Cancel SCRIBBR online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Scribbr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Scribbr: Easy Method
What is Scribbr
Overview
Scribbr is an online service that offers plagiarism checks, citation tools, and proofreading/editing for academic documents. It operates globally and charges in US dollars for its services.
Core services
Key offerings include paid plagiarism reports, AI Proofreader tools, and human proofreading & editing with turnaround options. Some tools are one‑time purchases; others are subscription-based when bought via app stores.
How to cancel Scribbr
Cancel via App Store (iOS/macOS)
- Open the App Store on your Apple device.
- Tap your name, go to Subscriptions, find Scribbr and select Cancel Subscription.
- Cancellation stops future charges; you keep access for the remainder of the paid period.
Cancel via Google Play (Android)
- Open the Google Play app or visit play.google.com and sign in.
- Go to Subscriptions, select Scribbr and choose Cancel Subscription.
- Access remains until the end of the current billing cycle after cancellation.
Cancel web orders and Proofreading & Editing
- Plagiarism Check, Citation Check, Self‑Plagiarism Check and AI Proofreader cannot be cancelled once ordered.
- Proofreading & Editing orders may be cancelled, but you must pay for any costs already incurred by Scribbr.
- Follow up cancellation requests with Scribbr support and keep order confirmations and timestamps.
What happens when you cancel
Access after cancellation
For App Store and Google Play subscriptions, cancelling stops future renewals but you retain access until the paid period ends.
Web orders and work-in-progress
For web-based services, paid items that are non-cancellable (e.g., plagiarism checks) remain non-refundable except in limited circumstances.
Data and account effects
Your account information and previously generated reports typically remain accessible unless Scribbr's policies specify otherwise.
Will I get a refund?
Plagiarism Check refund rule
A refund for a Plagiarism Check is allowed only if, after 24 hours since payment, the check has not been completed. You must request the refund before results are delivered.
General refund policy and exceptions
- Scribbr's Terms state they do not affect your statutory consumer rights.
- There is no explicit global 14‑day automatic refund policy stated by Scribbr in their terms.
- Refunds for incomplete or faulty service are handled case-by-case; keep records to support your claim.
Practical steps to request a refund
- Contact Scribbr support immediately and provide order ID, payment receipt and timestamps.
- For Plagiarism Check refunds, request before the results are delivered and reference the 24‑hour rule.
- If needed, consider disputing the charge with your card issuer if Scribbr does not resolve a clear service failure.
Scribbr plans and pricing
Pricing overview
Scribbr lists prices in US dollars globally; New Zealand users must convert USD to NZD at the time of purchase. No NZD‑specific pricing is provided.
Common plans
| Plan | Price (approx USD) | Price (approx NZD note) | Period | Features |
|---|---|---|---|---|
| Plagiarism Checker - Small document (up to 7,500 words) | 19.95 USD (approx) | Convert 19.95 USD → NZD at purchase | Per document (one-time) | Premium report: similarity %, source list, side-by-side comparison, AI Detector, AI Proofreader |
| Plagiarism Checker - Normal document (7,500 - 50,000 words) | 29.95 USD (approx) | Convert 29.95 USD → NZD at purchase | Per document (one-time) | Same features for larger documents |
| Plagiarism Checker - Large document (50,000+ words) | 39.95 USD (approx) | Convert 39.95 USD → NZD at purchase | Per document (one-time) | Same features for very large documents |
| Proofreading & Editing - University/College (1-week turnaround) | Per-word rate: 0.017 USD × word count + 25 USD setup fee (approx) | Convert total USD → NZD at purchase | Per document (one-time) | Proofreading & editing; optional Structure/Clarity check increases rate; optional formatting/citation editing |
Your consumer rights in New Zealand
Statutory protections
Scribbr acknowledges that its Terms do not affect your statutory consumer rights under applicable law. This includes any rights of withdrawal you may have in New Zealand.
Practical implications for NZ consumers
New Zealand consumer law may allow you to cancel or seek remedies if an online service is not supplied as described or not delivered within a reasonable time.
Recommended steps if rights are breached
- Contact Scribbr support with clear evidence of the problem and request a remedy or refund.
- If unresolved, contact your payment provider to dispute the charge and consider filing a complaint with a NZ consumer protection body.
- Refer to official NZ government guidance: consumerprotection.govt.nz.
Customer experiences
Positive feedback
Many users praise Scribbr for simplifying citation generation and improving academic clarity and structure. Reviewers also commend proofreading/editing for improving flow and academic tone with clear suggestions.
Negative feedback
Some users report incomplete delivery after payment and only small goodwill refunds being offered. Others note the free plagiarism preview is limited and may label language quality unreliably.
Quality control concerns
There are reports of technical terminology being altered incorrectly in edits, requiring lengthy corrections by the user and resulting in partial refunds in some cases.
Documentation checklist
What to collect before you cancel or complain
- Order confirmation and invoice or receipt showing payment details.
- Subscription screenshots (App Store/Google Play) or web order pages showing service purchased.
- Time-stamped communications with Scribbr support and any revision requests.
- Copies or screenshots of delivered work, plagiarism reports, or missing deliverables.
Why documentation helps
- Supports refund or dispute claims with Scribbr or your payment provider.
- Helps regulators or consumer bodies assess whether the service met reasonable expectations.
Common mistakes
Assuming automatic refunds
Users sometimes assume cancelling automatically triggers a refund. Cancellation generally stops future charges; refunds follow Scribbr rules and are case-specific.
Canceling from the wrong platform
Many subscriptions originate in the App Store or Google Play. Cancelling on Scribbr’s website will not stop app-store charges; always cancel in the platform where you purchased.
Missing the Plagiarism Check refund window
For Plagiarism Check refunds you must request before results are delivered and note the 24‑hour completion rule. Waiting until after results are delivered often voids refund eligibility.
Comparative recap
At-a-glance comparison
| Item | Web orders | App Store (iOS/macOS) | Google Play (Android) |
|---|---|---|---|
| How to cancel | Contact Scribbr support; cancel proofreading orders if allowed | App Store → your name → Subscriptions → Scribbr | Google Play app or play.google.com → Subscriptions → Scribbr |
| Refunds available | Limited; Plagiarism Check refund only if not completed after 24 hours and requested before results | Platform handles billing; refunds follow Apple policies and Scribbr terms | Platform handles billing; refunds follow Google policies and Scribbr terms |
| Access after cancellation | Depends on service; non-cancellable items remain accessible or non-refundable | Access remains until the end of the paid period | Access remains until the end of the paid period |
| Common issues | Incomplete delivery, small goodwill refunds | Must cancel in App Store to stop renewal | Must cancel in Google Play to stop renewal |
After cancelling
Follow-up actions
- Save confirmation of cancellation and any final receipts or reports.
- Monitor your bank or card statement to confirm future charges stop.
Useful links and contacts
- Scribbr Terms of Use and legal information
- Scribbr reviews on Trustpilot (New Zealand)
- New Zealand consumer protection guidance
Address
Corporate mailing address
542 Singel, 1017AZ Amsterdam, The Netherlands
Notes about postal contact
Scribbr does not maintain a separate postal cancellation address for New Zealand; use the global address above for formal written correspondence where required.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.