Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Passmyinterview service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Passmyinterview: Easy Method
What is Passmyinterview
Service overview
PassMyInterview is an online training platform that provides interview preparation materials, practice assessments and video coaching aimed at helping users prepare for job interviews and assessments.
The service is delivered through its website and may also be available via mobile app storefronts (Apple App Store and Google Play) depending on your device.
How people use it
Users typically sign up for access to practice materials, mock interviews and training videos to prepare for specific recruitment processes or employers.
Subscriptions and trial access are the common ways users obtain the materials, with support available from the PassMyInterview team.
How to cancel Passmyinterview
Cancel via the PassMyInterview website
- Sign in to your account on the PassMyInterview website.
- Go to Account Settings or Subscription / Billing section and select Cancel subscription.
- If you cannot find the option, use the contact form on the website or email support@passmyinterview.com to request cancellation.
Cancel via mobile app stores and written requests
- iOS (App Store): Apple handles iOS subscriptions. Open Settings on your iPhone, tap your name, then Subscriptions and cancel from there.
- Android (Google Play): Google Play manages Android subscriptions. Open the Play Store, tap your profile, then Payments & subscriptions → Subscriptions and cancel there.
- Written requests: PassMyInterview’s terms list a postal address for written cancellations. Send a signed letter if required to: PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE, United Kingdom.
What happens when you cancel
Access after cancellation
Cancellation stops future billing but usually your access remains until the end of the current paid billing cycle.
This means you can continue to use the service for the remainder of the period you have paid for.
Billing, account and data
- Future automatic renewals will cease once cancellation is processed.
- Your account data typically remains on file; contact support if you want account deletion or data removal.
Will I get a refund?
Refund policy
PassMyInterview states a 30-day money-back guarantee for purchases, which is the primary refund policy reported by support communications.
If you request a refund within the stated 30-day period, the company has indicated that it will typically refund eligible purchases.
Exceptions and trial cancellation rule
- If you cancel within the 30-day trial and give at least 48 hours’ notice before renewal, you should not be charged beyond the initial payment and will receive about 28 free days as described by third-party reviews.
- Specific exceptions (for example, abuse of the service or non-compliance with terms) are not detailed in the verified summary; contact support for case-specific answers.
Passmyinterview plans and pricing
Plan overview
Exact pricing and plan names are not listed in the verified summary available here.
If you need precise current prices, check your account page or contact support directly.
Pricing table
| Plan | Billing type | Price |
|---|---|---|
| Monthly subscription | Recurring | Varies |
| Annual subscription | Recurring (yearly) | Varies |
| Trial / Introductory | Time-limited | Varies |
Your consumer rights in New Zealand
General consumer protections
New Zealand consumer law provides remedies when services are not as described, do not match what was promised, or fail to be carried out with reasonable care and skill.
These rights apply in addition to any commercial guarantee offered by a supplier.
How this applies to PassMyInterview
- PassMyInterview offers a 30-day money-back guarantee, which exceeds typical expectations and supports consumer rights in practice.
- No specific New Zealand cooling-off period was found for PassMyInterview; rely on the stated 30-day guarantee and statutory consumer remedies where applicable.
Customer experiences
Positive feedback
- "The training videos got me fully ready for the interview and I got picked for the job." (Trustpilot).
- "Great - I used the practice materials for a Morgan Stanley online assessment and I did very well." (Trustpilot AU).
Common complaints
- Some users report being charged a recurring subscription after expecting a one-off purchase.
- Complaints include missing joining emails, unclear subscription listings in accounts, and surprise renewal charges.
Documentation checklist
Required information to include
- Your full name and the email used for the PassMyInterview account.
- Order number, date of purchase and payment method (last four digits of card helpful).
- Clear statement that you request cancellation and, if applicable, a refund under the 30-day guarantee.
Optional supporting evidence
- Screenshot of your subscription status in the account or app store receipt.
- Copies of any previous communications with support and the dates/times of messages.
Common mistakes
Mistaking a one-off purchase for a subscription
Several users reported they believed they had purchased a single download when in fact a subscription was enabled.
Always check the payment confirmation and the billing terms at purchase to confirm whether a recurring subscription was created.
Failing to cancel through the correct channel
Users sometimes try to cancel via the website when the subscription is managed by Apple or Google; that will not stop store-managed renewals.
If you subscribed via the App Store or Google Play, you must cancel through that store to stop renewals from the store side.
Comparative recap
Summary table
| Channel | How to cancel | Refund likelihood / notes |
|---|---|---|
| Web / PassMyInterview website | Cancel in Account Settings, use the contact form, or email support@passmyinterview.com. | Refunds handled by PassMyInterview; 30-day money-back guarantee applies. |
| App Store (iOS) | Cancel via Apple Subscriptions in iOS Settings; Apple manages renewal billing. | No direct PassMyInterview iOS guidance found; refunds and billing handled per Apple policy. |
| Google Play (Android) | Cancel via Google Play → Subscriptions in the Play Store app. | No direct PassMyInterview Play guidance found; Google Play handles renewals and refunds per its policies. |
Key takeaways
- Cancel via the channel that manages your subscription to stop future billing.
- Contact PassMyInterview support for web-based refunds and to confirm cancellation status.
After cancelling
What to check immediately
- Confirm cancellation email or message from PassMyInterview and keep a copy.
- Check your bank or card statement to ensure future renewals do not occur.
Useful links and contacts
- PassMyInterview support email: support@passmyinterview.com.
- Third-party guide to cancelling: How to cancel (third-party).
- PassMyInterview reviews and refund reference: Trustpilot.
- New Zealand consumer information: consumerprotection.govt.nz.
Address
Postal address for written notices
PassMyInterview (postal address listed in terms):
PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE, United Kingdom.
Notes about written cancellation
If you send a written cancellation, include all items from the documentation checklist and request confirmation of receipt.
Allow sufficient time for international postage and processing if sending from New Zealand. Contact support by email if you need faster confirmation.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.