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Cancellation service #1 in New Zealand
NJPW World is New Japan Pro‑Wrestling’s official streaming service offering live events, pay‑per‑views, and an archive of matches and shows.
Subscribers get access to a large NJPW catalog and many live events for a monthly fee, with some PPVs charged separately.
When you cancel, access remains active until the end of your current billing period.
You will not lose immediate access unless the platform or NJPW terminates the service.
Auto‑renewal stops at the end of the billing period after cancellation and you will not be billed for subsequent cycles.
There are no pro‑rata refunds for unused time once a billing period has started.
Your account (email, viewing history) typically remains linked to NJPW World unless you delete the account per NJPW’s policies.
Check your NJPW World account settings for any data or profile deletion options.
NJPW World’s policy is that payments for Monthly Passes and PPVs are not refunded once made.
Refunds are generally not provided except in exceptional, stated cases by NJPW.
Under New Zealand consumer law, digital services that are accessed immediately do not usually attract a 14‑day cooling‑off right.
NJPW’s terms state no cancellations or refunds for digital content once access is granted, which aligns with this standard approach.
Apple and Google have their own refund processes that may be applied separately to purchases processed via their stores.
If you believe you have grounds for a refund via Apple or Google, contact their support directly as NJPW’s own terms do not grant refunds.
| Plan | Price | Billing period | Notes / Features |
|---|---|---|---|
| Monthly Pass (Web, new subscriber) | US$9.99 → approx. NZ$17.60 - 17.90 | Monthly (30 days) | Access to live and on‑demand NJPW content (excludes some PPVs). Billed in USD on the website. |
| Monthly Pass (App Store / Google Play) | Charged in NZD at local equivalent to US$9.99 → approx. NZ$17.60 - 17.90 | Monthly (billing period per app store) | Same content access; price and exact charge depend on the App Store/Play conversion and local billing. |
Exchange‑rate conversions are approximate and based on January 2025 data; final NZD amounts depend on your payment provider.
App store pricing and billing cycles may vary from the web subscription terms.
New Zealand law typically does not provide a 14‑day cancellation right for digital services accessed immediately after purchase.
If you receive immediate access to NJPW World content, the standard cooling‑off does not usually apply.
You can cancel at any time via the platform you used to subscribe, but you are not entitled to refunds for unused periods.
If you purchased through Apple or Google, you may request a refund from those platforms under their policies, separate from NJPW’s terms.
Many users try to cancel from within the app and cannot do so on iOS or Android if they subscribed via the app stores.
Always cancel via the platform used to make the purchase (Apple Settings, Google Play, the web site, or the third‑party platform).
Assuming you will get a partial refund for unused days is a common error; NJPW does not provide pro‑rata refunds.
If you think a refund is warranted, you must contact the platform that processed your payment (Apple/Google) or NJPW support explaining the situation.
| Platform | How to cancel | Refunds | Billing currency |
|---|---|---|---|
| Web | Sign in at NJPW World → Settings → My Account → Manage Subscriptions → Unsubscribe | No refunds from NJPW; shows "Pending Cancellation" when successful | USD (billed on website) |
| iOS (App Store) | iOS Settings → Apple ID → Subscriptions → NJPW WORLD → Cancel Subscription | No refunds from NJPW; Apple refund policy may apply separately | Charged in NZD by Apple at local equivalent |
| Android (Google Play) | Google Play Store → Payments & subscriptions → Subscriptions → NJPW WORLD → Cancel | No refunds from NJPW; Google Play refund policy may apply separately | Charged in NZD by Google at local equivalent |
| Third‑party (Roku, etc.) | Cancel through the platform account or contact platform support | Refunds depend on the third‑party platform’s policies | Varies by platform |
If you need to cancel immediately, use the same platform you used to purchase the subscription to avoid delays.
If you seek a refund, first check the receipt and then contact the payment platform (Apple/Google) as NJPW’s terms generally do not permit refunds.
TV Asahi Corporation / New Japan Pro‑Wrestling Co., Ltd., 6‑9‑1 Roppongi, Minato‑ku, Tokyo 106‑8001, Japan
There is no New Zealand‑specific postal cancellation address. For cancellations or account issues, use the online methods above or contact the platform that billed you.
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Written by Carter Evans
Former postal advisor · 5 years experience
Former postal-services advisor and e-signature specialist, I have been writing for Postclic for 5 years to demystify legally binding mail for everyday users.