Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Loyalfans service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Loyalfans: Easy Method
What is Loyalfans
Overview
Loyalfans is a creator-focused social platform where fans subscribe to creators for exclusive content, pay-per-view posts, tips, and direct interaction.
The site is primarily web-based and creators set their own subscription and content prices.
Who uses the service
Creators use Loyalfans to monetise content and build direct relationships with paying fans.
Fans subscribe to individual creators for access to content, messaging and special posts.
How to cancel Loyalfans
Cancel on the website (active subscriptions)
- Log in to your Loyalfans account on the website.
- Go to your active subscriptions page (for example: /my-friends/subscribed).
- Press the "CANCEL" button next to the subscription you want to stop.
- Alternatively, open the creator’s page and cancel via the timeline or subscription view there.
Cancel via account settings
- Log in and navigate to subscription settings or billing/subscriptions in your account menu.
- Select the creator’s subscription you want to end and click “Cancel Subscription”.
- The subscription remains active until the end of the current billing cycle and will not rebill afterward.
App Store / Google Play notes
- There is no official cancellation process listed via the App Store or Google Play for Loyalfans subscriptions.
- Payments and cancellations appear to be managed exclusively via the Loyalfans website, so always check your web account.
What happens when you cancel
Access and billing
When you cancel a subscription it remains active until the end of the current billing period you already paid for.
After that date the subscription will not renew and you will lose subscriber-only access to that creator’s content.
Account and data
Cancelling a subscription does not necessarily delete your Loyalfans account or the content you have previously accessed.
If you want an account deleted, follow Loyalfans' account deletion process or contact support; keep copies of important messages or receipts.
Will I get a refund?
Standard refund policy
Loyalfans' Terms and Conditions state that all sales are final and payments are non-refundable and earned on receipt.
No refunds or credits are given for partially used periods under the standard policy.
Exceptions and discretionary credits
- The company may issue refunds as account credit in exceptional circumstances, at its sole discretion.
- Credits, when given, are usually not cash refunds and policies may limit the form of compensation.
New Zealand consumers
Under New Zealand law, statutory rights may apply if the service is defective or misrepresented, which can affect refund claims.
If Loyalfans has failed to deliver as described, you may have additional remedies despite "all sales final" terms.
Loyalfans plans and pricing
What creators set
Creators set their own prices for subscriptions, pay-per-view content and tips within the Loyalfans platform.
No central NZ$ pricing list is published by Loyalfans for New Zealand users.
Typical pricing notes
Publicly available information indicates creator prices vary widely; specific NZD values are not listed by the platform.
Always check the creator’s page for the exact subscription or content price before paying.
| Plan / Charge type | Typical price (local) |
|---|---|
| Monthly subscription | Varies |
| Pay-per-view (PPV) posts | Varies |
| Tips and one-off payments | Varies |
| Custom creator offers | Varies |
Your consumer rights in New Zealand
Statutory protections
New Zealand consumer law (Consumer Guarantees Act, Fair Trading Act) requires services to be fit for purpose and as described.
Terms that attempt to exclude these statutory rights may be unenforceable if the service is defective or misleading.
How this applies to Loyalfans
Although Loyalfans' terms state "all sales final", you may still seek remedies under NZ law if the platform or a creator fails to deliver as promised.
Document problems and attempt resolution with Loyalfans support first; escalate to NZ consumer bodies if necessary.
Where to get local advice
Customer experiences
Positive reports
Some creators report good support for promoting content, a professional interface, and ease of use for posting and streaming in browsers.
A minority of users describe the platform as easy to use and effective for audience building.
Negative reports
Many reviews cite problems such as account suspension without clear explanation, payment or payout issues, and poor customer support.
Users have also reported technical glitches, difficulty deleting accounts, disputes over refunds, and occasional claims of withheld payouts.
Documentation checklist
Required documents
- Account username and email used to subscribe.
- Screenshots of the active subscription page or the "Cancel" button before and after action.
- Billing receipts or payment records showing dates and amounts.
Optional supporting evidence
- Copies of messages with the creator or with Loyalfans support relating to the dispute.
- Bank or card statements showing charges if relevant to a refund claim.
- Screen recordings of technical errors or site behaviour, if available.
Common mistakes
Cancelling in the wrong place
Users sometimes assume the App Store or Google Play manages cancellations; Loyalfans cancellations are typically handled on the Loyalfans website.
Always check your web account's subscription settings to confirm cancellation.
Expecting automatic refunds
Expecting a refund after cancelling within the same billing period is a common mistake; Loyalfans states payments are non-refundable.
If you believe you have grounds for a refund under NZ law, gather evidence and contact support before escalating to consumer agencies.
Comparative recap
At-a-glance comparison
| Topic | Loyalfans | Other creator platforms (typical) |
|---|---|---|
| Cancellation method | Website subscription page or account settings | Website or app store, varies by platform |
| Refund policy | All sales final; discretionary credits only | Varies: some platforms offer refunds under certain conditions |
| Consumer reviews | Mixed: both positive creator reports and many complaints about support/payments | Varies by platform; reputations differ widely |
| NZ consumer rights | Statutory rights still apply despite terms | Statutory rights apply; platform terms may not override law |
After cancelling
Next practical steps
Keep copies of cancellation confirmation, receipts and screenshots showing the subscription end date.
Monitor your bank or card for any unexpected charges and contact your bank or card issuer if unauthorised charges appear.
Who to contact for help
- Loyalfans Terms & Conditions - for refund and policy details.
- Loyalfans Help / Support - for account and cancellation assistance.
- NZ Consumer Protection - for statutory rights and next steps.
Address
Legal notices
Official legal notices and mailed complaints can be directed to the company's legal department address in the United States.
Mailing address
Endsun Services LLC, Attn: Legal Department, 250 Corey Avenue, Suite 67064, St Pete Beach, FL 33706, United States
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FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.