Cancel CHATURBATE online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Chaturbate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Chaturbate: Easy Method
What is Chaturbate
Overview
Chaturbate is an adult live-streaming website where broadcasters perform live shows and viewers can watch, chat, and tip using tokens.
Service model
The platform sells token packages and optional memberships to enhance the user experience and support models.
How to cancel Chaturbate
Cancel via web (recommended)
- Sign in on the Chaturbate desktop site and go to My Profile.
- Open the Memberships tab and cancel the supporter/fan-club membership there.
- You should receive an email confirming the membership end date; keep that email as proof.
- Source: Chaturbate support.
Mobile app and other methods
- Chaturbate’s Android app exists on Google Play; uninstalling the app does NOT cancel subscriptions.
- To cancel from mobile, sign in on the website and follow the web steps, or submit a support ticket if you cannot cancel yourself.
- There is no official iOS app on the Apple App Store, so no iOS app cancellation path exists.
- Source: DatingScout NZ.
What happens when you cancel
Access after cancellation
When you cancel a supporter or fan-club membership, access typically continues until the subscription’s paid end date shown in your confirmation email.
Renewal and account state
Automatic renewal stops at the end of the current billing period. Your Chaturbate account remains active unless you request full account termination.
Tokens and data
Tokens already spent cannot be recovered. Unspent token refund requests must be handled via billing support and are approved at Chaturbate’s discretion.
Will I get a refund?
General refund policy
Chaturbate states refunds are granted only in exceptional cases and at its sole discretion. Requests should be made promptly after purchase.
Terms indicate a 14-day window for requesting refunds in usual cases, but final decisions are by the company.
Exceptions and practical notes
- Some reviews report a limited money-back guarantee but often partial refunds and stricter timeframes (e.g., one week for some NZ-review notes).
- Billing issues, disputed charges, or independent broadcaster problems require a support ticket with transaction details and evidence.
- Tipping is voluntary and generally treated as nonrefundable.
- Sources: Terms, Chaturbate support, DatingScout NZ.
Chaturbate plans and pricing
Pricing summary
All publicly available pricing is listed in USD. New Zealand users will pay USD and may incur exchange fees from their payment provider.
Available plans
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Premium membership | US$19.95 | Monthly | Ad-free interface, private messaging, custom chat options, 200 free tokens |
| 100 tokens | US$10.99 | One-time | Token package |
| 200 tokens | US$20.99 | One-time | Token package |
| 400 tokens | US$39.99 | One-time | Token package |
| 550 tokens | US$49.99 | One-time | Token package |
| 750 tokens | US$62.99 | One-time | Token package |
| 1,000 tokens | US$79.99 | One-time | Token package |
Your consumer rights in New Zealand
Key protections under the CGA
The Consumer Guarantees Act (CGA) requires services to be supplied with reasonable skill and care and fit for purpose, including online subscriptions.
Remedies and overseas services
- If the service is not provided as promised, you may be entitled to remedies such as repeat service, repair, or refund under the CGA.
- The CGA still applies to overseas suppliers trading to NZ consumers, though enforcement against an overseas business can be more difficult.
- Source: Consumer Protection NZ.
Customer experiences
Positive feedback
- Some reviews praise the Android app as compact, smooth, and suitable for HD mobile viewing.
- Users who only use free features or occasional token purchases often report satisfactory performance.
Negative feedback and issues
- Complaints include allegations of poor customer support, disputes over refunds, and model payout problems.
- Community reports detail account control issues, delayed or withheld performer payments, and risks in private sessions or contracts.
- Sources: DatingScout NZ, Glassdoor, community threads on Reddit, and Trustpilot.
Documentation checklist
What to gather before contacting support
- Account username and email address used on Chaturbate.
- Membership or subscription confirmation email showing start and end dates.
- Transaction IDs, payment method details, and dates of purchase.
- Screenshots of subscriptions page, error messages, or failed cancellation attempts.
- Copies of any prior support tickets and responses.
How to submit evidence
- Open a support ticket via the Chaturbate support portal and attach the items above.
- Keep all correspondence and confirmation emails for escalation or consumer complaints if needed.
Common mistakes
Assuming app removal cancels subscriptions
Uninstalling the Android app does not cancel your subscription. You must cancel via the website or support.
Missing cancellation proof and refund windows
People often delete confirmation emails or fail to collect transaction IDs, making disputes harder to resolve.
Delaying a refund request may put you outside the timeframe Chaturbate accepts for exceptions or discretionary refunds.
Comparative recap
Quick comparison
| Action | Ease | Refund likelihood | Notes for NZ users |
|---|---|---|---|
| Cancel via website (My Profile → Memberships) | Easy | Low (email confirms end date; refunds exceptional) | Recommended method; keep confirmation email. |
| Uninstall Android app | Trivial but ineffective | None (does NOT cancel) | Must cancel on website or contact support. |
| Contact support / submit ticket | Moderate | Possible in exceptional cases | Necessary for billing disputes, unspent tokens, or if you cannot cancel yourself. |
After cancelling
Follow-up actions
- Save the cancellation confirmation email and note the date when access ends.
- If billed through a third party (bank, card, app store), check statements and contact your payment provider if unauthorized charges continue.
Useful links
- How to cancel a supporter membership (Chaturbate)
- Billing and refund support (Chaturbate)
- Consumer Protection NZ - refunds & remedies
- DatingScout NZ review (practical notes)
Address
Corporate address
Chaturbate's publicly listed corporate address is:
Multi Media, LLC, 23615 El Toro Rd #X344, Lake Forest, California 92630, United States
New Zealand presence
There is no dedicated New Zealand postal address on public listings. For account or billing issues contact Chaturbate support via their help centre.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.