Cancel Cheerfun: Complete Guide

What is Cheerfun

Service overview

Cheerfun appears to offer fitness and dance-related digital content and subscription plans delivered through an app and website.

Details on company operation suggest a Hong Kong-based operator; product pages and terms are hosted on cheerfun.com.

Where it is offered

Cheerfun is listed in app stores and on its website, with pricing shown in USD in the App Store and NZD estimates available from third-party checks.

No New Zealand - specific storefront or local office was identified on the public pages reviewed.

How to cancel Cheerfun

If you subscribed via an app store

• Cancel through the store used to subscribe (Apple App Store or Google Play Store).
• Open your App Store or Google Play subscriptions page and select Cheerfun to cancel future renewals.
• Keep the subscription confirmation or screenshot as proof of cancellation.

If you subscribed via the Cheerfun website or contacted the company directly

• Check your Cheerfun account settings or subscription page on the Cheerfun website for a cancel option.
• If no website cancel option exists, contact Cheerfun support and request cancellation, quoting your account details and order number.
• Document all communications (dates, times, copy of messages) in case you need proof later.

Important note about available information

Public information did not include explicit steps for cancelling via the App Store, Google Play, or Cheerfun website.

This guide uses standard marketplace procedures and recommends retaining proof of cancellation and payment receipts.

What happens when you cancel

Access and renewals

When you cancel a subscription, future automated renewals should stop at the end of the current paid period.

If you cancel through an app store, access typically continues until the subscription period expires.

Account and data

Cheerfun’s publicly available pages do not specify post-cancellation data retention or deletion policies.

If you need data removed, request deletion from Cheerfun support and keep a copy of your request.

Billing and confirmations

After cancelling, save any confirmation message or screenshot from the store or provider showing the cancellation date.

If charges continue after cancellation, gather evidence and contact the payment provider and Cheerfun support.

Will I get a refund?

Cheerfun’s published return policy

Cheerfun’s website indicates returns are accepted within 30 days for eligible products and that a full refund may be issued to credit card or PayPal if products are unused or damaged and returned per procedure.

Source: Cheerfun Terms of Service and Return Policy on the company site: Terms of Service.

Exceptions and limitations

• No explicit mention on the site of a 14‑day statutory cooling‑off period or an explicit "no refunds" policy.
• Digital subscriptions often have different refund rules; Cheerfun’s site did not clearly state digital-subscription refund terms.
• Refunds may depend on how you purchased the subscription (app store vs website vs third‑party payment).

How to request a refund

• Gather proof of purchase (receipt, order number, payment record).
• Contact Cheerfun support quoting your order and reason for the refund request.
• If purchase was via Apple or Google, also review and follow their in‑store refund procedures.

Cheerfun plans and pricing

Pricing summary

Prices are shown in USD on the App Store and the figures below are NZD estimates based on an approximate conversion (1 USD ≈ 1.55 NZD).

Actual prices at purchase may vary due to exchange rates and store fees.

Plans table

Your consumer rights in New Zealand

Relevant NZ consumer protections

No specific information was located on Cheerfun’s site about statutory New Zealand cooling‑off rights.

General New Zealand protections such as those under the Consumer Guarantees Act and the Fair Trading Act may apply to goods and services.

How these rights may help

• The Consumer Guarantees Act covers quality and fitness for purpose for goods and services supplied in New Zealand when a supplier is carrying on business here.
• The Fair Trading Act prohibits misleading or deceptive conduct in trade and may apply to representations made about products or subscriptions.

Practical steps for NZ consumers

• Document the purchase and any issues, and request remedies from the seller first.
• If unsatisfied, consider contacting New Zealand consumer authorities for guidance: consumerprotection.govt.nz.

Customer experiences

Availability of reviews

No New Zealand - specific user reviews for Cheerfun were found in the information reviewed.

No New Zealand - specific recurring complaints were located in the sources reviewed.

Interpreting limited review data

The absence of NZ-specific reviews does not indicate overall quality; it indicates limited local visibility or usage data in the sources checked.

Look for broader app-store reviews or third‑party commentary for a wider sense of user experience where local reviews are scarce.

Documentation checklist

Purchase and account records

• Order confirmation or receipt (email or app store receipt).
• Subscription ID, account email, and username.
• Payment method details (last four digits, PayPal transaction ID).

Communications and evidence

• Screenshots of subscription settings and cancellation confirmations.
• Copies of emails or messages sent to Cheerfun support and responses received.
• Photos of unopened or returned goods if claiming a return for physical items.

Common mistakes

Assuming the website will handle app-store subscriptions

Users sometimes try to cancel subscriptions in the account area of the app or website when the payment was processed by Apple or Google.

If the subscription was billed by the App Store or Google Play, cancellation must usually be done through that store.

Not keeping proof of cancellation

Failing to save a cancellation confirmation can make it harder to dispute continued charges.

Always capture screenshots or emails showing the date and status of cancellation.

Confusing refunds for physical and digital goods

Refund policies can differ for digital subscriptions versus returned physical products; check the applicable policy before requesting a refund.

For digital purchases made through app stores, follow the store refund process as well as contacting Cheerfun if needed.

Comparative recap

Quick comparison table

After cancelling

What to monitor

Watch your payment method for any further charges after the cancellation date and save bank or PayPal statements.

If charges persist, contact Cheerfun support first, then your bank or payment provider to dispute unauthorised charges.

Useful links and resources

• Cheerfun Terms of Service and Return Policy: cheerfun.com - Terms of Service
• New Zealand consumer guidance: consumerprotection.govt.nz
• Apple subscriptions help: manage subscriptions on Apple
• Google Play subscriptions help: manage subscriptions on Google Play

Address

Corporate address

Cheerfun (operational contact) listed address:

ROOM 1502‑H15, EASEY COMMERCIAL BUILDING, 253‑261 HENNESSY ROAD, WANCHAI, HONG KONG

Notes on using the address

No New Zealand postal address for cancellations was found; using the Hong Kong address may be appropriate for formal notices or returns if required.

For faster resolution, contact support through the app or website and retain written confirmations when possible.