not be billed for subsequent periods once cancellation is processed.
Double-check the store or web account confirmation to ensure cancellation has been recorded.
Data retention and export
Cancelling does not necessarily delete your account or data immediately; check Account Settings for data export or deletion options.
Export important notes, screenshots, or account records before the end of your access period if you need them.
Will I get a refund?
General refund policy
Nimbus Web’s public refund policy states that subscription fees are non-refundable and non-transferable.
The Nimbus Key® ID service also indicates paid fees are non-refundable except where required by law.
In-app purchases and refunds
Refunds for subscriptions purchased in-app (App Store or Google Play) must be requested from the relevant store.
Nimbus cannot directly refund in-app purchases according to their terms.
Exceptions and legal rights
- Statutory exceptions may apply (for example, consumer law where services are faulty or misrepresented).
- Nimbus states refunds are not provided except when required by law; if you believe law requires a refund, raise it with Nimbus or your payment provider.
Nimbus plans and pricing
Published plans
Below are the plans and pricing information available in the public materials located by Nimbus.
Exact New Zealand dollar (NZD) pricing was not published; App Store may vary prices by location.
| Plan | Price (published) | Period | Key features |
|---|---|---|---|
| Nimbus Pro (Monthly) | US$3.99 | Monthly | 1 GB uploads/month, OCR, search in images/docs, more workspaces, premium support, advanced encryption |
| Nimbus Pro (Annual) | US$39.99 | Annual | Same features as monthly plan, billed annually |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law (including the Consumer Guarantees Act and Fair Trading Act) provides protections for services that are faulty, misrepresented, or not delivered as promised.
These laws can give you remedies such as repair, replacement, or refund where services fail to meet guarantees.
Cooling-off and distance selling
There is no automatic 14-day cooling-off right for digital subscriptions under general NZ consumer law unless specified by the seller.
Nimbus’ public terms do not mention a statutory 14-day cooling-off right for subscriptions.
Where to get help
- Contact Nimbus support first with your issue and documentation.
- If unresolved, contact Consumer Protection at the NZ Commerce Commission or Citizens Advice Bureau for guidance.
Customer experiences
What official materials show
Nimbus’ official materials emphasise that web subscription fees are non-refundable and that in-app purchases are handled by the respective app stores.
That policy is consistent across Nimbus Web and Nimbus Key® ID public statements.
Typical user outcomes
Users who cancel web subscriptions retain access through the paid period but normally do not receive refunds.
Users with in-app subscriptions typically obtain refunds only through Apple or Google refund processes rather than directly from Nimbus.
Documentation checklist
Before you contact support
- Account email and username used with Nimbus.
- Order or subscription ID from Nimbus Web or app store receipt.
- Payment method and date of the charge.
Useful supporting materials
- Screenshots of billing records, subscription pages, and cancellation attempts.
- Any correspondence with Nimbus or the app store about the subscription.
- Exported copies of important data you want to keep before access ends.
Common mistakes
Assuming Nimbus can cancel app-store subscriptions
A common error is asking Nimbus to cancel an in-app subscription. App-store subscriptions must be cancelled in the App Store or Google Play account.
Requesting cancellation via Nimbus will not stop a store-managed recurring payment.
Expecting automatic refunds
Many users expect an unused-period refund after cancelling. Nimbus Web states no refunds for unused portions of a paid period.
If you want a refund, submit a clear request and supporting evidence; otherwise, prepare for the policy of no refunds to apply.
Comparative recapAt-a-glance comparison
The table below summarises key differences between subscription routes and refund expectations.
| Subscription type | How to cancel | Refund policy | Typical NZ action |
|---|---|---|---|
| Web subscription (Nimbus Web) | Cancel in Account Settings on Nimbus Web | Non-refundable for unused time (public policy) | Cancel online, export data, raise dispute if statutory rights apply |
| In-app subscription (App Store / Google Play) | Cancel via App Store or Google Play subscription settings | Refunds handled by the app store; Nimbus cannot refund directly | Request refund through the store; contact Nimbus for account help |
| Nimbus Key® ID | Cancel via account settings or contact Nimbus support | Paid fees generally non-refundable except as required by law | Cancel in account, keep records, seek legal remedies if appropriate |
After cancelling
Export your data and confirm cancellation
Before access ends, export notes, attachments, and any other important data from your Nimbus account.
Keep screenshots or confirmation emails that show the cancellation was processed.
Helpful links and contacts
- Nimbus Web refund policy
- Nimbus (Nimbus-T) terms and conditions
- For App Store refunds: use Apple’s report-a-problem pages in your Apple ID / purchase history.
- For Google Play refunds: use Google Play Help → Order history → Report a problem.
Address
Company mailing address in New Zealand
PO Box 7247, Nelson Mail Centre, Nelson 7042, New Zealand
Notes on contacting
Use the address for formal postal communications. For subscription or billing issues, first use the online support pathways linked above.
If you need further help understanding your rights in New Zealand, consider contacting the Commerce Commission or Citizens Advice Bureau.
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FAQ
Important warning regarding service limitations
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