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Spicevids

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New Zealand

Cancellation service #1 in New Zealand

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Spicevids Subscription | Postclic
Spicevids
10 Media Park Road
L‑1010 Luxembourg City Luxembourg
support@spicevids.com
Cancellation of Spicevids contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Spicevids service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Spicevids
10 Media Park Road
L‑1010 Luxembourg City , Luxembourg
support@spicevids.com
REF/2025GRHS4

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Please note, Postclic cannot:

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  • prevent the recipient from contesting the legal scope of the mail.

Cancel Spicevids: Easy Method

What is Spicevids

Overview

Spicevids is an online subscription video service that offers premium adult content through trial periods and recurring memberships.

The service presents multiple plans and promotional rates, but its public support documentation lacks detailed step-by-step cancellation guidance.

Service type

Spicevids operates as a paid subscription platform with trial offers and monthly or annual billing options.

Payment may be processed directly or via app stores depending on how you signed up.

How to cancel Spicevids

Web and billing portal (recommended first step)

  • Visit Spicevids Billing support: support.spicevids.com/billing.
  • Look for account, subscription or billing controls after signing in to your Spicevids account.
  • If no clear cancel button appears, use the site’s contact or billing support form to request cancellation and save a copy.

Apple App Store and Google Play

  • If you subscribed through the Apple App Store, cancel via your Apple ID subscriptions in Settings or via Apple Support - Subscriptions.
  • If you subscribed through Google Play, cancel in the Google Play subscriptions section or visit Google Play Help - Subscriptions.
  • Use the app store receipts to identify the correct subscription and cancellation path.

Contacting support directly

  • If the site provides no clear steps, submit a written cancellation request to Spicevids support and keep timestamps and copies.
  • Document any phone call (date, time on hold, agent name) and ask for a support/ticket reference number.
  • If billing continues after a documented cancellation, consider contacting your bank or card issuer to dispute recurring charges.

What happens when you cancel

Access after cancellation

Cancellation typically stops future renewals but may not remove access for the period you already paid.

Exact behaviour (immediate cutoff versus access until period end) is not documented publicly for Spicevids.

Automatic renewal and data

Recurring billing will usually stop for future cycles once cancellation is confirmed, but users have reported continued charges in some cases.

Account data retention policies are not clearly published; request account closure or data deletion from support if desired.

Will I get a refund?

Official policy

No official refund policy or a 14-day cancellation/refund right is published on Spicevids’ site.

There is no documented acknowledgement on the site about refunds for digital subscriptions specific to New Zealand consumers.

Exceptions and how to request one

  • First, request a refund in writing to Spicevids support and keep all correspondence.
  • If you paid via Apple or Google, use their in-app refund request processes as they may handle refunds for store purchases.
  • If charges continue after cancellation, consider disputing the charge with your card issuer and provide evidence of cancellation attempts.
  • User reports indicate immediate billing on trial sign-up and difficulty obtaining refunds; keep records if you pursue a dispute.

Spicevids plans and pricing

Pricing table

Plan Price (NZD) Period Features
365‑day membership (annual, promotional) NZ$10.99/month (billed NZ$131.88 one-time) Annual (monthly equivalent) Full access under promo rate
3‑day trial membership NZ$1.99 initial, then NZ$24.99/month Trial then monthly Short trial period with standard monthly renewal
Standard monthly membership NZ$19.99/month Monthly Ongoing monthly access

Notes on pricing

Prices above are from third‑party promotional listings and not verified on Spicevids’ own site or app stores.

Always verify the current price in your account or the app store at the time of purchase.

Your consumer rights in New Zealand

Relevant law

Under New Zealand’s Consumer Guarantees Act 1993, consumers may be entitled to remedies if services are faulty or not delivered as agreed.

Digital subscriptions can be subject to these protections, but application depends on the service and the circumstances.

How to use your rights

  • Gather evidence: receipts, screenshots, and documentation of cancellation attempts.
  • Contact the provider first with a clear remedy request (refund, stop billing, or service repair).
  • If unresolved, seek advice from Consumer Protection NZ or file a dispute through your bank or relevant authorities.

Customer experiences

Negative reports

Public reports on platforms such as Reddit describe significant difficulty cancelling and continued billing after cancellation attempts.

Some users reported needing to contact support multiple times, waiting on hold, or cancelling their bank card to stop charges.

Positive or neutral reports

No verified positive user reviews specific to New Zealand were identified in public review platforms during this review.

Absence of verified positive feedback means rely on your own documentation and caution when subscribing.

Documentation checklist

Required documents

  • Account email and username associated with Spicevids.
  • Order receipts and payment statements showing Spicevids charges.
  • Screenshots or copies of cancellation requests and support replies.

Optional evidence

  • App store receipts (Apple or Google Play) if subscribed via an app.
  • Bank or card statements showing recurring charges.
  • Call logs or notes with timestamps and any ticket/reference numbers.

Common mistakes

Assuming a trial cancels automatically

Many users assume a short trial will not auto‑renew without manually cancelling first.

Always cancel before the trial end date and keep a cancellation confirmation to avoid unexpected charges.

Not documenting cancellation attempts

Failing to save emails, screenshots, or support ticket IDs makes disputes harder to resolve with the provider or your bank.

Document every step: dates, times, message contents and any agent names or reference numbers.

Comparative recap

Quick comparison table

Topic Spicevids (NZ findings) Recommended action
Cancellation clarity No clear step‑by‑step process published; directed to "Billing" support Try account billing area, then app store path; document all attempts
Refund policy No official refund policy posted; user reports of failed refunds Request refunds in writing; use Apple/Google or bank dispute if needed
Pricing transparency Third‑party promotional prices available; site lacks clear NZ pricing Verify price on purchase page and keep receipts
Consumer rights (NZ) Consumer Guarantees Act may apply but not acknowledged publicly by Spicevids Use CGA protections and seek consumer advice if disputed

Key takeaways

Spicevids’ public documentation for cancellation and refunds is limited, so prepare to document everything and use app store or bank channels if needed.

If you encounter ongoing charges, escalate to your card issuer and seek local consumer advice in New Zealand.

After cancelling

Check your accounts

Monitor your bank and card statements for at least two billing cycles to confirm no further charges occur.

Save any final confirmation from Spicevids and log the date you last had access.

Useful links and next steps

Address

Registered office

Office Address: 10 Media Park Road, Luxembourg City, L‑1010.

No specific New Zealand office address was identified in public contact information.

No New Zealand office found

If you need to escalate, use the support channels listed above and consider your bank or local consumer protection services for further action.

FAQ

To cancel your Spicevids subscription, visit the Spicevids Billing support page, sign in to your account, and look for subscription controls. If you cannot find a cancel button, use the site's contact form to submit a written cancellation request and keep a copy for your records.

To cancel your Spicevids membership subscribed through the Apple App Store, go to your Apple ID subscriptions in Settings and follow the cancellation process. Make sure to keep proof of cancellation.

After canceling your Spicevids subscription, you will typically retain access until the end of your current billing period. However, the exact details on access cutoff are not clearly documented, so verify your account status after cancellation.

Spicevids does not have an official refund policy published. If you seek a refund, you should request it in writing to Spicevids support and keep all correspondence as proof. If you continue to be charged, consider disputing the charge with your bank.

To ensure your Spicevids subscription is canceled, document your cancellation request, including the date and time. If you do not receive confirmation and are still charged, contact your bank or card issuer to dispute the charges.