Cancel Filmbox: Easy Method

What is Filmbox

Product overview

Filmbox is a set of film-scanning and film-emulation products offered under names such as FilmBox (by Photomyne) and Filmbox Pro.

Offerings include mobile scanning apps and desktop film-emulation software sold as subscriptions or perpetual licenses.

Where it appears

Filmbox is available via web accounts (MovieBox / FilmBox+ via partners) and as apps listed on stores such as the Apple App Store.

Pricing and features vary by plan; available public pricing is listed in USD in this guide.

How to cancel Filmbox

Cancel via web / MovieBox (or FilmBox+ via partner)

• Sign in to your MovieBox account where you manage subscriptions.
• Locate the subscription or account settings and choose the cancel option.
• If your subscription is through a partner for FilmBox+, follow that partner's cancellation process.

Cancel via Apple App Store (iOS)

• Open your Apple ID / Subscriptions settings in the App Store or device Settings.
• Find the FilmBox subscription and turn off auto-renewal to cancel future payments.
• Note: disabling auto-renewal cancels future billing but access continues until the paid period ends.

Cancel via Google Play

• No explicit Google Play cancellation instructions were documented in the sources we reviewed.
• If you subscribed via Google Play, check your Google Play account Subscriptions page or Google support for steps.

What happens when you cancel

Access after cancellation

Cancellation stops future renewals but generally does not remove access immediately.

You keep access until the end of the paid period you already paid for.

Account and data

Cancelling a subscription does not necessarily delete your account or stored content.

Account deletion may be available separately; for FilmBox+ via partner, follow partner instructions for account removal.

Will I get a refund?

Standard refund policy

The MovieBox continuous subscription agreement states there will be no refund for periods already paid.

This no-refund rule applies unless a refund is required by applicable legislation.

Trial and other exceptions

• Any unused portion of a free trial is forfeited if you purchase a subscription (per the App Store listing for FilmBox by Photomyne).
• Statutory consumer rights (see New Zealand section) may entitle you to a remedy or refund in certain cases where the service is faulty or misleading.

Filmbox plans and pricing

Summary of available plans

Prices below are recorded in USD. No NZD prices or NZ-specific App Store prices were provided in the sources.

Plans table

Your consumer rights in New Zealand

Statutory protections

New Zealand consumer law gives buyers remedies when services are faulty, misleading, or do not meet reasonable expectations.

These rights operate in addition to any contractual terms provided by the service.

How this affects refunds and cancellations

• The contractual “no refund” clause does not override statutory consumer rights in New Zealand.
• If the service is not delivered as promised or is defective, you may be entitled to a repair, replacement, or refund under NZ law.

Customer experiences

Positive feedback

Many users praise Filmbox for high-quality film emulation; colorists consider its look very authentic.

Positive commentary highlights the product's film-emulation accuracy compared with alternatives.

Negative feedback

Some iOS users reported that free trials ended earlier than advertised or scans stopped during trial periods.

Reports include complaints about unresponsive support when users sought help with trial or subscription issues.

Documentation checklist

What to gather before you cancel

• Account email or username used to subscribe.
• Order receipt or subscription confirmation showing plan, date, and payment method.
• Screenshots of subscription status in the app or account page (if available).
• If subscribed via a partner, any partner account details and receipts.

What to have when seeking a refund or complaint

• Clear timeline of events (sign-up date, trial start/end, issues encountered).
• Copies of communication with support and any relevant screenshots.

Common mistakes

Assuming cancellation and deletion are the same

Many users expect cancelling a subscription also deletes their account or content; this is not automatic.

If you want your account removed, check account deletion options separately or contact support.

Missing the correct cancellation channel

Users sometimes try to cancel via the app settings instead of the App Store or the partner platform that actually manages billing.

Always confirm where you originally subscribed (App Store, Google Play, MovieBox web, or partner) and cancel there.

Comparative recap

Quick platform comparison

The table below summarizes cancellation routes, refund stance, and notable notes per platform.

Recap table

After cancelling

Immediate steps to take

• Confirm cancellation in the platform where you subscribed (App Store, MovieBox account, or partner).
• Keep receipts and screenshots showing cancellation and your remaining access period.

Helpful links and next actions

• Manage subscriptions on Apple devices
• Manage subscriptions on Google Play
• New Zealand consumer rights and complaints

Address

Postal address

No New Zealand postal address for cancelling Filmbox was located in the sources we reviewed.

There is no NZ-specific physical address provided for cancellation by post.

Other contact notes

Filmbox (by Photomyne) appears to be headquartered in Tel Aviv, Israel, and support is listed via email or on their site rather than a NZ postal address.

If you need to contact the provider, use the support or contact options shown on the official app listing or the service website.