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Studyfetch

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New Zealand

Cancellation service #1 in New Zealand

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Studyfetch Cancel Subscription | Postclic
Studyfetch
1901 Avenue of the Stars
90067 Los Angeles United States
support@studyfetch.com
Cancellation of Studyfetch contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Studyfetch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Studyfetch
1901 Avenue of the Stars
90067 Los Angeles , United States
support@studyfetch.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancel Studyfetch: Easy Method

What is Studyfetch

Overview

Studyfetch is an online study tool that offers flashcards, summaries, audio recaps, quizzes, games and other learning aids designed to make studying more efficient.

Who uses it

Students and lifelong learners use Studyfetch for note summarisation, practice testing and quick revision across subjects.

How to cancel Studyfetch

Cancel via web Billing Portal (recommended)

  • Log in to your StudyFetch account on the web.
  • Go to Settings.
  • Open the Billing Portal and follow the prompts to cancel the subscription.
  • Reference: StudyFetch unsubscribe guide.

If you subscribed through an app store

  • No explicit StudyFetch instructions found for App Store or Google Play cancellation.
  • Likely options: cancel via the web Billing Portal or manage subscriptions through your Apple or Google account subscription settings.
  • If unsure, gather your purchase receipt and contact StudyFetch support for guidance.

What happens when you cancel

Access after cancellation

When you cancel, your paid access usually remains active until the end of the current billing period.

After that period ends you will lose access to premium features unless you re-subscribe.

Data and account retention

Cancelling a subscription does not necessarily delete your StudyFetch account or content created within it.

If you need account or data deletion, contact support and request the specific action.

Will I get a refund?

StudyFetch refund policy (general)

  • Refunds are not granted for change of mind, forgetting to cancel, or where service has already been rendered.
  • Refunds are at the company’s discretion and subject to policy limitations.
  • Reference: StudyFetch refund policy.

Exceptions and practical steps

  • You may be eligible for a refund of the unused portion of a yearly subscription or a recently charged monthly subscription that you’ve barely used, but you must contact support to request it.
  • On the web (via Stripe Billing Portal), refunds are issued only if the product/service failed to function as advertised and support had an opportunity to resolve the issue.
  • Approved refunds are processed within 5 - 10 business days after approval.

Studyfetch plans and pricing

Available plans (NZ pricing)

Below are StudyFetch prices as shown on the New Zealand App Store listing under In‑App Purchases.

Key notes on pricing

Prices are local App Store prices and may change; verify within the App Store before purchase.

Plan Price (NZ$) Period Features
StudyFetch Premium Monthly NZ$39.99 Monthly Full access to Premium features (details per Apple listing)
StudyFetch Premium Quarterly NZ$49.00 Quarterly Full access to Premium features (details per Apple listing)
StudyFetch Premium Yearly NZ$179.00 Annual Full access to Premium features (details per Apple listing)
StudyFetch Explainers Premium NZ$39.99 Not specified (one‑off IAP) Explainers Premium access (as per Apple listing)
StudyFetch Explainers Premium (high) NZ$299.99 Not specified (one‑off IAP) Explainers Premium access (higher tier)
StudyFetch Explainers Basic (low) NZ$19.99 Not specified (one‑off IAP) Explainers Basic access (lower tier)
StudyFetch Explainers Basic (high) NZ$149.99 Not specified (one‑off IAP) Explainers Basic access (higher tier)

Your consumer rights in New Zealand

Rights under the Consumer Guarantees Act (CGA)

Under New Zealand’s CGA, digital services must be provided with reasonable care and skill and be fit for purpose.

Services should match their description; failure to do so can entitle consumers to remedies such as repair, replacement or refund.

Cooling‑off and refunds

There is no automatic statutory 14‑day cooling‑off period for digital subscriptions under NZ law; usual rights derive from the CGA rather than a set cooling‑off.

If StudyFetch fails to deliver as promised, you may have CGA entitlements even if StudyFetch’s own refund policy appears restrictive.

Customer experiences

Positive feedback

  • Users praise flashcards, summaries, audio recaps, quizzes, games and overall design for effective studying.
  • Some reviewers note responsive and helpful customer support and quick issue resolution.

Negative feedback

  • Complaints include Tutor Me inaccuracies, summaries that don’t match sources, crashes and unreliable notes.
  • Multiple reports mention unexpected or continued subscription charges and difficulties cancelling; some forum posts allege billing errors and poor support experiences.

Documentation checklist

Essential items to gather

  • Account email and username associated with StudyFetch.
  • Order receipt or purchase confirmation (App Store / Google Play / Stripe receipt).
  • Date and amount of the charge you want refunded.
  • Screenshots of subscription status, billing portal screens and any error messages.

Support correspondence

  • Copies of any emails or chat transcripts with StudyFetch support.
  • Notes of dates and times you attempted cancellation or contacted support.
  • If applicable, device details and app version for technical issues.

Common mistakes

Assuming the app store isn’t involved

Many users assume cancelling inside the StudyFetch app is sufficient; if you subscribed via Apple or Google you may also need to cancel through that store.

Always verify the original purchase source and cancel there if required.

Not contacting support for refunds

Users sometimes expect automatic refunds after cancelling; StudyFetch generally requires contacting support for eligibility assessments.

Missing receipts or not documenting usage can weaken a refund request - keep records and contact support promptly.

Comparative recap

Cancellation methods compared

The table below compares common cancellation routes, refund likelihood and practical notes for New Zealand users.

How they differ

Method Where to do it Refund likelihood Notes for NZ users
Web Billing Portal StudyFetch account Settings → Billing Portal Possible for unused yearly or lightly used monthly; case‑by‑case Preferred route; contact support for refunds and keep receipts
Apple App Store Apple account subscription management Refunds via StudyFetch unclear; Apple may handle IAP refunds Manage subscription in Apple settings; collect App Store receipt
Google Play Store Google Play subscription settings Refunds via StudyFetch unclear; Google may handle IAP refunds Manage subscription in Google Play; keep purchase confirmation
Direct support contact StudyFetch support (via docs/support pages) Possible if product failed or for unused portion of annual plan Required for refund requests and CGA complaints

After cancelling

Steps to confirm cancellation

  • Check your StudyFetch account Settings for subscription status and end date.
  • Check bank or App Store statements to confirm there are no further charges.

Helpful links

Address

StudyFetch corporate address

StudyFetch LLC

1901 Avenue of the Stars, Los Angeles, CA 90067, United States

Notes on postal cancellation

StudyFetch does not appear to maintain a New Zealand postal address. Cancellation of subscription is handled via the online Billing Portal rather than by post.

FAQ

To cancel your Studyfetch subscription via the web Billing Portal, log in to your account, go to Settings, open the Billing Portal, and follow the prompts to cancel. Ensure you keep proof of cancellation.

To cancel your Studyfetch subscription from the Apple App Store, manage your subscriptions through your Apple account settings. If you need assistance, gather your purchase receipt and contact Studyfetch support, or consider sending a cancellation request via registered mail.

After you cancel your Studyfetch subscription, your access to premium features will remain active until the end of the current billing period. You will lose access after that unless you re-subscribe.

Refunds for Studyfetch subscriptions are not guaranteed and are at the company's discretion. You may be eligible for a refund of the unused portion of a yearly subscription or a lightly used monthly subscription, but you must contact support to request it.

Cancelling your Studyfetch subscription does not delete your account or content. If you wish to delete your account or data, you need to contact Studyfetch support and specifically request this action, keeping proof of your request.