Cancel SHAHID online
Cancellation service #1 in Ireland
4.9Calculated on 5.6K reviews
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Shahid service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Shahid: Easy Method
What is Shahid
Service overview
Shahid is a streaming service operated by MBC that offers Arabic and international TV shows, movies and premium content under subscription plans.
Main features
It provides on-demand streaming, VIP/Ultimate tiers and in-app purchases through platforms such as the iOS App Store.
How to cancel Shahid
Primary cancellation route
Shahid's Terms of Use require cancellation via Shahid's Help Center or their website interface.
You must cancel at least one full day before your next renewal date to avoid being charged again.
Step-by-step cancellation (recommended)
- Sign in to your Shahid account on the Shahid website or Help Center: Shahid Terms & Help.
- Locate "Subscription", "Account", or "Manage Subscription" in your account settings.
- Follow the on-screen prompts to cancel; confirm the cancellation and retain any confirmation number or screenshot.
- If you subscribed via iOS/Android, check your App Store/Google Play subscription settings, but note Shahid's Terms refer to cancellation via the Help Center/web.
- Cancel at least one full day before your renewal date to prevent the next charge.
What happens when you cancel
Access after cancellation
After you cancel, you will normally retain access to Shahid until the end of your already-paid billing period.
Renewal and account data
Cancellation prevents future renewals if done before the cut-off time stated in the Terms.
Your account data and viewing history may be retained according to Shahid's data policies; review their privacy settings for details.
Will I get a refund?
Shahid’s stated policy
Shahid's Terms state that subscription fees are not refunded after cancellation unless applicable law requires otherwise.
They explicitly say no refunds for unused time in normal circumstances.
Exceptions and legal rights
- If New Zealand law (for example under the Consumer Guarantees Act) requires a refund for a substantially faulty or not-fit-for-purpose service, you may be entitled to a refund despite Shahid’s stated no‑refund policy.
- Always keep payment records and correspondence if you intend to seek a statutory remedy.
Shahid plans and pricing
Available pricing snapshot
No official New Zealand (NZD) prices were found publicly for 2024/2025; listed prices appear in USD and AED.
Notes on displayed prices
iOS in-app prices are shown in USD on some App Store listings and standard VIP pricing is quoted in AED on other sources.
| Plan | Price | Period | Notes |
|---|---|---|---|
| VIP (via iOS App Store) | US$24.49 | Varies | iOS in‑app purchase; shown in USD on App Store listing |
| Ultimate (via iOS App Store) | US$37.99 | Varies | iOS in‑app purchase; shown in USD on App Store listing |
| VIP (general Shahid VIP pricing) | AED 29.99 | Monthly | Standard VIP subscription price reported on third‑party sources |
Your consumer rights in New Zealand
Consumer Guarantees Act (CGA)
Under the CGA, services must be provided with reasonable care and skill and be fit for purpose.
If Shahid’s service is faulty or fails substantially you may be entitled to cancel and seek a refund or partial refund.
Fair Trading Act and remedies
Businesses cannot contract out of consumer rights; a blanket "no refunds" term does not remove CGA protections.
If issues are not resolved, you can ask for a fix, refund or compensation, and may take the matter to the Disputes Tribunal.
Useful official guidance: Consumer Guarantees Act guidance.
Customer experiences
Positive feedback
Some users praise Shahid for good content selection and value, describing it as "Great service" with attractive content choices.
Reported issues and complaints
Many reviews report problems with customer support, technical issues (including casting/Chromecast), and denied refunds.
Reports include login failures, early access cutoff after cancellation, and slow or unhelpful responses from support teams.
Documentation checklist
What to gather before contacting support
- Account email/username used for Shahid.
- Subscription ID or order reference from your confirmation or invoice.
- Payment receipts or bank/credit card statement entries for the charge.
- Screenshots of subscription status, error messages, and any cancellation confirmation.
Additional useful evidence
- Dates and copies of messages with Shahid support (ticket numbers where available).
- Device and platform details (web, iOS App Store, Android/Google Play).
- Notes on attempts to fix technical issues and impact on service quality.
Common mistakes
Timing errors
Many users miss the requirement to cancel at least one full day before the next renewal and are charged for an extra period.
Always check your renewal date and cancel well in advance to avoid accidental rebilling.
Assuming automatic refunds or wrong cancellation route
Users often assume a refund will be automatic after cancellation; Shahid's Terms say no refunds unless required by law.
Another common error is cancelling only via the App Store/Google Play when Shahid's Terms point to the Help Center/web process; keep proof of any cancellation action you take.
Comparative recap
Quick policy comparison
The table below compares Shahid's stated approach with key New Zealand consumer protections and practical outcomes.
Summary table
| Topic | Shahid policy | NZ consumer rights / Practical note |
|---|---|---|
| Cancellation method | Cancel via Help Center/web; no separate App Store/Google Play process outlined | CGA does not change how you cancel, but documents and timing matter if you later claim a remedy |
| Refunds | No refunds for unused time unless required by law | CGA may require refund or partial refund for substantial failure of service |
| Access after cancelling | Access retained until end of paid period | Keep proof of access period and cancellation timing for disputes |
| App store subscriptions | Terms refer generally to Help Center; App stores may also manage in‑app billing | If charged via Apple/Google, check store subscription settings and store refund policies as well |
After cancelling
Immediate steps
Save your cancellation confirmation screenshot or email and check that automatic renewals are turned off in your payment provider or app store.
Review your bank/credit card statement the next billing date to confirm no new charge is taken.
If you have a dispute
- Contact Shahid support with your documentation and request a remedy first.
- If unresolved and the service was substantially faulty, consider New Zealand remedies under the CGA and contact Citizens Advice or Consumer Protection for guidance: CGA guidance.
- You may also lodge a complaint on review sites or pursue a Disputes Tribunal claim if appropriate.
Address
Company mailing address
MBC FZ LLC, Building 3, Dubai Media City, P.O. Box 72627, Dubai, United Arab Emirates.
Local address note
No New Zealand‑based postal address for Shahid was found in public documents; use the registered Dubai address for formal correspondence.
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.