Cancel MOTOGP online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Motogp service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Motogp: Easy Method
What is Motogp
Overview
Motogp is the official digital subscription service and online platform for grand prix motorcycle racing content, including live races, replays and archives.
It is operated by the MotoGP rights holder and offers web and app-based access to video, timing and editorial material for subscribers worldwide.
Services included
Typical offerings include live race streaming, on-demand archives and live timing, depending on the subscription and region.
Access methods include motogp.com and mobile apps distributed via the App Store and Google Play; some purchases are handled through third-party storefronts.
How to cancel Motogp
Cancel via the MotoGP website
- Sign in at MotoGP Help Center.
- Go to My Account → Subscriptions → Modify Renewal and choose Cancel.
- Cancel at least 24 hours before the renewal date to stop the next charge; your subscription remains active until expiry.
Cancel via app stores and other channels
- If you subscribed through the App Store or Google Play, cancel using your Apple or Google account settings; MotoGP cannot cancel these for you.
- If you bought through a third-party store (for example an app marketplace), follow that store’s cancellation process or contact their support.
What happens when you cancel
Access after cancellation
Your subscription remains active until the end of the current paid period even after cancellation.
You will continue to have access to content, live streams and archives until the expiry date shown in your account.
Renewals and data
Auto-renewal stops immediately when you cancel the renewal option but historical account data may be retained per MotoGP’s data policy.
If you subscribed via an app store, billing and renewal are controlled by that store and changes appear in your store account settings.
Will I get a refund?
Standard refund policy
European consumers have a right to a full refund within 14 calendar days from purchase if the digital content has not been consumed (no streaming or live timing used).
This EU right does not automatically apply worldwide; refunds outside that scope depend on MotoGP terms and local rules.
Exceptions and Dorna discretion
- After 14 days, or if you have consumed the content, refunds are generally not granted.
- Refunds may be issued in exceptional cases at Dorna’s discretion; contact MotoGP customer support with details and evidence.
Motogp plans and pricing
Overview of plan types
Actual plan names, availability and prices vary by region and by whether you subscribe via the website or an app store.
Use your account pages or the app store listing to see current pricing for New Zealand.
Pricing table
| Plan | Price (NZD) | Billing frequency | Notes |
|---|---|---|---|
| Monthly subscription | Varies | Monthly | Price set on motogp.com or app store at purchase |
| Annual subscription | Varies | Yearly | Often cheaper per month than monthly; check account for offers |
| In-app purchases (App Store / Google Play) | Varies | Depends on purchase | Managed and billed by Apple/Google, not MotoGP |
Your consumer rights in New Zealand
No automatic EU-style cooling-off right
New Zealand does not provide the same automatic 14-day EU cooling-off period for digital content purchased online.
Unless the provider offers a specific trial or refund policy, cancellation and refunds are governed by the contract you agreed to at purchase.
Guaranteed service and remedies
- Under New Zealand law, consumers are protected by obligations that services must be supplied with reasonable care and skill and be fit for purpose.
- If MotoGP’s service is faulty or misrepresented, you can raise a complaint citing consumer protection laws and seek remedies, including repair, replacement or refund where appropriate.
Customer experiences
Positive feedback
Some users report good content quality and acceptable streaming on certain devices, such as Amazon Fire, and value for specific features.
Positive reviews typically highlight archive access and match replays as useful additions.
Common negative feedback
- Trustpilot reviews include frequent complaints about cost, commentary and technical reliability.
- Reported issues include app crashes, unexpected logouts, error messages, missing archive content and spoiler-revealing thumbnails.
Documentation checklist
What to have before cancelling
- Account email and password used to subscribe to Motogp.
- Order or subscription reference (found in confirmation emails or account subscription page).
- Payment method details or receipt if you need to request a refund or dispute a charge.
What to have when requesting support
- Detailed description of the issue (dates, device, screenshots or error messages).
- Record of attempted troubleshooting steps and communications with support.
- If purchased via app store, a copy of the store receipt and account ID.
Common mistakes
Wrong cancellation channel
A frequent error is attempting to cancel an App Store/Google Play subscription via the MotoGP website; those purchases must be cancelled in the relevant store account.
Check where you originally subscribed before following cancellation steps to avoid delays.
Missing the renewal cut-off and assuming instant refund
Another common mistake is cancelling within 24 hours of renewal and still being billed; Motogp requires cancellation at least 24 hours before renewal.
Also, expecting an automatic refund after cancellation is often incorrect - refunds depend on timing, content consumption and provider discretion.
Comparative recap
Quick comparison
The table below summarizes key differences between subscribing via the website and via app stores for New Zealand users.
Comparison table
| Aspect | Website (motogp.com) | App Store / Google Play |
|---|---|---|
| How to cancel | My Account → Subscriptions → Modify Renewal | Cancel via Apple/Google account settings |
| Required notice | Cancel at least 24 hours before renewal | Follow store’s cancellation timing (varies) |
| Refund policy | EU: 14 days if not consumed; otherwise rare | Refunds handled by app store; MotoGP cannot force-store refunds |
| Support for billing issues | MotoGP customer support for web purchases | App store support for purchases billed through them |
After cancelling
Next steps
- Confirm cancellation in your account and note the subscription expiry date.
- If you need a refund, contact MotoGP support quickly and provide purchase evidence.
Helpful links and escalation
- MotoGP Help Center - account and cancellation instructions.
- MotoGP FAQ - app-store and common support topics.
- MotoGP purchase policy - details on refunds and EU rights.
Address
Postal address for international purchase contracts
There is no dedicated postal cancellation address for MotoGP subscriptions in New Zealand; international purchase contracts are handled by Fanatics (International) Limited.
Fanatics (International) Limited
Fanatics (International) Limited, Stubbs Mill, 3 Upper Kirby Street, Manchester M4 6FN, United Kingdom.
For store-specific queries see store.motogp.com and your account pages for the appropriate support channel.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.