Cancel NOVELIX online
Cancellation service #1 in New Zealand
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Novelix service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Novelix: Easy Method
What is Novelix
Overview
Novelix is a mobile reading app offering sample chapters and paid subscription access to stories. It is distributed on major app stores and uses recurring subscription billing for premium access.
Distribution
The app is available through Apple App Store and Google Play and may offer web or direct purchase channels in some regions. Publicly available contact or postal details for Novelix in New Zealand are not published.
How to cancel Novelix
Cancel via iOS / App Store (recommended for Apple users)
- Open the iOS Settings app on your iPhone or iPad.
- Tap your name (Apple ID) then select "iTunes & App Store".
- Tap your Apple ID, choose "View Apple ID", then "Subscriptions".
- Select Novelix from the list and tap "Cancel Subscription" at least 24 hours before renewal.
Cancel via Google Play and Web / direct
- Google Play: Open the Play Store app > Menu > Subscriptions, find Novelix and cancel. Note: no Novelix-specific Play Store cancellation policy was located, but this is the standard Play Store process.
- Web / direct purchases: No explicit web self-service cancellation instructions were found. If you bought outside an app store, contact the billing platform or in-app support used at purchase.
What happens when you cancel
Access after cancelling
Cancelling a recurring subscription typically preserves access until the end of the paid period. You can usually continue using VIP features for the remainder of the current billing cycle.
Renewal and account data
Once cancelled, auto-renewal stops and you will not be charged again at the next billing date.
Account data (reading history, downloads) may remain in your account; retention policies are controlled by the app and are not publicly detailed.
Will I get a refund?
General refund policy
Refunds are not automatic. Cancelling mid-cycle does not guarantee any refund or prorated credit unless required by law or a specific promotion.
Exceptions and special cases
- If the digital content is faulty or not as described, New Zealand consumer law may require a remedy.
- A different company named NovelX has offered 30‑day, case‑by‑case refunds, but that does not appear to apply to the Novelix reading app.
Novelix plans and pricing
Plans
The following pricing reflects App Store price conversions to NZD and available plan names shown by the app store listing.
Prices
| Plan | Price (NZD) | Period | Features |
|---|---|---|---|
| Weekly Pack (7 days VIP) | NZ$26.10 | Weekly | Unlimited reading access for 7 days |
| Yearly Pack (365 days VIP) | NZ$174.15 | Annual | Unlimited reading access for 365 days |
Note: Prices were converted from USD using the exchange rate 1 USD = 1.7416 NZD as of 15 January 2026.
Your consumer rights in New Zealand
Relevant laws
Digital purchases in New Zealand are covered by the Consumer Guarantees Act and the Fair Trading Act. These laws require goods and services to match descriptions and be of acceptable quality.
Practical implications
- There is no general automatic right to a mid-cycle refund for in-app digital content unless the product is faulty or misrepresented.
- If Novelix fails to deliver the promised service or misleads you, you may seek remedies, lodge complaints with the Commerce Commission, or request a chargeback through your payment provider.
Customer experiences
Positive feedback
- Some users report Novelix is a legitimate reading platform with free samples and paid options and find the app available on official stores.
- A small number of users report smooth delivery and authentic content in similar apps, though some comments conflate Novelix with other services.
Negative feedback
- Many complaints mention difficulty cancelling subscriptions and auto-renew continuing despite attempts to unsubscribe.
- Users report a subscription-only model, short content for the price, and low trust/safety scores on some review sites.
Documentation checklist
Proof of purchase
- App store receipt or confirmation email showing the Novelix subscription charge.
- Bank or card statement line showing the payment.
Cancellation evidence
- Screenshots of subscription status in App Store or Play Store showing cancellation or active subscription.
- Any confirmation emails or in-app messages acknowledging cancellation.
Common mistakes
Assuming cancellation is immediate
Users sometimes believe unsubscribing removes access immediately; in most cases access continues until the paid period ends.
Not cancelling in the correct platform
Cancel attempts inside the app may not stop store-based subscriptions. If you subscribed via Apple or Google, cancel via the relevant store.
Failing to keep receipts or screenshots can make disputes harder, so save proof of purchase and cancellation confirmations promptly.
Comparative recap
Quick comparison
The table below summarises cancellation routes, refund likelihood and important notes per platform to help choose the correct action.
Summary table
| Platform | How to cancel | Refund likelihood | Notes |
|---|---|---|---|
| iOS / App Store | Cancel via Settings > Apple ID > Subscriptions > Novelix (at least 24 hrs before renewal). | Low; refunds not automatic, possible only in exceptional cases. | Official App Store subscription management applies. |
| Google Play | Cancel via Play Store app > Menu > Subscriptions > Novelix (standard Play process; Novelix-specific guidance not found). | Low; refunds not automatic and Novelix-specific policy not verified. | Use Play Store subscription settings; contact Google Play support if needed. |
| Web / Direct | No public self-serve cancellation instructions found; cancel via the billing platform used or contact in-app support. | Low; depends on seller/platform terms and NZ law. | Keep purchase records and contact the billing provider for disputes. |
After cancelling
What to monitor
Keep an eye on your bank or card statement to confirm no further charges are taken after the billing period ends.
Helpful links and escalation
- Apple support: manage subscriptions
- Google Play Help: cancel subscriptions
- New Zealand Commerce Commission: consumer information
Address
Postal and contact details
No postal cancellation address or public postal contact for Novelix in New Zealand was located during verification.
If you need to contact the provider
Use the app store subscription management or the in-app support/contact option where available. For unresolved billing disputes, contact your bank or the Commerce Commission for guidance.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.