Cancel Variety: Easy Method

What is Variety

Overview

Variety is a publication and subscription service that offers magazines and related products, available via direct subscriptions and third-party platforms such as Readly, the App Store and Google Play.

The service includes sample offers, recurring subscription plans and digital access options tailored to different devices and regions.

What this guide covers

This guide explains how to cancel, what happens after cancellation, refund rules, consumer rights in New Zealand, and common user experiences.

It also lists required documentation, common mistakes to avoid, and useful links for next steps.

How to cancel Variety

Cancel a website or direct subscription

• Open the order confirmation email you received when you subscribed and follow the link to manage your subscription.
• Or log in to your account on the Variety website and choose pause, skip or cancel from the subscription management area.
• Support for managing subscriptions directly is available 24/7 through the account interface.

Cancel a subscription bought via app stores

• For App Store (iOS) subscriptions: cancel and request refunds via reportaproblem.apple.com.
• For Google Play subscriptions: manage and cancel from Google Play subscription settings on your Android device or via Google Play Help.
• Remember that purchases through app stores are often managed directly by Apple or Google rather than by Variety.

What happens when you cancel

Access and recurring billing

When you cancel a recurring subscription you will usually retain access until the end of the paid period.

Auto‑renewal will be stopped so future charges do not occur after the current billing cycle ends.

Data and order records

Your account and order history are normally retained according to Variety's account policies so you can review past purchases.

If you need data removed, contact customer support and request account deletion or data edits per privacy rules.

Will I get a refund?

General refund rules

Refunds depend on the purchase type: one‑time purchases, sample packs, and subscriptions have different rules and deductions.

For App Store purchases, Apple handles refunds through its portal; New Zealand consumer rights still apply.

Specific exceptions and conditions

• One‑time purchases: approved returns may incur a NZ$5.99 deduction for postage, return postage and restocking.
• Sample packs and orders converted from samples to subscriptions are non‑refundable (only shipping may be charged back where applicable).
• Discounted subscription orders may be refunded but return‑associated costs (return postage, restocking, safety inspection fees) can be deducted.
• If you reject delivery by notifying the courier, you may receive a full refund once the return is confirmed.
• There is a 60‑day money‑back guarantee for recurring two‑month supply orders; full refund if no desired results, subject to terms (not valid if a promotional code was used or for repeat customers).
• App Store (iOS): request refunds via reportaproblem.apple.com; statutory consumer rights under New Zealand law are preserved.

Variety plans and pricing

Main plan

Notes on pricing

Readly includes Variety magazine within its catalogue at the listed monthly price.

App Store in‑app purchases may display prices in USD; final NZD charge depends on Apple’s conversion.

Your consumer rights in New Zealand

Statutory protections

Consumers in New Zealand retain rights under the Consumer Guarantees Act and other laws for goods and services purchased, including purchases made through app stores.

These statutory rights may entitle you to remedies if products or services are faulty, misrepresented or not delivered as promised.

App Store and marketplace purchases

Purchases made via Apple's App Store must use Apple's refund process, but this does not waive your New Zealand consumer rights.

For Google Play purchases, Google manages cancellations and refunds; statutory rights in New Zealand remain applicable.

Customer experiences

Positive feedback

• Many users praise flavours like cocoa and vanilla, and report improvements in focus, energy and mood.
• Customers often note fast delivery and helpful customer service, with some cases resolved directly by senior staff.

Negative feedback

• Some customers report being subscribed without clear warning and being charged soon after receiving samples.
• Complaints include unexpected billing, charges for wrong‑address deliveries and multiple credit‑card charges for sample orders.
• Users sometimes report difficulty obtaining refunds for sample‑related or subscription charges.

Documentation checklist

What to have before you cancel

• Order confirmation email or subscription reference number.
• Account login email and password for the Variety website or app.
• Payment method details and last charged amount for verification.

What to include in refund or cancellation requests

• Clear statement that you wish to cancel the subscription (pause/skip/cancel option).
• Order date, product name (sample or subscription), and reason for cancellation or refund.
• Photo evidence if you claim a faulty or wrong delivery, plus tracking number if returning goods.

Common mistakes

Not checking renewal timing

Customers sometimes miss renewal reminders and are charged shortly after receiving a sample.

Variety sends reminders for sample subscriptions - two reminders 7 days before renewal and a final reminder the day before - so check those emails.

Managing app store purchases

Buying via the App Store or Google Play means managing subscriptions in those platforms, not always on Variety’s site.

Assuming Variety can directly cancel an App Store subscription can delay refunds; use Apple or Google portals first.

Comparative recap

Quick comparison

After cancelling

Check confirmation and access

After cancelling, retain any confirmation emails that prove the cancellation and note your access end date.

If you do not receive confirmation, follow up with customer support or the relevant app store support channel.

Useful links and next steps

• Apple refunds and subscription support: reportaproblem.apple.com
• Google Play subscriptions help: Google Play Help
• If you need to return physical goods, keep tracking information and use the courier’s proof of return.

Address

Physical address for notices

Level 1, 300 Great South Road

Greenlane, Auckland, New Zealand

How to use this address

Use the physical address for formal cancellation notices or postal correspondence when no other contact is available.

For faster action, use the online account management or the relevant app store support portal first.