Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Domestika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Domestika: Easy Method
What is Domestika
About the platform
Domestika is an online learning platform focused on creative skills such as design, illustration, photography and crafts.
It offers individual paid courses and a subscription service called Domestika Plus that provides app-based access and other benefits.
What it offers
Courses are sold directly on the website and via mobile apps (Apple App Store and Google Play).
Pricing and purchase flows can differ between the web and in‑app stores, which affects cancellation and refund routes.
How to cancel Domestika
Cancel via Web (Domestika site)
- Sign in to your Domestika account on the website.
- Go to your account settings or subscription page and choose Cancel subscription.
- Confirm cancellation before the next renewal date; web cancellations take effect at the end of the billing period.
- If you are on a free trial and cancel via the web, cancellation takes effect immediately and you lose unused credits.
- For full details see Domestika’s terms: domestika.org/terms.
Cancel via Apple App Store or Google Play
- If you subscribed in the iOS App Store, open the App Store app → your profile → Subscriptions → Domestika → Cancel.
- If you subscribed via Google Play, open Google Play → Menu → Subscriptions → Domestika → Cancel.
- Domestika cannot cancel app-store subscriptions for you; you must cancel through Apple or Google due to their policies.
- App-store cancellations stop future charges according to the store’s rules; refunds are handled by the store.
What happens when you cancel
Access and renewal
For web subscriptions, cancellation generally takes effect at the end of the current billing period; you retain access until then.
If you cancel during a free trial on the web, access ends immediately and any unused trial credits are lost.
Account and data
Your Domestika account and purchased course content remain accessible according to Domestika’s terms for purchased courses.
Domestika may retain account data for business and legal reasons; check the privacy policy in your account for retention details.
Will I get a refund?
Refunds for web course purchases
- You may be eligible for a full refund within 14 calendar days of a direct web course purchase if you have not accessed the course content.
- If you have accessed the course content, Domestika’s stated policy is that refunds are not granted after that 14‑day window.
- Reference: Domestika refunds and exchanges.
Refunds for Domestika Plus and in-app purchases
- Domestika Plus subscriptions and free trials are generally non‑refundable once activated, because digital content is delivered immediately.
- In‑app purchases via Apple or Google require you to request refunds through the App Store or Google Play; Domestika does not process those refunds.
- Always check the store’s refund process if you subscribed through your device.
Domestika plans and pricing
Official prices (as listed)
Domestika lists different prices depending on purchase channel. Web prices are shown in USD on the official site.
App-store prices may be shown in local currency in the App Store or Google Play and can differ from web pricing.
Pricing notes
Web plans are presented in US dollars on Domestika’s site; App Store listings in New Zealand show local pricing for in‑app purchases.
Always confirm the currency and total charge during checkout before confirming a purchase.
| Plan | Price | Period | Notes |
|---|---|---|---|
| Plus Monthly (via App Store NZ) | NZ$39.99 | Monthly | Access via Domestika app in NZ; differs from web pricing |
| Plus Monthly (web, USD) | US$33.90 (~NZ$XX.xx) | Monthly | Website pricing in USD - region not specified |
| Plus Annual (web, USD) | US$174.50 (~NZ$XX.xx) | Annual | Website pricing in USD - region not specified |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumers are protected by laws such as the Consumer Guarantees Act and the Fair Trading Act.
These laws prohibit misleading conduct and unfair contract terms, and they may apply to digital purchases and subscription practices.
How these laws may apply to Domestika
Domestika recognizes a 14‑day refund right for direct web course purchases if the course hasn't been accessed.
However, immediate delivery of digital content can limit statutory cancellation rights; misleading subscription practices may still be challengeable under NZ law.
Customer experiences
Positive feedback
- Many users praise the quality of courses and creative content offered by Domestika.
- Some reviewers state they found value in the course material despite issues with subscription processes.
Negative feedback
- Users report alleged "bait‑and‑switch" tactics: low‑priced course offers that led to unexpected automatic Plus subscriptions and large recurring charges.
- Complaints include limited or automated customer support, difficulty obtaining refunds, and unexpected renewal charges.
- See user reviews: Trustpilot Domestika NZ reviews.
Documentation checklist
What to gather before you contact support
- Order number, purchase date and receipt (web or app store receipt).
- Screenshots of the purchase confirmation, subscription page, and billing statements showing charges.
- Screenshots showing whether you accessed course content (if claiming non‑access).
How to present your claim
- Provide a clear timeline: date of purchase, date of any cancellation attempts, and dates of charges.
- Attach screenshots and receipts. If purchased via Apple/Google, include the App Store or Google Play receipt.
- If disputing a charge, consider contacting your bank or card issuer with your documentation as a next step.
Common mistakes
Mistake: Cancelling in the wrong place
Example: Attempting to cancel an App Store subscription through the Domestika website will not stop future charges if the subscription was bought through Apple or Google.
Always cancel via the same channel you used to subscribe: web purchases via your Domestika account; in‑app purchases via Apple or Google.
Mistake: Missing trial and renewal details
Example: Assuming a free or discounted trial will send a reminder before renewal, then being surprised by an automatic charge.
Keep a record of trial start/end dates and check renewal terms; set a calendar reminder a few days before the trial ends.
Comparative recap
Quick comparison
| Method | How to cancel | Refunds | Typical outcome |
|---|---|---|---|
| Web (Domestika site) | Cancel in your account settings on the Domestika website. | 14‑day refund for direct course purchases if not accessed; Plus subscriptions generally non‑refundable once activated. | Cancellation effective end of billing period; free trial cancellations end immediately. |
| Apple App Store | Cancel via App Store → Profile → Subscriptions. | Request refunds from Apple (App Store handles in‑app refunds). | Domestika cannot cancel or refund app‑store subscriptions for you. |
| Google Play | Cancel via Google Play → Menu → Subscriptions. | Request refunds from Google Play. | Domestika does not manage Google Play cancellations or refunds. |
Takeaway
Always confirm where you purchased the subscription and follow that channel’s cancellation and refund process.
Keep documentation and check New Zealand consumer protections if you believe charges or terms were misleading.
After cancelling
Useful links
- Domestika terms: https://www.domestika.org/terms
- Refunds and exchanges (support): Domestika refunds & exchanges
- Trustpilot reviews (NZ): Trustpilot
Next steps
Check your account and email for confirmation of cancellation and save any confirmation messages or screenshots.
Monitor your bank or card statements for any further charges and contact your bank to dispute unauthorised charges if necessary.
Address
No local New Zealand postal address found
Domestika does not appear to maintain a New Zealand‑specific postal address for cancellations.
For cancellations and most problems, use the online account tools or the support links above.
Postal correspondence
If you require postal correspondence, check Domestika’s terms or support pages for their registered corporate address; Domestika lists contact and legal information on its site.
Start here for contact details: Domestika terms.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.