Cancellation service #1 in New Zealand
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Showtime service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Cancel Showtime: Easy Method
What is Showtime
Overview
SHOWTIME is a premium TV and movie streaming brand that provides original series, movies and select live content. In New Zealand SHOWTIME content is offered only as part of the Paramount+ with SHOWTIME bundle.
Availability and platform
SHOWTIME is not sold as a standalone New Zealand subscription from a local website; access is via the Paramount+ bundle that includes SHOWTIME content. Billing and features depend on whether you subscribed directly (web) or through an app store (Apple or Google).
How to cancel Showtime
Cancel via App Store (Apple)
- On iPhone or iPad: Open Settings → tap your name → Subscriptions → select SHOWTIME → tap Cancel Subscription.
- Or sign in to iTunes on Mac/PC and manage subscriptions there to cancel SHOWTIME.
- Subscriptions purchased via Apple stop at the end of the current billing cycle; do not expect an immediate cutoff.
Cancel via Google Play and Web/Direct
- Google Play: Open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → select SHOWTIME → Cancel subscription. Cancel at least 24 hours before renewal to avoid the next charge.
- Web or direct (Paramount+/SHOWTIME): Sign in to your account on the SHOWTIME/Paramount+ website or the app used for a direct subscription → Account or Subscription settings → Cancel subscription. Access continues until the end of the paid period.
What happens when you cancel
Access after cancellation
When you cancel (Apple, Google Play or direct), your subscription typically remains active until the end of the current billing period.
You can continue streaming SHOWTIME content until that expiry date; the service does not usually cut off immediately on cancellation.
Billing, records and data
Cancelling does not automatically trigger a refund; billing stops at the next renewal cycle. Keep receipts and confirmation emails from Apple, Google or Paramount+ for your records.
Account data such as watch history and preferences may remain stored per the provider's privacy policy; check your account settings for data removal options.
Will I get a refund?
Standard refund policy
SHOWTIME’s stated policy is that fees are non‑refundable and cancellation does not entitle you to a pro‑rata refund for unused time.
Where a subscription was purchased via Apple or Google, refunds and refund processes are managed by the respective app store.
Exceptions and statutory rights
- Refunds or credits may be provided at the distributor’s discretion in exceptional cases (for example, billing errors or duplicate charges).
- Under New Zealand consumer law, you may have rights to remedies if the service was faulty or misrepresented, but typical cooling‑off rights for digital content can be limited once the service begins immediately with user consent.
Showtime plans and pricing
Available plans (New Zealand)
SHOWTIME content in New Zealand is available only as part of the Paramount+ with SHOWTIME bundle. Prices are presented in New Zealand dollars as reported publicly; confirm the exact price in your account before subscribing.
Plan features
Both monthly and annual plans include SHOWTIME originals, a large library of episodes and movies, and features such as downloads and (in most plans) commercial‑free playback except for live TV.
| Plan | Price (NZ$) | Period | Features |
|---|---|---|---|
| Paramount+ with SHOWTIME | NZ$22.22/month | Monthly | 40,000+ episodes & movies, commercial‑free except live TV, includes SHOWTIME originals, local CBS, downloads |
| Paramount+ with SHOWTIME (annual) | NZ$205.99/year | Annual | Same as monthly but annual billing |
Your consumer rights in New Zealand
Key laws that may apply
New Zealand consumer protections include the Fair Trading Act and the Consumer Guarantees Act. These require services to be delivered with reasonable care and not to be misleading.
How those laws affect streaming subscriptions
- If SHOWTIME/Paramount+ misrepresented the service, you can seek remedies under consumer law.
- Automatic renewal clauses may be subject to scrutiny if consumers are not given adequate notice.
- However, where digital streaming is supplied as agreed, refunds are not automatically required unless there is a fault or misrepresentation.
Customer experiences
Positive feedback
Some customers report helpful and efficient customer service that resolved issues quickly and politely.
These positive experiences typically reference competent support staff and timely problem resolution.
Common complaints and issues
Frequent complaints include unskippable ads even on premium plans, buffering and app performance problems, and difficulty cancelling.
Users also report duplicate or unexpected charges and advice to seek refunds via app stores rather than directly from the service provider.
Documentation checklist
What to gather before contacting support
- Account email and username used for the subscription.
- Receipt or order confirmation (from Paramount+, Apple, or Google Play).
- Subscription ID, transaction ID or invoice number if available.
- Date and amount of the charge you are querying.
When you contact an app store or SHOWTIME/Paramount+
- Have screenshots of the charge and subscription page ready.
- Note the device and app version where you manage the subscription.
- Record the support case number and the name of the agent you speak with.
Common mistakes
Cancelling in the wrong place
A common error is attempting to cancel on the SHOWTIME/Paramount+ website when the subscription was purchased through Apple or Google Play.
If you subscribed via an app store, you must cancel through that app store account; the website may not control billing for that purchase.
Timing, refunds and assumptions
Another mistake is cancelling too close to the renewal without allowing for the provider’s required notice (for Google Play, cancel at least 24 hours before renewal).
Customers sometimes assume cancellation will trigger a refund; the standard policy is no refunds for unused time unless a fault or error is shown.
Comparative recap
At-a-glance comparison
The table below summarises how to cancel, typical refund outcomes, and key notes for each method of subscription in New Zealand.
Quick notes
Always check the confirmation message and keep receipts after cancelling. If you were charged twice or without your consent, gather evidence and contact the app store or Paramount+ support.
| Method | Where to cancel | Timing / renewal | Refunds / notes |
|---|---|---|---|
| App Store (Apple) | Apple ID Subscriptions (Settings on iPhone/iPad) or iTunes on Mac/PC | Subscription stops at end of billing cycle after cancellation | No automatic refund; Apple manages refunds for purchases through its store |
| Google Play | Google Play Store → Profile → Payments & subscriptions → SHOWTIME | Cancel at least 24 hours before renewal to avoid next charge; access until period end | No automatic refund; Google manages refunds for purchases through its store |
| Web or Direct (Paramount+ with SHOWTIME) | Account settings on the SHOWTIME/Paramount+ website or app (direct subscriptions) | Access remains until end of paid period; no pro‑rata refund unless offered by distributor | Fees are generally non‑refundable; credits may be considered at provider discretion |
After cancelling
What to check next
Confirm cancellation by keeping the confirmation email or screenshot showing the subscription is cancelled. Verify the expiry date of access so you know how long you can still watch.
Monitor your next bank or card statement to ensure no unexpected renewal charge appears.
Useful links
- Apple - cancel subscriptions
- Google Play - cancel or turn off recurring payments
- Paramount+ Help Center
- New Zealand - Consumer Protection
- New Zealand Commerce Commission
Address
Registered mailing address
Suite 14185, Level 1, 6 Johnsonville Road, Johnsonville, Wellington 6037, New Zealand
Notes about sending correspondence
If you need to send formal written notice or dispute correspondence, use the registered address above and include copies of receipts, transaction IDs and detailed explanation of the request.
For faster resolution of billing queries, contact the app store that processed your payment (Apple or Google) or the Paramount+ support link provided above before posting paper correspondence.
Similar cancellation services
FAQ
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.