Cancel Imdbpro: Easy Method

What is Imdbpro

Service overview

Imdbpro is a paid subscription service from IMDb aimed at entertainment professionals and industry researchers.

It provides expanded contact details, representation listings, industry credits, and profile management tools beyond the free IMDb listings.

Who typically uses it

Users include actors, agents, casting directors, managers, and industry researchers who need verified contact and representation data.

Imdbpro also offers enhanced profile features useful for self-promotion and networking in the film and TV industries.

How to cancel Imdbpro

Cancel via web (desktop)

• Log in to your IMDbPro account on a desktop browser at pro.imdb.com.
• Go to Account Settings → Cancel Membership page.
• Click "Continue to cancel", then click "Confirm cancellation".
• Your access continues until the end of the current billing period.

App Store / Google Play subscriptions

• IMDbPro does not support cancellation from the mobile app; cancellations are intended to be done on the web.
• If you subscribed via Apple App Store or Google Play (not confirmed officially), you likely must cancel through that store's subscription management.
• For Apple support see Apple Support. For Google Play see Google Play Help.

What happens when you cancel

Access after cancellation

After you confirm cancellation, you keep IMDbPro access until the end of your current billing period.

There is no immediate loss of features once cancellation is completed and paid time remains.

Account and data

Your IMDbPro account and profile data remain accessible for the duration of paid access; policies about data retention after access ends follow IMDb’s terms.

If you return later, you may sign up again and your profile may need reactivation or editing depending on platform changes.

Will I get a refund?

Standard refund policy

The IMDbPro Subscriber Agreement states that fees and charges, including taxes, are non‑refundable.

Generally, once a billing period starts you should not expect a refund under the standard policy.

Exceptions and free trials

• If you are still in a free trial, cancel anytime during the trial to avoid being charged; cards are not charged during the trial period.
• Some users report contacting IMDb support to request refunds for specific issues (for example, being charged unexpectedly); support responses may vary.
• To attempt a refund, be prepared to provide billing details, dates of charge, and any supporting screenshots when contacting IMDb support.

Imdbpro plans and pricing

Pricing summary

IMDbPro lists plans in USD. New Zealand users are generally billed in USD and your card provider converts to NZD.

IMDbPro does not publicly list NZD pricing on its site and billing may appear in USD on statements.

Plans table

Your consumer rights in New Zealand

Relevant laws

New Zealand consumer law includes the Consumer Guarantees Act (CGA) and the Fair Trading Act (FTA).

These laws require goods and services to be supplied fairly and prohibit misleading conduct and unfair contract terms.

How the law may apply

• Non‑refundable clauses can be valid if the service was provided as described and clearly explained before purchase.
• If IMDbPro misled consumers or failed to supply the service as promised, NZ consumers may have remedies under CGA/FTA.
• If you believe the service was not delivered or advertising was misleading, you can raise the issue with IMDb support and, if necessary, with NZ consumer authorities.

Customer experiences

Reported positives

There were no verified positive IMDbPro reviews specific to New Zealand sources identified in the reviewed data.

Many users value the additional contact and representation data when it meets expectations.

Reported negatives

• Users have reported difficulty cancelling trials and confusion over billing or unexpected charges.
• Reviews note issues such as opaque billing, poor communication, and interface/usability frustrations.
• Some users say profile customisations were lost after cancellation and that customer service response can be slow.

Documentation checklist

What to have before you cancel

• Your IMDbPro account email address and password.
• Billing date and the last four digits of the card used for payment.
• Any trial start and end dates or screenshots showing the subscription status.

If seeking a refund or disputing a charge

• Copy of the charge on your card statement with date and amount.
• Correspondence with IMDb support, including ticket numbers or emails.
• Screenshots of account cancellation pages or trial terms if relevant.

Common mistakes

Assuming mobile app cancellation works

Many users try to cancel inside the mobile app, but IMDbPro cancellation is handled via the web account settings on desktop.

Attempting to cancel only in an app may leave the subscription active and lead to further charges.

Expecting automatic refunds

Assuming a refund will be issued after cancelling is a common mistake; IMDbPro’s stated policy is no refunds for paid periods.

If you were charged unexpectedly, contact support promptly and keep documentation rather than assuming a refund is guaranteed.

Comparative recap

Quick comparison

After cancelling

Follow-up actions

• Keep confirmation screenshots or emails showing cancellation and the end date of access.
• Check your next bank/credit card statement to confirm no further charges occur after the billing period ends.

Helpful links and contacts

• IMDbPro main page (account login and settings).
• IMDb Help Centre (support articles and contact options).
• Apple Support (if subscribed via App Store).
• Google Play Help (if subscribed via Google Play).

Address

IMDb corporate mailing

P.O. Box 81226, Seattle, Washington 98108‑1226, United States.

Note: IMDbPro does not provide a specific New Zealand postal address; cancellations are processed online via account settings.